Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support staff are likely to take longer to recognize a breach and are less able to organize a rapid and forceful defense. The more lateral movement ransomware can manage within a target's network, the longer it will require to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help organizations in the Stockton metro area to locate and isolate infected servers and endpoints and guard clean resources from being compromised.
If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Stockton
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any available system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryptors needed to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an extra ransom in exchange for not posting this data or selling it. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.
The recovery process after a ransomware incursion has several distinct stages, the majority of which can proceed concurrently if the response workgroup has enough people with the necessary skill sets.
- Containment: This time-critical first step involves arresting the sideways progress of ransomware within your IT system. The more time a ransomware attack is permitted to run unrestricted, the more complex and more expensive the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine processes include isolating affected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the IT system to a basic useful level of capability with the shortest possible delay. This effort is usually the highest priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also demands the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and safe remote access. Progent's recovery team uses advanced workgroup platforms to organize the complicated recovery effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's managers and network support staff to prioritize tasks and to put vital resources on line again as fast as possible.
- Data restoration: The effort necessary to restore data impacted by a ransomware attack depends on the condition of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware attacks can destroy critical databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged OST files may have survived on staff PCs and notebooks that were not connected at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
- Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the same AV technology used by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By delivering in-line malware filtering, classification, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring reduces TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Activities consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryptor utility; troubleshooting decryption problems; building a clean environment; mapping and reconnecting drives to match precisely their pre-encryption state; and reprovisioning computers and services.
- Forensic analysis: This activity is aimed at uncovering the ransomware attack's progress across the network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps you to evaluate the impact and uncovers shortcomings in policies or work habits that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is commonly given a high priority by the insurance carrier. Since forensic analysis can be time consuming, it is critical that other important recovery processes such as business resumption are executed in parallel. Progent has an extensive roster of IT and cybersecurity experts with the knowledge and experience needed to perform activities for containment, operational continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has provided remote and on-premises network services across the U.S. for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISM, CISSP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to identify and consolidate the undamaged parts of your information system after a ransomware intrusion and rebuild them quickly into an operational network. Progent has worked with leading cyber insurance providers including Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Expertise in Stockton
For ransomware system restoration expertise in the Stockton metro area, phone Progent at 800-462-8800 or see Contact Progent.