Overview of Progent's Ransomware Negotiation Services in Tacoma
Ransomware Defense and Recovery ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complicated activity that requires a mix of field experience, technical skills and business acumen. It also calls for working closely with the ransomware victim's IT staff and the insurance carrier, if there is one. Since the number one priority of the ransomware target is operational continuity, it is vital to deploy recovery teams that operate efficiently, in parallel, and in close communication. Progent offers the breadth of technical knowledge and the depth of personnel to complement your network support team and restore your network environment quickly and affordably.

Services offered by Progent's ransomware negotiation experts include:

  • Establishing the kind of ransomware used in the attack
  • making contact with the hacker persona
  • Assessing the recovery risk
  • Verifying the hacker's decryption tool
  • Agreeing on a settlement range with the victim and the cyber insurance carrier
  • Establishing a settlement and schedule with the hacker
  • Confirming accordance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency payment to the hacker
  • Receiving, learning, and operating the TA's decryption tool
  • If needed, contacting the TA for technical help with the decryptor utility
In parallel with the settlement negotiations, Progent's ransomware staff can help with:
  • Quarantining infected endpoints to prevent further spread of the assault
  • Creating replicas of every breached server and endpoint and data store to allow forensics without interfering with restoration
  • Installing anti-virus agents to all virus-free endpoints
  • Salvaging files from air-gapped backups or uncompromised endpoints
  • Building a clean environment
  • Remapping and reconnecting drives to match exactly their pre-encryption condition
Once the decryption tool has been mastered, Progent can assist you to recover machines and services to their pre-arrack condition. Progent can also help you to conduct a full forensic review and generate a report to deliver to the insurance carrier. This document identifies cybersecurity gaps that need to be corrected and suggests steps that can be performed to block subsequent ransomware attacks.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly attempt to exfiltrate files. Hackers can then demand a separate payment for not posting this data or selling it. Unfortunately, there is no way to guarantee that exfiltrated files have been completely erased by the threat actor. Actually, in many instances the threat actor has little say about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of seeking the guidance of privacy lawyers, performing an audit on which data were taken, and carrying out the required alerts to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and onsite IT services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to identify and integrate the surviving parts of your information system following a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with leading insurance carriers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Services in Tacoma
To get in touch with Progent about crypto-ransomware settlement negotiation guidance in Tacoma, call Progent at 800-462-8800 or go to Contact Progent.



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  • Windows 11 Training Configuration
    Windows 11 Configuration Consultants

    Progent's Windows 11 consultants offer a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, telecommuter connectivity, data and identity security, automated deployment, and Help Desk Call Center support services.

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    Remote Network Monitoring IT Consultant

    Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a degree of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to help your company to detect and resolve a most network problems before they get big enough to disrupt productivity.

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  • Exchange Migration Consult
    MCSE Expert Certified Consultant Exchange 2003 to Exchange 2010 Upgrade

    Progent can provide comprehensive support for each step of your Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and hardware required, recommended sourcing, system testing at customer location or at Progent's testing facility, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old servers, and webinar training for customer's IT group and end users.

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  • Technical Consultant Office SharePoint Server 2003 Remote Troubleshooting SharePoint 2003
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  • Top High Availability Data Center Remote Support Specialist Zero Downtime Data Center
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  • Upgrade Consulting SQL Server 2008 Microsoft Experts Programmer SQL 2008 Reporting Services
  • Federal Way, WA Tacoma Lockbit Crypto-Ransomware Settlement Negotiation Help
  • Urgent BlackBerry Desktop Manager Integration Specialist Tacoma Puyallup Auburn WA Award Winning Solutions Provider BlackBerry Enterprise Server Olympia, Washington
  • Virtual Support Desk Costs IT Consultants Supplemental Support Desk Cost Savings Integration Support
  • WannaCry ransomware hot line Specialist ransomware data recovery Engineers
  • Wi-Fi Site Survey Support and Setup 24x7 Online Wireless Site Survey Consultant

  • Power View On-site Support
    PowerPivot for Excel Professionals

    Progent can provide the support of certified consultants and experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to assess the potential benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

  • Windows 2016 Consultant Computer Consultant Microsoft Windows Server 2022
  • Windows Essential Business Server Online Help Remote Consulting Windows SBS

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