Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a penetration and are least able to mount a quick and forceful defense. The more lateral movement ransomware is able to achieve inside a target's network, the longer it will require to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist you to carry out the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Birmingham area to locate and quarantine infected devices and guard undamaged assets from being penetrated.
If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Birmingham
Modern strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible system restores. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration nearly impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools needed to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") files and hackers demand an extra payment for not posting this data or selling it. Even if you are able to restore your network to a tolerable point in time, exfiltration can pose a major problem according to the sensitivity of the downloaded information.
The restoration work subsequent to ransomware attack involves several distinct stages, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the necessary skill sets.
- Containment: This time-critical first response requires blocking the sideways progress of the attack across your network. The more time a ransomware assault is allowed to run unchecked, the longer and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities include cutting off infected endpoint devices from the rest of network to block the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the IT system to a minimal useful degree of functionality with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also demands the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and protected remote access management. Progent's ransomware recovery experts use advanced collaboration tools to organize the complicated restoration process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a client's managers and network support staff to prioritize activity and to get vital resources back online as fast as feasible.
- Data restoration: The effort required to restore files impacted by a ransomware assault depends on the condition of the network, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can destroy key databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications depend on SQL Server. Often some detective work may be required to find undamaged data. For example, undamaged OST files may have survived on employees' PCs and laptops that were not connected during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users.
- Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same AV tools deployed by some of the world's biggest enterprises including Netflix, Visa, and Salesforce. By providing in-line malware filtering, identification, containment, repair and analysis in one integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance provider, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement and timeline with the hacker; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and using the decryption utility; troubleshooting decryption problems; building a pristine environment; mapping and connecting datastores to reflect precisely their pre-encryption condition; and reprovisioning machines and software services.
- Forensic analysis: This activity involves discovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of how a ransomware assault progressed within the network helps you to evaluate the damage and uncovers shortcomings in policies or work habits that should be rectified to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensic analysis is typically given a high priority by the insurance provider. Since forensics can take time, it is critical that other key activities such as operational resumption are performed in parallel. Progent maintains an extensive roster of IT and data security experts with the skills required to carry out activities for containment, business continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has provided online and onsite IT services throughout the U.S. for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technologies including Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISM, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning application software. This scope of expertise allows Progent to identify and consolidate the undamaged parts of your information system after a ransomware attack and rebuild them quickly into an operational network. Progent has worked with top insurance providers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Services in Birmingham
For ransomware system restoration consulting services in the Birmingham area, call Progent at 800-462-8800 or see Contact Progent.