Desktop Technical Support and Integration ServicesProgent offers a broad array of affordable support services to help your company to deploy, configure, repair, and manage desktop PCs and laptops based on Microsoft Windows, Apple macOS and Mac OS X, or various versions of Linux. Progent can offer onsite or remote technical support for individual computers or notebooks or help your business to design and implement a large-scale migration to new or revised operating system platforms and applications. Progent can also provide consultants and technicians to help you to prepare for and implement a site move or merger organized to produce the least possible interruption to your business.

Progent can also install Microsoft Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with other Microsoft programs, products from popular vendors, business servers, and key solutions network-wide.

Progent's desktop consultants offer a variety of services designed to make sure that your personal computers and notebooks stay operating dependably, safely, and productively. Support options available from Progent include on-premises and online troubleshooting, Call Center telephone support with optional round-the-clock availability, internal security evaluation and enhancements, live remote education, PC or laptop integration for telecommuters and on-the-road employees, and automated management solutions.

Online Support
Progentís Technical Response Center offers emergency and routine remote service for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's seasoned service experts can assist both new and current customers to analyze and fix hardware and software issues without the cost or delay of travel for onsite service calls. The experience and expertise of Progent's network consultants makes it possible to resolve the most complex network issues quickly by escalating trouble tickets when required to high-level experts. Progent provides a streamlined, web-accessible signup procedure for first-time customers to address emergency network problems and Progent bills per minute with zero startup charges or minimums for services delivered during normal business hours, so you are invoiced only for the help you get. Experts you can access online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security engineers. Progent also offers an economical extended hours online support program for companies who need 24x7 access to remote technical support.

On-site Support
Progent offers on-premises computer support for registered clients larger metropolitan areas across the U.S. Progent's onsite support technicians can operate in conjunction with Progent's remote service engineers to deliver small and midsize companies with the best of both worlds: hands-on service technicians when you need them plus the remote expertise of Progent's seasoned staff of IT consultants, security professionals, and business software programmers.

Full Service Help Desk Outsourcing
Progent's Helpdesk outsourcing services are intended especially for small organizations who have to operate within a modest IT budget yet who require immediate access to a dedicated Help Desk Call Center with professional phone support and effective escalation options. By using Progent's Helpdesk services, small organizations cut costs and management hassle and have the benefit of enterprise-class telephone support and online diagnostics. Progent's Helpdesk services feature easy job initiation by email, phone, or the web; automated job ticket tracking until problem resolution; web-based job logs for immediate status; full service reporting; and per minute invoicing to make sure customers are charged only for the support they receive.

Internal Security Assessment
Progent's GIAC and CISA-qualified security engineers can deliver a low-cost Internal Security Inventory packages designed to give small businesses an opportunity to receive an impartial opinion about the strength of their inside protection environment. The internal security scan and evaluation option features a network scan run from within a corporate firewall and uncovers possible weaknesses with your desktops and servers. Progent's security inventory is overseen by consultants with top security accreditations who evaluate and summarize the scanned information and provide recommendations for effective improvements.

Live Online Classes for Workstation Applications
Progent provides live online learning for a range of client applications and operating systems such as Microsoft Excel, Word, PowerPoint, Outlook, MS Dynamics GP (Great Plains), Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 10 and Windows 8.1. Online learning provides the advantages of traditional in-person seminars, such as immediate interaction between students and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of many workers. Offered to individuals or classes of all sizes, virtual instruction allows the trainer to conduct the class from an online facility and the students can be spread across a campus or all over the country. Live online learning utilizes proven teaching mechanisms like virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted for specific topics or longer in duration and wider in coverage. Teachers and students can work through problems one-on-one or as a class.

Configuration and Integration Services for Mobile Computing, Telecommuting, and Branch Offices
Progentís network consultants provide expertise for mobile and remote computer integration and support in areas including file synchronization, desktop and laptop data protection, Microsoft Outlook e-mail setup, Microsoft Windows Mobile integration, Apple iPhone integration, Android smartphone integration, Blackberry troubleshooting, and wireless application programming. Progent's Microsoft certified professionals can save your business time and expense by applying their expertise to show you how to choose and configure branch office and wireless access solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that off-site computers and mobile handhelds work better in your network.

Management Automation
Progent's IT administration professionals can help you automate desktop management to make sure your networked PCs stay up to date, secure, and dependable. Progent's engineers have in-depth experience providing businesses of any size System Center Configuration Manager (SCCM) expertise to reduce IT management's processes, increase network protection, improve productivity by making sure that all application updates are installed, enforce software licensing adherence, and monitor patterns of application use to enable a more efficient purchasing plan. Also, Progent can assist you to execute a smooth migration to Microsoft System Center 2012 Configuration Manager from Microsoft SMS Server for better administration automation. Progent also offers Windows Server 2012 R2 planning and configuration expertise.

If your small business network needs any of the support services available from Progent, call 1-800-993-9400 or visit Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

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SPS Online Technical Support
Washington, DC Technology Consulting for SPS

Progentís Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, share and manipulate useful data, documents, and applications and to communicate with other people. It enables faster and better decisions, more effective access across teams and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge theyíve created in a manner that makes data easy to find, download and re-use.

