For business networks located in the state of Delaware, Progent's Microsoft and Cisco qualified professionals can provide remote phone assistance and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed top-notch skills, advanced software tools, and support databases to identify and fix network problems while avoiding the cost and time delays normally associated with in-person service calls.
If your Delaware organization is located outside of the larger metro areas such as Wilmington, Dover, or Newark, your local computer network support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a diverse range of clients. This means you get not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with affordable network solutions.
Immediate Help for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can get immediate support for problems that are causing network disruption. Online support eliminates the lengthy delay and higher cost required for on-site computer support. For day-to-day administration tasks, Progentís remote support consultants can finish most jobs within minutes of receiving a request, rather than forcing your company to live with a problem for hours for on-site help to show up.
Network Support for Local Governments
Progent has a long background providing a broad range of remote network support and urgent repair services to local governments and schools across the U.S. Progent is among the industryís pioneers in delivering advanced online IT consulting and has provided IT solutions to organizations in every state. Progent's remote IT consulting for local governments eliminates travel costs and solves problems faster than onsite service calls.
BI Reporting Consulting and Development
Progentís BI reporting experts offer remote and on premises expertise to assist your organization with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and deploying a comprehensive BI environment. Progent's BI experts can help you to maintain your existing BI environment, help you to upgrade reports from a discontinued reporting product to a modern one, and provide custom online training to meet your specific needs. Progentís business reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 185 miles apart. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, deploy, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to show adherence with industry standards and government requirements.
Microsoft Dynamics NAV Consulting
The most recent version of Microsoft Dynamics NAV ERP includes several new features including Personalized Role Centers, enhanced business intelligence and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts offer programming, configuration and debugging services to enable your company to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV to other services and programs. Also, Progent can assist your organization to design and utilize data warehouses so you can improve your understanding of your operations, acquire more customers, refine your sales campaigns, and form productive alliances.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is designed to assess your organization's preparedness either to block or recover quickly after a ransomware incident. Progent will consult with you personally to gather information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup environment that meets your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.
Advanced Project Management Consultants
For enterprise project management support, Progent can provide access to senior information technology experts with years of background as IT project managers for application development, business systems deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers can provide advanced management expertise to assist enterprise customers to adhere to best practices to make sure development or deployment projects are successfully completed on time and within budget.
Full Range of Security Help
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform comprehensive security audits, recover quickly from compromised security, set up firewalls, configure secure techniques for off-site and mobile connectivity, deploy spam and virus protection and email encryption, and create a company-wide security plan built around 24x7 automated monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.
ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services cloud backup provides small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your critical information. Find out about the entire ProSight line of value-priced managed services for small and mid-size organizations.
Microsoft Azure Integration Consulting
Progent's Azure planning and integration consultants can assist you with every stage of Azure cloud migration including needs definition, readiness assessment, solution design, pilot testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid environment that transparently integrates physical datacenters with Azure-based services.
Migration Consulting for Microsoft Skype for Business
Progent's Skype for Business consultants can provide online and onsite consulting services for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.
Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Management Consulting for Lync 2013
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants can assist you to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also help you to plan and carry out an efficient migration to Skype for Business.
Get in Touch with a Progent Computer Consultant
To learn how to get in touch with a Progent computer consultant for online or onsite help in , phone 1-800-993-9400 or visit Remote Network Support.
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