Webster Ransomware Defense and Restoration Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when IT personnel are likely to be slower to become aware of a breach and are less able to organize a rapid and forceful response. The more lateral progress ransomware is able to manage inside a victim's system, the longer it will require to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can help businesses in the Webster area to identify and isolate infected servers and endpoints and guard clean resources from being compromised.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Webster
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and basically knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement payment for the decryptors required to unlock encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers require an additional ransom for not publishing this data on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a big problem according to the nature of the stolen data.

The recovery work subsequent to ransomware incursion involves a number of distinct phases, the majority of which can be performed in parallel if the response workgroup has a sufficient number of members with the necessary skill sets.

• Containment: This urgent first step involves arresting the lateral spread of ransomware across your network. The longer a ransomware assault is allowed to go unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment activities consist of isolating affected endpoint devices from the network to minimize the contagion, documenting the IT system, and securing entry points.
• Operational continuity: This covers restoring the IT system to a basic acceptable degree of functionality with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and protected endpoint access. Progent's ransomware recovery team uses advanced collaboration platforms to coordinate the complex restoration effort. Progent understands the importance of working quickly, tirelessly, and in concert with a customer's managers and IT group to prioritize activity and to put vital services back online as quickly as possible.
• Data restoration: The work necessary to restore files impacted by a ransomware attack depends on the state of the systems, how many files are affected, and what restore techniques are required. Ransomware assaults can destroy critical databases which, if not properly shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work may be needed to locate clean data. For instance, non-encrypted OST files may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
• Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same AV tools used by some of the world's largest enterprises including Walmart, Visa, and NASDAQ. By providing in-line malware filtering, detection, containment, recovery and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if there is one. Activities consist of establishing the kind of ransomware used in the attack; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryption tool; troubleshooting failed files; creating a clean environment; remapping and connecting datastores to match precisely their pre-encryption state; and reprovisioning physical and virtual devices and software services.
• Forensics: This process involves discovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware assault travelled through the network helps you to evaluate the damage and brings to light shortcomings in policies or work habits that should be corrected to prevent later breaches. Forensics involves the review of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensic analysis is commonly given a top priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is critical that other key activities such as operational continuity are executed concurrently. Progent maintains a large roster of information technology and data security professionals with the skills needed to carry out the work of containment, business resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Restoration Consulting in Webster
For ransomware system recovery expertise in the Webster area, call Progent at 800-462-8800 or visit Contact Progent.