Corpus Christi Telecommuters Configuration Consulting Company
Help Desk Solutions Consulting Services
Enlarging your at-home workforce can have a major impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Corpus Christi organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Corpus Christi, Texas organizations to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
A sudden, company-wide switchover to a telecommuter workforce, which could be activated by an epidemic or as an element of a disaster recovery plan, can overstretch even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services allow businesses to outsource or expand their Help Desk Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Call Center support services leverage Progent's nationwide network of remote technical support specialists combined with enterprise-class ticketing and follow-up software to offer an economical, modern Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 desktop support from initial help requests to ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or revise their active trouble tickets, add details, and append screenshots and relevant files. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Augmentation Service enables your company to supplement your current Help Desk team by sharing responsibilities for Call Desk services seamlessly between your regular support staff and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collaborative support model utilizing the leading PSA platform for managing service requests and ticketing, assigning ownership, tracking progress, and generating management reports. For information about how Progent's Help Desk Augmentation Services can help your business to deliver best-in-class IT support to your from-home workers, see Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Corpus Christi, Texas business, phone
An index of content::
24/7/365 Specialists Windows Hyper-V 2016 Private Cloud
Hyper-V 2016 Failover Clusters Technical Consultant
Windows Hyper-V 2016 incorporates core technologies initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive migration strategy, train your IT management and support staff, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Windows Server 2003 Professional
Windows Server 2003 Engineers
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with designing, deploying, managing and troubleshooting sophisticated IT applications powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
ProSight Reporting ConnectWise Automate Troubleshooting
Help and Support ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting is a growing line of in-depth reporting plug-ins created to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Engineer Sun Solaris
After Hours Remote Consulting Solaris
Progent's Solaris platform support experts provide small and mid-size companies and developers assistance with administering and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience provides you with a convenient single source to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft Certified Partner Consulting Services
Remote Computer Expert Microsoft Partner
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business better support for your IT network.
Microsoft Exchange Server 2016 Upgrade Professional
Expert Microsoft Certified Exchange 2016 Migration Online Troubleshooting
Progent can assist your business in all phases of your upgrade to Exchange 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing IT Services
Cisco Horizon3.ai NodeZero Threat Assessment Cybersecurity Company
Progent's certified security experts can perform NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are properly configured and effective.
Information Technology Consulting Dynamics NAV
Microsoft Dynamics 365 Business Central Technical Support
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory, operations control, project management, purchasing, sales, demand forecasting, and advanced analytics. Progent's Dynamics Business Central consultants can help company to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-based, local, or hybrid deployment model.
Offsite Workforce IP Voice Online Support
Offsite Workers VoIP Support and Setup
Progent can help small and mid-size organizations to implement IP voice platforms to provide their at-home employees the advantage of seamless extensions of the company phone network.
Computer Security Assessment Consulting
Engineers Internal Cybersecurity Inventory
Progent has created special network security packages designed to deliver larger corporations an impartial and thorough security audit from a team of certified security consultants. All Progent's network security evaluation packages feature a collection of procedures like automated scans from inside and from outside your company firewall, expert interpretation of captured data by certified security engineers, production of a report documenting the findings, plus an interactive high-level executive outbrief and an extensive interactive review for in-house network administrators.
Consulting Services Netwalker ransomware hot line
Consult ransomware rebuild
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Hornetsecurity Altaro 365 Total Teams Chat Backup Network Engineer
Support and Help Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
CISSP Certified Cybersecurity Technology Professional
CISSP Certified security Systems Engineer Consulting Services
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity solutions that protect a small business from modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.
.NET Application Development Firms
Microsoft Programming .NET Web Application
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps quickly and affordably.
24x7 ProSight ESP Endpoint Protection Engineer
Hyper-V Security IT Consultants
ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware.
Mid-size Company Information Technology Consulting Firms
SMB Small Business IT Consultants
Progent offers technical support for mid-size companies who have 100 to 250 system users. The medium size business or work group has traditionally been an underserved segment of the market for IT support expertise. The cost structures and service access models of large third-party support firms make them too costly for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and proactive server monitoring, significantly lowers the IT support expenses of an SMB while offering the small company with big-company service from professional, world-class consultants with background in a broad array of small business network solutions. If your mid-sized organization or small business is looking for the quality of network help needed for a mid-size office without paying enterprise prices, call Progent.
