Denver Work from Home Employees Configuration Consulting and Support
Solution Planning, Integration, Administration and Troubleshooting Consulting Services
Expanding your at-home workforce can have a major impact on IT architecture, security, and company processes. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Denver company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent can help Denver, Colorado businesses to with any facet of creating a high-functioning remote work environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed for an at-home work environment can be particularly challenging if you must manage a mix of worker-owned equipment like PCs and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware levels. Progent's background providing remote help for both outdated as well as current IT products in remote office venues enables you to make efficient use of your available network infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Support services available from Progent to help your company to create a productive work-at-home ecosystem include:
- VPN technology allows you to establish a safe tunnel for authenticated at-home employees to access IT assets situated at your corporate datacenter or in a public cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a data center PC's desktop. This gives network managers substantial control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide top-tier remote support for integrating home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and guests, are frequently utilized by at-home employees to access their Internet router for work. This can cause throughput and security issues. Progent can assist businesses to resolve these problems by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless access point setup assistance.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the company data center. Business-critical applications might demand redundant Internet connections in the event the primary connection fails. Progent can provide guidance for picking service providers, picking sensible bandwidth and data volume packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.
IP Voice Integration for Teleworkers
Expanding the business PBX system to accommodate telecommuters is vital to maintaining a productive work-at-home solution. A broad range of cloud-based VoIP products are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's modern or older products for IP voice management. Progent can help organizations of all sizes to plan or maintain a remote IP voice environment that delivers the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses optimize their existing Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to maintain your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and deliver online integration and debugging expertise.
Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from leading vendors support online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many companies utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to maintain your existing conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to optimize your WAN infrastructure to run them.
Microsoft Integrated Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office suites, offering a powerful environment of applications that deliver a cohesive user experience for sharing information throughout multiple sites and on a broad range of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can help your company to deploy these flagship collaboration products to optimize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for supporting its full range of features. For additional information about Progent's support services for Microsoft Teams and Teams Premium, visit planning and deployment consulting for Microsoft Teams.
SharePoint utilizes web entities to promote collaboration and knowledge sharing by offering policy-driven delivery of data, workflow, and utilities for looking through company-wide information silos. SharePoint permits you to build secure portals that allows at-home workers to see and edit aggregated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, refer to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, visit deployment expertise for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues anywhere can retrieve them securely through a browser. Provided with Microsoft 365, OneDrive enables remote employees to co-author documents. Edits made offline are uploaded when you go back online. To learn about Progent's support services for OneDrive, refer to Microsoft Onedrive configuration experts.
Cloud Integration for At-Home Workers
Progent can provide affordable remote support for enabling businesses to build, manage and repair cohesive network models that combine physical data centers, telecommuters, branch offices, and cloud resources. Progent offers expertise for all modes of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix issues with cloud access, identity, and cybersecurity.
Azure is a popular family of public cloud software and services that allows you to utilize infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Microsoft Azure offers over 100 cloud-based services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan backup and restore solutions with Azure Backup. Progent can also show you how to create secure connections to Azure services for remote workers by configuring and troubleshooting firewalls and VPN tunnels. For details about Progent's support services for Azure, refer to Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's growing family of business productivity software and cloud-based services offered by subscription. Office apps and services are provided in a variety of bundles designed for users ranging from individuals and households to large enterprises. Progent offers fast and affordable remote access to experts knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the numerous subscription plans available for Microsoft 365 and configure 365 applications for your telecommuters in a way that delivers top business value. To find out about Progent's support services for Microsoft 365, refer to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the advantages of lower costs for data center infrastructure, easier management, on-demand scaling, high reliability, and additional advantages inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local Exchange environments, enabling you to create hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide as-needed assistance to guide you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your teleworkers have convenient and safe access to your Exchange Online deployment. To find out Progent's expertise for Exchange Online, refer to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud computing market and is the industry's biggest provider of cloud-based services. Progent can provide rapid and affordable online access to cloud integration experts who can help your business to plan, deploy, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help your company to create a high-uptime network model to make sure your employees have a productive computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. For information about Progent's support services for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your business to extend your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent can help your business to set up virtual machines on GCP Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and simplify access control for telecommuters with GCP Cloud Identity services. Progent can also help you to use GCP's unified management technology to administer and monitor your Google Cloud environment. To learn, refer to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Remote Workers
A sudden, enterprise-wide switchover to a from-home workforce, which might be the result of a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk services allow businesses to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive network of remote technical support experts combined with world-class trouble ticketing and tracking technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop technical support from help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to check or update the status of their active tickets, enter information, and append screen captures and attachments. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your company to supplement your current Call Desk organization by sharing delivery of Help Desk Call Center support transparently between your in-house support organization and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collaborative support model utilizing the leading PSA platform for managing help requests and ticketing, establishing ownership, tracking progress, and producing reports. To learn how Progent's Call Center Supplementation Services can enable your business to provide best-in-class technical support to your at-home workforce, see Progent's Call Desk augmentation Services.
