Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to work its way across a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT personnel may be slower to recognize a breach and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware can make inside a victim's network, the more time it will require to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help organizations in the Denver area to identify and isolate infected devices and protect clean resources from being penetrated.
If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Denver
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom payment for the decryption tools needed to recover encrypted data. Ransomware assaults also attempt to exfiltrate information and TAs require an additional ransom for not posting this information or selling it. Even if you are able to rollback your network to a tolerable date in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.
The recovery work after a ransomware attack has several distinct phases, most of which can be performed in parallel if the recovery workgroup has a sufficient number of people with the required skill sets.
- Quarantine: This time-critical first step involves blocking the lateral spread of the attack within your network. The more time a ransomware assault is permitted to run unchecked, the more complex and more expensive the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities include isolating affected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This covers bringing back the network to a minimal useful level of capability with the least delay. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected endpoint access. Progent's recovery experts use advanced workgroup platforms to organize the complex restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a client's management and network support group to prioritize tasks and to put vital services back online as quickly as feasible.
- Data restoration: The work necessary to restore files damaged by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and which recovery techniques are needed. Ransomware assaults can destroy pivotal databases which, if not carefully closed, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms are powered by Microsoft SQL Server. Some detective work may be required to find clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were off line at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
- Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the same AV tools deployed by some of the world's largest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, detection, containment, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the insurance provider, if any. Services include establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and timeline with the hacker; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and using the decryptor tool; debugging decryption problems; building a clean environment; mapping and reconnecting drives to reflect precisely their pre-encryption condition; and recovering computers and software services.
- Forensics: This activity is aimed at learning the ransomware attack's storyline throughout the targeted network from start to finish. This audit trail of how a ransomware assault progressed through the network helps you to assess the impact and uncovers gaps in security policies or processes that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is usually assigned a top priority by the insurance provider. Since forensic analysis can be time consuming, it is essential that other important recovery processes like business resumption are executed concurrently. Progent has a large roster of information technology and data security experts with the skills required to perform activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the U.S. for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to identify and integrate the surviving parts of your network following a ransomware intrusion and rebuild them quickly into a functioning network. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Denver
For ransomware system recovery consulting services in the Denver area, call Progent at 800-462-8800 or go to Contact Progent.