Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support personnel may be slower to recognize a penetration and are less able to mount a quick and coordinated defense. The more lateral movement ransomware can achieve within a target's network, the more time it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help businesses in the Monterrey area to locate and isolate infected devices and guard clean resources from being penetrated.
If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Monterrey
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and infiltrate any available system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system restoration almost impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom fee for the decryption tools needed to recover scrambled files. Ransomware assaults also attempt to exfiltrate files and TAs demand an additional payment for not publishing this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the downloaded information.
The recovery process subsequent to ransomware breach involves several distinct phases, the majority of which can proceed in parallel if the recovery workgroup has enough members with the necessary experience.
- Quarantine: This time-critical first step requires arresting the sideways spread of the attack across your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine activities consist of isolating infected endpoint devices from the network to restrict the spread, documenting the environment, and securing entry points.
- Operational continuity: This covers restoring the IT system to a basic acceptable level of capability with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and protected remote access. Progent's recovery experts use advanced workgroup platforms to organize the complex restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT group to prioritize tasks and to get essential resources on line again as fast as feasible.
- Data recovery: The work required to restore files damaged by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and what restore techniques are needed. Ransomware attacks can take down critical databases which, if not properly shut down, may have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work may be required to find undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
- Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the same anti-virus technology implemented by some of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware blocking, identification, containment, restoration and forensics in one integrated platform, Progent's ASM reduces total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the insurance carrier, if any. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and operating the decryption tool; debugging failed files; creating a clean environment; remapping and reconnecting datastores to match precisely their pre-attack state; and recovering physical and virtual devices and software services.
- Forensics: This process is aimed at discovering the ransomware assault's progress throughout the network from beginning to end. This history of the way a ransomware assault progressed within the network assists you to evaluate the impact and uncovers vulnerabilities in policies or work habits that should be rectified to avoid later breaches. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensic analysis is usually assigned a top priority by the insurance provider. Because forensics can take time, it is essential that other key recovery processes such as business resumption are executed concurrently. Progent has a large roster of IT and data security professionals with the knowledge and experience required to perform the work of containment, operational continuity, and data restoration without interfering with forensics.
Progent's Background
Progent has delivered remote and onsite IT services throughout the United States for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This broad array of expertise allows Progent to identify and integrate the undamaged pieces of your information system following a ransomware attack and reconstruct them rapidly into a functioning network. Progent has collaborated with leading insurance carriers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Expertise in Monterrey
For ransomware system recovery consulting services in the Monterrey metro area, call Progent at 800-462-8800 or go to Contact Progent.