Security for At-Home Workers
Work-from-Home staff members commonly use their own computing devices and often work in a poorly secured physical environment. This multiplies their susceptibility to cyber attacks and requires judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user training, and the development of policies built on best practices. Progent's seasoned group of IT security solutions consultants can assist you to plan, implement and manage a compliant security solution that guards critical IT assets in environments that incorporate telecommuters.
Firewalls enable companies to create a network that can be securely accessed by local users and by an at-home workforce, mobile employees, suppliers, customers, and the public. Next-generation firewall devices permit you to assign and control appropriate access rights to different classes of users and to expand your network and modify your cybersecurity posture as your business evolves and as network attacks become more complex. Progent works with both current and older security devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration expertise, see firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it possible to watch over the disparate computers utilized by remote workers and either block or identify and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each protected endpoint device, monitoring all activity and utilizing advanced machine learning from SentinelOne to detect new threats before they can spread. When an attack is spotted, ProSight ASM immediately disconnects the targeted device from the network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, visit remote endpoint monitoring for remote workers.
Progent's Duo MFA Managed Services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be used as this added means of ID validation including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several validation devices. For more information about Duo identity authentication services, refer to Duo MFA two-factor authentication services for remote workers.
Security Audits can assess the exposure of your network to all types of external and internal security attacks for a network that includes telecommuters. Progent can run online, automated cybersecurity analysis software for quickly and affordably detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by data security professionals with top certifications such as CISA, CISSP, and GIAC, can help your business to evaluate your workflows and policies and review your IT architecture to allow you to implement top-level security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that supports automated threat assessment of your at-home environment as well as your internal and perimeter networks so you can expose, rank, remediate, and verify security weaknesses before malicious hackers can take advantage of them. Progent's pentest experts can help you to deploy NodeZero to perform comprehensive pentests of your network perimeter and your internal network in order to determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can assist you to plan and deploy a cohesive cybersecurity strategy that simplifies management and provides maximum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT assets. To learn additional information about Progent's threat assessment solutions powered by on NodeZero's PEN test platform, see Consulting Support for NodeZero's Penetration Test Products.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical things to focus on for protecting an IT environment that includes telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection covers backing up and recovering vital data in order to prevent data loss and reduce restoration time in case of storage system problems due to equipment breakdowns, software glitches, human mistakes, malware, or other causes. Dependable data protection strategies can be particularly difficult to architect and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for an at-home workforce must address diverse kinds of personally owned endpoint devices. Progent can provide quick online help from experts knowledgeable about a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud-based storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your company to produce, document and validate a DR/BC strategy that addresses the process of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a centralized platform for protecting critical information by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Managed endpoint computers can be user owned or company owned. Network administrators managing the enrolled endpoint computers of telecommuters can utilize Intune to deploy and validate apps on managed devices, push updates and certificates, configure policies for accessing data and resources, set passwords, create VPN tunnels, control how teleworkers share data, establish threat protection, ensure security compliance, and wipe corporate data from lost, stolen or decommissioned endpoint devices. Microsoft Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X computers. For details about Intune and how Progent can assist you to use this platform to administer the endpoint devices of your teleworkers, see Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that helps network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual application delivery technology for access control, app management, and configuration management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Top features of VMware Workspace ONE include rapid over-the-air provisioning of new notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based services. To learn about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Denver, Colorado business, phone
An index of content::
ASA with Firepower Integration Support
Cisco Firepower AVC Remote Support Services
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, manage and debug firewall environments based around ASA 5500-X firewalls with Firepower Services.
Juniper Junos os Network Security Testing
Cybersecurity Consultancy Juniper Junos Configuration
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Symantec Firewall Firewall Support
Security Evaluation Symantec Raptor
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also help you design and execute a complete security strategy that can include firewall/VPN appliances and utilities, managed security and network protection services, system monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for on-going technical support, maintenance, education, and security expertise.
24 Hour MS SQL Security Consultancy
Microsoft Certified Partner SQL Server 2008 Migration Consultant
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
macOS Technical Support Consult
macOS Online Troubleshooting Consultancy
Progent provides nationwide remote help and consulting services for businesses who operate Apple Mac OS X networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Mac clients a range of services such as desktop support, migration to the most recent edition of OS X from earlier versions of Mac, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support offers optimum leverage for your information technology budget by extending client efficiency and shortening the hours charged for computer repair services. Sophisticated online access utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP premier security professionals to assist with the most challenging system issues.
Small Business Small Office IT Consultants
Small Office Small Business Network Consulting Firms
For more than 20 years, Progent has provided budget-friendly IT design, integration, troubleshooting, security services, and development for networks of all sizes.
Engineer Office Word 2013
Microsoft 365 Word and Access Consult
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide range of economical remote support services to assist you to maintain your current Microsoft Word solution or help you to move to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, integrating Office Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training classes tailored for your special requirements.