Microsoft Windows 7 Evaluation Professional
Microsoft and Cisco Microsoft Windows 7 Upgrade Computer Consulting Company
Progent's certified consultants offers offsite and onsite support expertise to assist your company to manage, maintain, and repair computers powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, online connectivity, smartphone and tablet integration, wireless network design, and remote network monitoring and alerts.
Project Design Tuning Consulting Services
Enterprise Project Management Consultant Services
For enterprise project management support, Progent can provide access to senior information technology professionals with decades of experience in IT management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow best practices to make sure development or deployment projects are completed on time and on budget.
Microsoft LCS Server IM Remote Troubleshooting
Specialist Live Communications Server
MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class solution featuring enhanced protection, seamless compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the advantages of Office Communications Server throughout your whole organization.
Juniper J2350 Router Firewall Configuration
Juniper J2320 Router Security Consultant
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Remote SonicWall TZ500 Firewall Security Auditing
SonicWall NSA 2650 Firewall Cybersecurity Consultancy
Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your business operations.
24-Hour Internet Service Provider Selection Services
Internet Carrier Selection Consult
Progent can provide the affordable services of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution aligns with your business needs. Services available from Progent include evaluation of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
At Home Workers Data Protection Consultant
Remote Workforce Data Protection Technical Support
Progent can help small and mid-size organization to design, install, verify and manage data protection solutions to support remote workers.
Computer Consultants Windows 2003
Top Rated Microsoft Windows 2003 IT Services
Progent's certified Windows 2003 Server engineers offer computer help and expert consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and maintenance services include system planning, deployment, project management, in-person and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Solaris Services
Solaris Technology Professional
Progent's Solaris family consulting experts offer small and mid-size companies and software developers support for administering and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent offers your business contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with an easy single consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
ISA 2006 Remote Support Services
After Hours ISA 2006 Firewall Consultant
ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can show you how to design, cost-justify, test, install, configure and support the Standard or Enterprise version of ISA Server on your information system.
Anti-Virus Technical Support Services
Support and Help Antivirus
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities as well as outgoing email testing to help you fix your email environment and define and regulate corporate email policy.
PowerPoint 2016 Server Install
Small Business Computer Consulting Firms PowerPoint 2019
Progent's Microsoft Office and Microsoft 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that provides quick return on investment and promotes improved business results. Progent can help you to integrate Office or Microsoft 365 applications with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility issues between various versions of Office desktop and offers customized online instruction to individual users and teams.
Best Consulting Services Remote Workforce Security
Teleworker Security Outsourcing
Progent can help small and mid-size companies to configure security defense solutions and provide mitigation expertise for offsite workers.
Windows 2012 R2 Support Outsourcing
Windows Server 2012R2 Private Cloud IT Services
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, develop a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a DR/BC plan.
Avaddon ransomware protection and recovery Technology Professional
Engineers Avaddon ransomware protection and recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology from SentinelOne to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
PEN Testing Security Consultant
24-Hour Penetration Testing Security Tech Services
Stealth intrusion testing is a key part of any overall IT system security plan. Progent's security professionals can perform thorough penetration tests without the knowledge of your company's internal IT staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history monitoring are properly set up and actively observed. Progent can implement ongoing automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware.
VMware vRealize Orchestrator vRO Specialist
VMware Cross vCenter NSX Professional
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
Google Android patch management Specialists
Professional Communications device patch management
Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
NinjaOne Endpoint Monitoring and Reporting Remote Consulting
Top Rated NinjaOne Automated Desktop Monitoring Consulting
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the health of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they can disrupt your business.
Clustered Windows Server 2012 Outsourcing
Clustered Windows Server 2012 R2 Setup and Support
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the advantages of deploying Windows Server 2012 clustering to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of clustered servers.
Helpdesk Sharing Consultants
Co-managed Call Center Help and Support
Progent's Network Contact Center Outsourcing Services for PC desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation options but who must work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Server patch management Specialist
Consultant Services VoIP phones patch management
Progent's managed services for patch management offer organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as printers, network infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
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