If your business information network is in Delaware you can have fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with the toughest problems affecting your computer network. Progent offers the services of among the largest teams of UNIX and CCIE-certified consulting experts accessible online of any nationwide service organization in the country. Rates are reasonable, charges are per minute, sign-up is quick, and service is unbeatable.
In case your Delaware network is located outside of more populated metropolitan neighborhoods including Wilmington, Dover, or Newark, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic during an urgent situation. This can cause a drop in productivity for your business, angry clients, idle workers, and distracted management. By utilizing Progent, you have access to a qualified consultant ready to offer help whenever you have to have it to keep your system running.
Since Progent bills for phone help on a per-minute basis, your business is invoiced just for technical help delivered. Progent requires no service activation fee. Many online consulting firms demand significant minimum fees or charge for every quarter hour or more. Progent's small granularity and straightforward pricing mechanism avoid large bills for quick repairs.
If your Delaware business requires remote support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of remote consulting professionals possesses a wide array of world-class information technology knowledge. This enables Progent's online service specialists to resolve the most challenging network trouble faster than is possible with ordinary third-party support firms or with the in-house support resources usually available to small or mid-size companies. Progent has refined the tools and skills to fix technical issues economically in a wide variety of computer configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have earned professional certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also hold a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
In order to assist companies who run environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the assistance of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent offers online support from professionals who have qualified for major security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly intractable problems. This speeds up resolutions of urgent network problems, prevents system downtime, and reduces maintenance bills.
For businesses throughout Delaware, Progent enables immediate remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for urgent assistance to fix computer issues that are hurting your business but are not within the skill set of your on-hand network support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-qualified service team can interface with your network with advanced remote troubleshooting utilities in order to provide quick and affordable diagnosis and remediation of critical IT issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Delaware Company
Progent's service specialists are qualified to offer advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based computer support team can assist Delaware small businesses to maintain a comprehensive array of computer products and technologies including network architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server economization and streamlined management, and transitioning from out-of-date applications to modern environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts can provide remote troubleshooting for computers powered by major derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products such as
Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this advanced credential by passing thorough testing administered by Cisco. In most cases CCIEs are hired by big enterprises or nationwide Internet service providers (ISPs), and so their skills are not easily available to smaller companies.
Progent is one of the only IT support organizations that makes sure that Cisco CCIEs are accessible to help small and mid-size businesses. In addition, Progent facilitates quick communication with a CCIE by telephone so your company can benefit from immediate support for complex system issues that are hurting your productivity but are not within the experience of your usual network support group. Progent's CCIE support experts can access your network via the latest on-line support tools to provide rapid and economical analysis and repair of critical system anomalies. To see additional information on Progent's support for Cisco network appliances, visit Cisco Network Professional Expertise.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified online support experts offer computer system repair and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can assist your company with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2013 design,
Microsoft Skype for Business planning and deployment support and Lync 2010 maintenance, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Qualified Security Engineers
Progent provides you contact with qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection services that can bolster the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to revive quickly from an attack. Security solutions offered by Progent include: comprehensive security audits utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; fast recovery from malicious assaults; integrating firewalls; designing secure techniques for remote and mobile access; securing your email infrastructure against spam and DHA attacks; and implementing round-the-clock proactive monitoring. To learn additional information about Progent's security support for small and medium-size businesses, see Progent's Engineering Support for Network Security.
Business Applications Services: Online Classes, Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering consulting services and training in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers in-depth engineering support and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft applications such as CRM, Office Project, MS Word, and Excel. To read additional information about Progent's consulting, programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent provides three programs for Help Desk assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers easy access to a large support resource with years of experience in phone help and remote access repair service for small and midsize business networks. Progent's concentration is on earning the Call Center a positive reputation as a key contributor to company performance, and Progent's aim is to resolve rather than simply report problems. To learn more information about Progent's Help Desk service and outsourcing, see Progent's Call Center Support.
Progent's Remote Service Tools
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
Progent's highly evolved customer support database software includes extensive documentation for all support delivered to Progent's clients. Every active Progent staff consultant has access to the details of services delivered to every customer by any staff member. This history of problems and fixes is organized as a readily accessible internal database that permits Progent's remote technical professionals to share their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to vendors' in-house support personnel that allow Progent's remote consulting specialists to find the optimal resolutions quickly.
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based engineering expertise in Delaware, call 1-800-993-9400 or go to Urgent Online Computer Help.