The CRISC Certification for Controlling Information System Risk
CRISC Risk Mitigation ConsultingThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system controls to manage network risk. Progent can provide the services of a CRISC-certified consultant to help you identify, quantify, mitigate, and monitor risks throughout your information network, including both technology and business processes.

Progent can also help you create and implement a risk management strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Areas covered by Progent's risk management services include business continuity planning and disaster recovery preparedness. Progent's risk management services are complementary to the services available from Progent's CISA-certified cybersecurity audit consultants and Progent's CISM-certified cybersecurity management experts.

Progent's Support for CRISC Focus Areas
The CRISC (pronounced "see-risk") certification program verifies a candidate's hands-on work experience and exhaustively tests skills in specific areas of risk management:

  • Risk identification
  • Risk assessment
  • Risk response and mitigation
  • Risk and control monitoring and reporting
Progent offers a comprehensive selection of consulting services for each of the risk management domains defined by CRISC.

Risk Identification
This area of risk management covers gathering the information needed to create a risk management strategy that is relevant to your business. Consulting services offered by Progent in this area include:

  • Collect information and review documentation to make sure you identify and evaluate significant risk scenarios.
  • Identify legal, regulatory, and contractual requirements and organizational policies and standards related to your information system to determine their potential impact on your business goals.
  • Identify potential threats and vulnerabilities for your business processes, associated data, and supporting capabilities to assist in evaluating your enterprise risk.
  • Create and maintain a risk register to make sure all identified risk factors are considered.
  • Compile risk scenarios to estimate the likelihood and impact of significant events that could disrupt your business.
  • Develop a risk awareness program and conduct training to make sure your stakeholders understand information system risk so they can contribute to your risk management process.
  • Match identified risk scenarios to your associated business processes to help determine risk ownership.
  • Validate risk appetite and risk tolerance with your senior leadership and key stakeholders to make sure they are in agreement.
Risk Assessment
This area of risk management involves the analysis and evaluation of IT risk in order to drive strategic risk management decisions that provide optimal support for business objectives. Consulting services offered by Progent in this area include:
  • Frame the analysis of identified risk scenarios in the context of your company's structure, policies, and control mechanisms in order to assess each scenario's likelihood and consequences.
  • Review existing risk controls and assess their ability to reduce information system risk.
  • Study the findings of risk and control analysis to identify possible disconnects between the actual and intended readiness of your risk management environment.
  • Make sure that risk ownership is properly assigned to clarify the chain of accountability.
  • Review risk assessment findings to appropriate stakeholders to inform risk management strategy.
  • Incorporate the risk assessment findings in the risk register.
Risk Response and Mitigation
This area of risk management involves developing and implementing risk responses to ensure that risk factors and events are handled effectively and in line with your business goals and IT budget. Consulting services offered by Progent in this area include:
  • Identify and evaluate risk response options and provide your management with information needed to make sensible decisions about responding to risk.
  • Review risk responses with your relevant stakeholders to validate efficiency, effectiveness, and economy.
  • Apply risk criteria to help you develop the risk profile for approval by your management.
  • Help you develop risk response action plans to address risk factors identified in your organizational risk profile.
  • Help you develop business cases supporting your investment plan to make sure risk responses are aligned with your business goals.
Risk and Control Monitoring and Reporting
This area of risk management addresses monitoring risk and communicating information to your relevant stakeholders to ensure the continued effectiveness of your company's risk management strategy. Support services available from Progent in this area include:
  • Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to associated stakeholders.
  • Monitor and communicate key risk indicators (KRIs) and management activities to assist your relevant stakeholders in their decision-making process.
  • Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
  • Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
  • Interview process owners and review process design documentation to gain an understanding of your business process objectives.
  • Design information systems controls in consultation with process owners to make sure they meet your business goals.
  • Help identify the people, infrastructure, information, and other resources needed to implement and manage IS controls at an optimal level.
  • Implement information systems controls to mitigate risk.
  • Help define metrics and key performance indicators (KPIs) so you can measure your information systems control performance in meeting business goals.
  • Provide documentation and training to make sure your IS controls are performed effectively.
  • Assess and recommend tools and techniques to automate your information system control verification processes.
  • Make sure all your controls are assigned to owners who take responsibility for them.
  • Establish control criteria to allow you to perform control life cycle management.
Additional Zero-Downtime Solutions Offered by Progent's Consultants
Progent's certified support professionals can help your business to implement an affordable, zero-downtime information network that addresses major challenges encompassing a broad range of networking solutions and processes such as:

Business Continuity Planning
Progent's disaster recovery consultants can show you how to design a disaster recovery plan that will allow you to restore network operations in the event of an IT system catastrophe. Progent can assist you to develop a complete disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, fault-tolerant network architecture that addresses reliability issues covering a broad array of infrastructure technologies and procedures. For details, see Disaster Recovery Consulting and Support Services.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point. For more information, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Help.

