For small office computer networks located in the state of Delaware, Progent's Microsoft and Cisco certified engineers can provide online help and remote troubleshooting to fix your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade skills, software tools, and support knowledge bases to identify and fix computer network problems while avoiding the cost and time delays associated with on-site service calls.

If your Delaware business is situated outside of the larger urban areas such as Wilmington, Dover, or Newark, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a diverse range of clients. This means you obtain not only the technical skills needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

Google Android Smartphone Integration and Management
Progent's Android phone and tablet integration consulting have extensive experience providing remote and on-premises support for organizations of all sizes who need to integrate Android phones into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to solve network problems that span numerous manufacturers and that represent a mix of legacy and current technology. Progent offers budget-friendly remote consulting to assist you with any aspect of planning, implementing, managing and troubleshooting your BYOD environment. Progent can provide occasional support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to help you finish strategic network projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual classes to show you how to manage and operate Android phones and tablets securely and productively.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network optimized for your facilities, offering you a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, spectrum and data protection audits of your current WLAN, analysis of your site's layout, measuring for RF interference, signal propagation modeling, selection of the best locations for customer-specified WAPs including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining a new WLAN.

Broad and In-depth Expertise with Office Networking
Progentís group of over 100 networking consultants means customers can take advantage of the leverage of more than a thousand years of cumulative experience and collective information to resolve the most vexing network problems. Progentís certified information technology engineers possess the knowledge and experience to identify fixes quickly and deliver them cost effectively.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid being blacklisted and stay compliant with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Find out about the complete ProSight portfolio of low-cost network monitoring and management services for small and mid-size businesses.

Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the common online Cisco router consulting services offered by Progent's certified Cisco experts include configuring domain name, DHCP, routing tables, logging, and user accounts; configuring iBGP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing configuration, and BGP peering; installing current IOS image; setting up and confirming router failover; fixing VPN tunnel and routing problems; creating a network diagram and documenting configuration; plus security and business recovery strategy.

Progent's Integration and Development Support for SQL Server 2016
SQL Server 2016 offers major improvements in performance, capacity, data security, uptime, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises expertise to help organizations of all sizes to plan, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud hosting services are built upon proven virtualization platforms that allow small and midsize companies with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed IT services for small businesses.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consulting experts can help organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to migrate from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you get the highest possible return on investment. Progent can also provide SCVMM 2016 migration expertise to assist your organization to plan and carry out an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of stronger assurance features, more affordable VMM storage fabric, and other improvements.

Cost-effective Network Support Solutions
Many small organizations rely on flawed metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient technical background can take many times longer to complete the identical job than an experienced IT expert. For example, billing 30% less per hour, but taking three times longer for the same task is not a bargain. Even worse, a badly designed or implemented IT infrastructure that is undependable and hard to administer or expand can cost a small business many times over its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's support model and the expertise of Progent's team of engineers.

Design and Configuration Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Aironet wireless access point consulting and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the speed for your Wi-Fi network while increasing the area covered.

Configuration Support for Lync 2013
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can help you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model suitable for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management team and users. Progent offers expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook, Excel and PowerPoint. Progent's Skype for Business experts can also help your organization to plan and implement out an efficient upgrade to Skype for Business.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for specific files and emails, support for Windows CSV and for vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For more information, go to Altaro VM Backup Certified Consultants.

Security Vulnerability Assessment for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles intended to allow small businesses to get a professional security evaluation from a qualified security consultant. With Progent's External Security Inventory Checkup, a security expert administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from a secure computer inside your company firewall to evaluate the risk to inside assaults. Both security inventory services are set up and executed from a protected remote location.

Citrix XenServer Consulting
Progent's Citrix certified XenServer consultants can help your company to understand the strategic benefits of XenServer and other Citrix platforms, and can assist you to design, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing XenServer environment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.

Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent network support expert for online or on-premises expertise in , call 1-800-993-9400 or go to Remote Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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