Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to take longer to recognize a breach and are least able to organize a rapid and forceful defense. The more lateral progress ransomware is able to achieve inside a target's system, the longer it will require to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to take the urgent first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Webster metro area to locate and isolate infected servers and endpoints and guard clean resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Webster
Current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available system restores. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make system recovery almost impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment for the decryptors required to unlock encrypted data. Ransomware attacks also try to exfiltrate information and hackers require an extra ransom in exchange for not publishing this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the downloaded data.
The recovery process subsequent to ransomware attack has several distinct phases, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.
- Quarantine: This urgent initial response involves arresting the sideways progress of ransomware across your network. The longer a ransomware attack is permitted to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment processes include isolating affected endpoints from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
- System continuity: This involves restoring the IT system to a basic useful degree of capability with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also requires the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and secure remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT group to prioritize activity and to get critical services back online as fast as feasible.
- Data restoration: The effort required to restore files impacted by a ransomware attack varies according to the condition of the systems, the number of files that are encrypted, and which restore methods are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, may need to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users.
- Deploying modern AV/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the same anti-virus tools used by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By providing real-time malware filtering, classification, mitigation, recovery and forensics in a single integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Activities consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; acquiring, learning, and using the decryptor tool; debugging decryption problems; building a pristine environment; mapping and reconnecting datastores to match precisely their pre-attack state; and restoring physical and virtual devices and services.
- Forensic analysis: This process involves discovering the ransomware assault's progress throughout the network from beginning to end. This audit trail of the way a ransomware assault progressed through the network assists you to evaluate the impact and uncovers gaps in rules or processes that should be rectified to prevent future breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is usually assigned a top priority by the insurance provider. Since forensic analysis can take time, it is critical that other important activities such as operational resumption are executed concurrently. Progent has an extensive team of IT and security professionals with the skills needed to carry out the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services throughout the United States for over 20 years and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISM, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This broad array of skills gives Progent the ability to salvage and integrate the surviving parts of your network after a ransomware attack and rebuild them rapidly into an operational system. Progent has collaborated with leading insurance providers including Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Consulting in Webster
For ransomware cleanup expertise in the Webster metro area, call Progent at 800-462-8800 or visit Contact Progent.