Great Plains Onsite Technical Support
Onsite Technical Support

Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics platform that integrates information and operations throughout your company, communicates easily with other solutions, and connects employees, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.

Administration for Columbus, Cleveland, Cincinnati, Toledo, Akron, Dayton Small Business IT Outsourcing Group

Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.

Arizona Network Admin Companies Computer Setup
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Exchange 2016 In-Place Hold Outsourcing
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Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Assessment for Cisco Cisco Outsourcing Technical Support
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Remote Technical Support Manteca, CA

Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or onsite expertise to help you to migrate smoothly to a productive unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP PSTN trunk.

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Progent's CCIE-certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small businesses to transition from the traditional physical in-house datacenter to the contemporary hybrid computing paradigm that includes local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can assist you to assess the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your network environment. Progent offers full-service project management support to help you design and carry out a smooth move to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, technical support, and customized training.

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Progent's pricing policy is to bill for online support and on-premises visits per minute. As a result, you pay exclusively for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for services delivered during normal business hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you won't be forced to allow simple problems to fester.

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Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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VMware VCDX Services St. Paul, MN

VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also permits transparent testing for site recovery, updates and patches and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

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MySQL WorkBench Design MySQL development Engineers
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OS X Penetration Testing Online Troubleshooting
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Progent's certified security consultants can show you how to secure your Mac network through expert services such as running security audits, clean up after virus and worm attacks, configuring firewalls, implementing safe remote and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan adapted for the specific objectives of your corporate network.

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Exchange 2010 Configuration Technical Support Services
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Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the value of Exchange 2010 for your company and can assist you to plan and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will offer fast payback by increasing your workers' efficiency, lowering the expense of equipment and support, streamlining administration, and integrating your vital communications platforms.

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Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, uptime, BOYD integration, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

Network Specialists Cisco and Microsoft Information Technology Outsourcing Group for Colorado
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The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance expert. The interview is designed to assess your company's ability to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery system that reduces your exposure to ransomware and meets your company's requirements.

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Cisco's security and remote connectivity solutions for small to medium sized businesses represent a full range of manageable security hardware and software to let you protect your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business objectives.

New York, NY Guru for PC Desktop Information Technology Support for Microsoft SQL Server 2017
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Progent offers a wide array of cost-effective consulting and support services to help your business to install, integrate, repair, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online technical support for single computers or notebooks or help you to design and carry out a large-scale rollout of new or revised OS platforms and applications. Progent can also supply engineers and technical workers to help you to prepare for and complete a company relocation or merger designed to cause the least possible interruption to your productivity.

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Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that delivers a single-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can help your company to design and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist you to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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For mid-size companies looking for IT consulting services, Progent can deliver a variety of alternatives such as local help, on-line support, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staffing, site relocation services, application programming, and expert consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent offers professional in-person help for solving network issues rapidly and affordably.

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Progent's CCIE-certified networking consultants have extensive experience helping Internet Service Providers to design, implement, administer, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for public networks.

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Progent provides Microsoft Windows Cluster Server expertise to help your business implement high availability server clusters designed to deliver 24x7 uptime. Windows cluster servers for high-availability systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By helping you build zero-downtime clustered server solutions around Microsoft Windows Clustered Server 2003, Progentís certified Windows engineers ensure that your zero-downtime server clusters are configured to optimize the strategic value of your information network.

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Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup/recovery environment that minimizes your exposure to ransomware and meets your company's requirements.

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Progentís Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, groups and data. SharePoint provides a central location for your employees or customers to access, organize, distribute and manipulate useful information, files, and software and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the information theyíve created in a way that makes data easy to find, download and re-use. Progent's SharePoint experts can assist you to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

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Progent can provide the expertise of Microsoft-certified consultants and experienced database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified data security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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Progent's Jabber consultants can provide remote or on-premises expertise to help organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

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Microsoft Hosting for Exchange Specialist

Progent's Microsoft Exchange Server Hosting and Management Services provide a world-class data center that features redundant electrical and environmental control systems, 24x7 site security and operations center, plus failover connections to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual machines for fault tolerance, easy expandability, and rapid recovery. Services feature complete incorporation with your network, access to handheld computing devices, continual tracking of performance and security, spam protection, patch and service pack management, Contact Center services, daily data backup, and comprehensive messaging management services.

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Support Services for Microsoft SQL Server
Development for SQL 2008 Reporting Services in San Francisco Bay Area, San Jose Silicon Valley, Sacramento, Northern California

Progent's Microsoft-certified SQL Server application programmers and DBAs offer online consulting to assist organizations of all sizes to create, manage, and maintain applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any facet of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.

Windows Server 2016 Consultancy Firms Windows 2008 Server Internet Networking Consultants San Diego County California
Windows Server 2016 Network Setup Technical Support Firm for Windows 2019 Server
Cisco TelePresence System 3210 Professionals
Radvision Video Conferencing Engineers

Progent can provide the services of a certified consultant with an extensive background integrating products from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and maximizes the strategic value of your information network. Progent can also provide the expertise of infrastructure consultants able to help companies of all sizes to create and maintain a communications network that delivers the speed, dependability, protection, and scalability you need to support your video conferencing/telepresence environment.

Windows and Solaris Consultant UNIX with Windows Consultants
web application development Engineer SharePoint programming Professionals