Check Point ZoneAlarm Network Consultants
Security Firm Check Point Series 80
Progent's Check Point consultants can show you how to choose and configure Check Point Firewall utilities and hardware powered by Check Point Software's technology to provide an affordable and effective security defense for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a central stop for continuing technical support, administration, training, and design services.
Wi-Fi IP phone integration Network Consulting
Integration Services wireless IP phones and CUCM
Cisco's wireless VoIP phones are hardened wireless handsets designed for professionals who are mobile within office, warehouse, health-care or other venues where IT management requires user endpoints that offer more control, security and ruggedness than is possible with the BYOD style of mobile collaboration. Integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune numerous components of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide online and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
MS SQL 2008 Online Support Services
Technical Support Microsoft SQL Server 2008
Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to help small and midsize companies to plan, configure, manage, and repair Microsoft SQL Server 2008 systems so that they realize the optimum strategic benefit from Microsoft's advanced relational database platform. In addition, Progent can provide expertise for network architecture, company-wide security, and software development to optimize the strategic benefit of your IT investment.
Expert Microsoft Certified SharePoint Consulting Services
SharePoint Server 2007 Remote Technical Support
Progent's Microsoft-certified consultants offer small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, distribute and manipulate useful data, files, and applications and to communicate with one another. It enables quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've developed in a way that makes data easy to find, retrieve and apply.
SharePoint Server 2010 Technology Consulting
Consultant SharePoint Foundation
Progent's Microsoft engineers offer affordable online technical support and development services to assist your business to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, blogs, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Security Tech Services Juniper Junos Configuration
Juniper Junos BGT Cybersecurity Consultancies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Top Quality Windows 7 Help Desk Remote Troubleshooting
Windows 7 Help Desk Online Help
Progent's certified consultants can assist you to assess
SentinelOne Endpoint Virus Immunization Consult
Specialists SentinelOne Ransomware Recovery
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
CCIE Expert Certified Aironet Access Point Security Consultant Services
24/7/365 On-site Support Aironet Wi-Fi Access Point
Progent's Cisco certified Wi-Fi experts can provide affordable remote and on-premises help for both legacy and current Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Hornetsecurity Altaro M365 SharePoint Backup IT Consultant
Altaro Microsoft 365 Total Mailbox Backup Remote Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Microsoft Support and Help Data center Monitoring
SCOM 2012 Fabric Monitoring Online Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
wireless VoIP phone integration IT Consultants
Wi-Fi VoIP phone integration Specialist
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, hospitality, retail or other venues where IT management requires user endpoints that provide more administrative control, security and durability than is possible with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless IP phones typically requires that IT teams set up and fine tune many key pieces of your Wi-Fi environment including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide remote and onsite support to help you build and administer a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
MySQL Enterprise Edition Programming Firm
MySQL WorkBench Development Firms
Progent offers affordable remote access to an Oracle MySQL RDBMS administrator or software programmer and can help organizations of all sizes to configure and maintain MySQL within a robust network environment that provides advanced performance, expandability, and security. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
Migration Consultant Windows Server 2000
24 Hour Upgrade Consultants Windows Server 2000
Progent's certified Windows Server 2000 experts offer computer support and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and support services include network planning, deployment, project management, local and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Remote Server Management Engineer
Peppercon eRIC Consult
Remote management cards give network managers complete control of a server without the need for a personal presence. Through these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical help. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Support Desk Sharing On-site Support
Support Extended Call Center
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Microsoft Expert Windows 7 Professionals
Microsoft Windows 7 Upgrade Technical Support Outsource
Progent's Microsoft certified consultants can help you to pilot
Upgrade Consultants UNIX
Sun Solaris Upgrade Help
Progent can help your company to design and implement an efficient transition from a Solaris-powered IT environment to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your data and minimize business discontinuity by developing an efficient migration plan that preserves your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, migration planning and validation, Microsoft Exchange migration support, information and application software transition, and server and storage system transition and consolidation.
Security Audit Services Check Point 23000 Firewalls
Compliance Auditor Check Point UTM-1 Firewall
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall software and hardware powered by Check Point's technology to offer an economical and efficient security defense for your IT network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and offer a single stop for on-going network support, administration, training, and consulting services.
Apple iPad and Windows integration Consulting Services
On-site Technical Support Mac and Windows
Progent's support experts in Apple OS X and Windows technology can help you combine Mac and Windows systems into cohesive networks with resource sharing and collaboration functionality. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's background in Windows and Apple service makes it possible to provide expert assistance to businesses that depend on these technologies to maintain their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.
Service Documentation Consultants Full-Time Job
High Availability Virtual Office From Home Job
Progent's work environment will allow you to become a more capable professional by enhancing your technical knowledge and boosting the satisfaction of your clients. Progent delivers this promise by attracting the top professional experts for you to operate with, offering a state-of-the-art system architecture, running proprietary software tools to deliver the maximum quality of service, and by streamlining our business structures for attracting and retaining customers.
Internet Security and Acceleration Server Network Consultant
Microsoft Firewall Network Consulting
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your IT network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
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