Microsoft Windows Server 2012 Failover Clusters
Windows Server 2008 R2 brought enterprise-class fault tolerance and recoverability to Microsoft's clustering solution. Windows Server 2012 R2 adds to this foundation and delivers significant new and enhanced features offering increased extensibility, non-stop storage availability for server applications, simpler administration, quicker failover, and additional flexibility for designing clusters. For details, visit Windows Server 2012 R2 Failover Clustering Consulting and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for recovering applications and services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can produce reports to confirm complete service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery between sites located up to 300km apart from each other. Progent can provide the skills of a NetApp MetroCluster consultant who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to show compliance with information assurance standards and regulatory requirements.

High Availability Load Balancing
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced programs, network backbone routing, and content delivery technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. To learn more, go to High Availability Load Balancing.

High-Availability Data Centers
Progent's Data Center professionals can show you how to select high availability data centers that match the specific needs of your business. High availability off-site data centers are especially appealing to small and mid-size organizations because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to reap all the advantages of 24x7 colo sites by providing a full range of engineering and maintenance services. To read more, see High-Availability Data Centers Expertise.

Failsafe Interoffice Networking
Progentís branch office connection engineers can help organizations create non-stop inter-site connectivity solutions by means of redundant networks featuring transparent failover. Progentís Cisco-qualified CCIE engineers can plan and deploy fault-tolerant Inter-office networks based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice connectivity. To find out more, see Non-stop Inter-office Networking.

24x7 Internet Access
Progent's Cisco-certified IT experts can show you how to build an economical, fault tolerant Internet connection architecture that can deliver 24x7 Internet connectivity through a broad array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to help you apply the most up-to-date technology for 24x7 Internet connectivity to implement an affordable, fully redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections. To find out more, see High Availability Internet Connectivity Architecture.

Backup and Restore Technology Consulting Experts
Progent can provide affordable remote access to IT engineers skilled in a broad array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent offers consulting support for all major data protection products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist you to install, enhance, or maintain data backup systems for a variety of topologies including local, remote, cloud-based, or hybrid. To learn more, go to Backup and Restore Solutions Consulting Services.

System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's expert System Center Data Protection Manager engineers can assist you to develop a practical business continuity plan, design a cost-effective high-availability IT architecture, configure a Microsoft SCDPM-powered backup and restore system, thoroughly test your system, educate your administrative staff or local service providers how to manage SCDPM, or provide extensive IT outsourcing such as off-site hosting of System Center Data Protection Manager servers in Progent's world-class data center. To read more, see Microsoft System Center Data Protection Manager Expertise.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to design, integrate, manage and repair a BDR solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, support for Windows CSV and for vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To find out more, visit Altaro VM Backup Consulting.

Consulting Services Double-Take Software for Backup
Double-Take Software publishes a selection of products intended to deliver small and midsize companies a variety of cost-effective alternatives for backing up and recovering vital workloads such as Exchange Server, SQL Server, Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive backgrounds incorporating Double-Take Software technology into small company IT systems to achieve a high level of availability and business continuity capability at a budget-friendly price. For details, go to Consulting Services Double-Take Solutions for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and provides professional application expertise for a broad range of small business applications, Progent can help customers to find comprehensive IT solutions that maximize the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the expertise of qualified engineers and specialists with experience in designing, installing and troubleshooting networking environments based on Cisco technology. The broad scope of Progent's IT know-how and Progent's familiarity with the requirements of small and midsize businesses make Progent a great partner for building and maintaining a cost-effective, dependable network.

Other Credentials Earned by Progent's Cybersecurity and Information Assurance Consultants
In addition to offering the expertise of information assurance professionals with CRISC certification, Progent can also provide your business with access to CISM-certified security management consultants, CISSP-certified cybersecurity experts, CISSP-ISSAP certified cybersecurity architecture consultants, CISA-certified cybersecurity audit professionals, and GIAC-certified information assurance specialists.

Contact Progent for help from a CRISC-certified Risk Management Consultant
To learn how to receive support from a CRISC-certified risk management expert, phone Progent at 800-993-9400 or visit Contact Progent.
















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