Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are less able to organize a quick and coordinated response. The more lateral progress ransomware is able to make within a target's system, the longer it takes to recover core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help organizations in the Fort Collins metro area to identify and isolate breached servers and endpoints and protect clean assets from being compromised.
If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Fort Collins
Current strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee for the decryption tools required to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs demand an extra ransom for not posting this data or selling it. Even if you can restore your system to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the stolen data.
The recovery work subsequent to ransomware attack involves a number of crucial stages, most of which can proceed in parallel if the recovery team has enough people with the necessary skill sets.
- Containment: This urgent first response requires arresting the lateral spread of the attack within your IT system. The more time a ransomware attack is permitted to go unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment processes include cutting off infected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the IT system to a minimal useful level of capability with the shortest possible downtime. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and line-of-business applications, network topology, and secure endpoint access management. Progent's recovery team uses advanced collaboration tools to organize the complex restoration effort. Progent understands the urgency of working rapidly, continuously, and in concert with a client's managers and IT staff to prioritize tasks and to put critical resources on line again as quickly as possible.
- Data restoration: The effort necessary to recover files damaged by a ransomware assault depends on the state of the systems, the number of files that are affected, and what restore methods are needed. Ransomware attacks can destroy critical databases which, if not properly shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work may be required to find undamaged data. For example, undamaged OST files may exist on staff desktop computers and laptops that were not connected during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users.
- Setting up modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV technology implemented by some of the world's largest corporations such as Walmart, Visa, and NASDAQ. By delivering in-line malware filtering, identification, containment, restoration and analysis in one integrated platform, Progent's ASM lowers TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance provider, if there is one. Services consist of establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryption tool; troubleshooting failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-attack state; and recovering computers and services.
- Forensics: This process is aimed at uncovering the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault travelled within the network helps you to evaluate the damage and highlights vulnerabilities in security policies or work habits that need to be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensic analysis is usually assigned a top priority by the insurance carrier. Since forensics can take time, it is essential that other important recovery processes such as operational resumption are executed in parallel. Progent maintains a large roster of IT and security professionals with the skills needed to perform the work of containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided online and onsite IT services throughout the United States for over two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP applications. This broad array of skills allows Progent to identify and integrate the surviving pieces of your IT environment after a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with top cyber insurance carriers like Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware Cleanup Services in Fort Collins
For ransomware system recovery consulting services in the Fort Collins area, phone Progent at 800-462-8800 or see Contact Progent.