Des Moines Offsite Workforce Integration Consulting Experts
VoIP Solutions Consultants
Expanding your telecommuter workforce may have a major impact on network architecture, security, and company culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Des Moines organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide support services that go from as-needed guidance for helping you over challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Des Moines, Iowa companies to with any aspect of creating a high-functioning remote work environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and streamlined management.
IP Voice Solutions for Teleworkers
Extending the business phone environment to accommodate teleworkers is critical to supporting a productive at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice environment that provides the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their current Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. CUCM supports other mixed media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, see CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and provide online deployment and troubleshooting services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Des Moines, Iowa company, phone
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ProSight domain expiration management Specialists
ProSight domain expiration management Consulting
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Multi-factor Authentication Remote Consulting
Multi-factor Authentication Online Technical Support
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Apple iPhone and Windows integration Online Consulting
MacOS and Windows IT Services
Progent's service experts in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows computers into cohesive networks with resource sharing and workgroup functionality. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Apple service makes it possible to offer expert support to businesses that depend on these platforms to maintain their strategic edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Hornetsecurity Altaro M365 Mailbox Backup Integration Support
Hornetsecurity Altaro 365 Total Teams Chat Backup Specialist
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Microsoft Exchange Upgrade Online Troubleshooting
Exchange 2003 Upgrade Technology Consulting Services
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange Server 2003 help, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Postini Technology Consulting
Anti-Virus Technical Support
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by providing continually updated spam and virus filtering, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities plus outgoing email filtering to let you repair your e-mail system and define and enforce corporate email policy.
Consultants Anti-Virus
Postini Services
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by providing constantly updated spam and virus blocking, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and analysis utilities plus outbound email testing to let you fix your email system and define and regulate corporate security policy.
Consulting Services Juniper SA700 SSL VPN
Juniper SSL VPN Network Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cisco and Microsoft Certified Expert Help Desk Process Help and Support
Help Desk Software Selection and Deployment Online Technical Support
The Contact Center support delivery model adopted by Progent's Technical Response Center offers small and midsize companies an affordable option to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of urgent help, escalation capability to appropriate engineers for handling even the most intractable problems, service consistency and reliability, quick follow through overseen by veteran support administrators, a choice of easy-to-use ways for initiating service tasks, plus excellent process transparency enabled by trouble ticket updates and available through a web portal.
Technology Consulting Services Microsoft 365 SharePoint Online Integration
Microsoft 365 Yammer Integration Outsourcing
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of product bundles targeted at customers from students and households to global enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.
24 Hour Progent Security Experts in the News Services
Cybersecurity Expert Darrin Johnson Consultant Services
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Online Support Services Windows Server 2012 R2 Hyper-V
IT Services Windows Server 2012 R2 Hyper-V
Widows Server 2012 R2 Hyper-V enhances server virtualization in important areas including secure multitenancy, agile infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network costs and enhance productivity.
DopplePaymer ransomware protection and recovery Technology Professional
Specialist Locky ransomware protection and recovery
Progent's ProSight Active Security Monitoring incorporates next generation behavior analysis tools by SentinelOne to guard endpoint devices as well as servers and VMs against known and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Technology Professional Microsoft Exchange Server 2010 Upgrade
Microsoft Exchange 2010 Upgrade Engineers
Progent offers expert support for each phase of your Exchange 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of all new software licenses and equipment required, recommended vendor sourcing, system testing at customer site or at Progent's testing facility, setting up transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for customer's support staff and users.
CCNP Certified ASA Firewall with Firepower Professional
Cisco Firepower AMP Network Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Microsoft Experts Application Support Retail Management System
Microsoft Dynamics SL Help and Support
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your specific business needs. Progent's Microsoft-certified consultants provide expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting services for safe, company-wide resource sharing as well as integration with CRM applications.
Designer FRx
Top Quality Reporting SSIS
Progent offers online and on premises expertise to assist you with any facet of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and deploying an advanced business intelligence environment. Progent's management reporting experts can help your company to support your current BI environment, assist you to upgrade reports from a legacy reporting product to a modern one, and provide as-needed remote mentoring to meet your individual needs. Progent's business reporting consultants offer experience in all popular business analytics reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Consulting Services Virtual Helpdesk
Shared Call Center Technology Consulting
Progent offers several basic types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your customers easy access to a dependable technical group with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a key contributor to company productivity. Progent's goal is to fix and not simply report problems.
Configuration SCSM 2016
Microsoft System Center 2016 IT Consultant
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, expand or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.
Consulting Microsoft Exchange 2010 Upgrade
Top Ranked Consultant Services Exchange Upgrade
Progent's Microsoft and Cisco-certified network experts can help you to determine the benefits of Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast payback by improving your productivity, cutting the expense of hardware and service, streamlining management, and consolidating your vital communications technologies.
24x7x365 Work from Home Integration Services
24-7 Telecommuter Integration Remote Troubleshooting
Progent has two decades of background assisting small and mid-size companies to plan, implement, optimize, administer, and troubleshoot IT networks that incorporate a remote workforce.
Network Support Group Help Desk Outsourcing
Ransomware Hotline Network Consultant
Progent's IT outsourcing packages offer economical computer support for small organizations. Whether it involves planning system architecture, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your network, or creating an on-line business solution, outsourcing your IT technical services can contain costs and minimize risks, permitting network service expenses to grow in a more linear and manageable manner than is possible by building up a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your critical applications based on Microsoft Windows.
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