Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way across a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT personnel may take longer to recognize a breach and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to achieve within a victim's network, the more time it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the urgent first step in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help organizations in the Lincoln area to identify and isolate infected servers and endpoints and protect clean resources from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Lincoln
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any available system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system recovery nearly impossible and basically knocks the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement fee for the decryptors needed to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an additional settlement in exchange for not posting this data on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can be a major problem according to the nature of the downloaded information.
The recovery process subsequent to ransomware breach has a number of crucial stages, most of which can be performed concurrently if the response workgroup has enough people with the necessary experience.
- Containment: This time-critical first response involves arresting the sideways progress of ransomware within your IT system. The longer a ransomware attack is permitted to go unrestricted, the longer and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine processes include cutting off affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
- System continuity: This involves bringing back the IT system to a basic acceptable degree of functionality with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and secure remote access. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to coordinate the multi-faceted restoration process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a customer's managers and IT group to prioritize activity and to put critical services back online as quickly as feasible.
- Data recovery: The work required to recover files impacted by a ransomware assault depends on the condition of the systems, the number of files that are affected, and what recovery methods are needed. Ransomware attacks can take down pivotal databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be needed to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators.
- Implementing advanced antivirus/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the same anti-virus technology used by some of the world's biggest enterprises such as Walmart, Visa, and Salesforce. By providing real-time malware filtering, classification, mitigation, restoration and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the insurance carrier, if any. Activities consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryption tool; debugging decryption problems; building a pristine environment; remapping and reconnecting datastores to match precisely their pre-encryption condition; and recovering machines and software services.
- Forensic analysis: This process is aimed at learning the ransomware assault's progress across the network from start to finish. This history of the way a ransomware attack travelled within the network assists you to evaluate the damage and uncovers gaps in policies or processes that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations. Forensics is commonly given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is critical that other important recovery processes like operational resumption are executed in parallel. Progent has an extensive roster of information technology and security experts with the skills required to carry out activities for containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the United States for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial management and ERP application software. This breadth of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your information system following a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has collaborated with top insurance providers like Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Services in Lincoln
For ransomware system recovery expertise in the Lincoln area, call Progent at 800-462-8800 or see Contact Progent.