Expanding your remote workforce may have a major impact on network infrastructure, security, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Denver company to pick the appropriate tools and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Denver, Colorado businesses to succeed with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Extending the company phone environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM supports other mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Denver, Colorado organization, call 1-800-993-9400 or go to Contact Progent.