Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to become aware of a penetration and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to achieve within a target's system, the longer it will require to recover core operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses in the Toledo metro area to locate and isolate breached devices and protect undamaged assets from being penetrated.
If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Toledo
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration almost impossible and effectively sets the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom fee for the decryption tools required to recover scrambled data. Ransomware assaults also attempt to exfiltrate files and TAs require an additional settlement in exchange for not posting this data or selling it. Even if you are able to rollback your system to an acceptable date in time, exfiltration can pose a major problem according to the sensitivity of the stolen data.
The recovery process subsequent to ransomware penetration involves a number of distinct phases, most of which can proceed concurrently if the response workgroup has a sufficient number of people with the required skill sets.
- Containment: This urgent first response involves blocking the sideways spread of the attack within your network. The longer a ransomware attack is permitted to run unchecked, the longer and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes include cutting off affected endpoints from the network to block the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This involves restoring the network to a basic useful level of capability with the least delay. This process is typically at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected remote access management. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the complex recovery effort. Progent understands the urgency of working rapidly, continuously, and in concert with a client's managers and IT group to prioritize activity and to put vital services back online as fast as possible.
- Data restoration: The work necessary to restore files damaged by a ransomware assault depends on the condition of the network, the number of files that are affected, and which restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Often some detective work could be required to find clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
- Deploying modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical AV technology implemented by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By providing real-time malware blocking, identification, mitigation, recovery and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting datastores to match exactly their pre-encryption state; and recovering computers and software services.
- Forensics: This process is aimed at uncovering the ransomware attack's progress throughout the targeted network from beginning to end. This audit trail of the way a ransomware assault travelled within the network assists your IT staff to evaluate the damage and brings to light weaknesses in policies or processes that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensic analysis is typically given a high priority by the insurance provider. Since forensic analysis can take time, it is essential that other important recovery processes like operational resumption are pursued in parallel. Progent has a large team of IT and cybersecurity professionals with the knowledge and experience required to perform activities for containment, business continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services across the United States for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to identify and consolidate the undamaged parts of your information system after a ransomware attack and reconstruct them quickly into a functioning system. Progent has collaborated with top insurance providers including Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting in Toledo
For ransomware cleanup consulting in the Toledo metro area, phone Progent at 800-462-8800 or go to Contact Progent.