Enlarging your remote workforce can have a significant impact on network infrastructure, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Des Moines organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Des Moines, Iowa businesses to succeed with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Extending the company PBX system to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older platforms for IP voice management. Progent can help organizations of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. Unified Communications Manager manages additional combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Des Moines, Iowa business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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