Desktop Support and Integration ServicesProgent can deliver a broad range of affordable consulting and support services to assist you business to deploy, integrate, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for single computers or notebooks or work with you to plan and implement a company-wide migration to new or updated operating system software and business applications. Progent can also supply engineers and technicians to assist your company to plan for and complete an office move or merger organized to cause the least possible disruption of your business.

Progent can also install Microsoft Office or Microsoft Dynamics business applications on your client PCs so they communicate productively with all Microsoft programs, software from popular vendors, SQL databases, and line-of-business solutions network-wide.

Progent's desktop consultants provide a range of support options intended to ensure that your company's personal computers and laptops keep operating dependably, safely, and efficiently. Service options available from Progent include on-site and remote technical assistance, Contact Center telephone support with optional 24x7 access, internal security inventories and enhancements, interactive virtual education, PC or laptop configuration for telecommuters and mobile employees, and automated management support.

Online Support
Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support experts can assist both new and registered customers to analyze and fix network issues without the expense or delay of on-premises service visits. The background and technical depth of Progent's IT engineers makes it possible to resolve the most complex IT issues rapidly by escalating trouble tickets if necessary to high-level experts. Progent offers a convenient, web-based registration process for first-time clients to address urgent network problems and Progent charges by the minute with zero sign-up fees or minimums for services provided during regular business hours, so you are invoiced only for the support you get. Experts available online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and CISM-certified security professionals. Progent also offers an economical extended hours remote support program for companies who need 24x7 access to remote technical support.

On-site Support
Progent provides on-site technical assistance for registered clients larger metropolitan areas across the United States. Progent's on-premises support technicians can work in conjunction with Progent's remote service engineers to deliver small and midsize businesses with the best of both worlds: hands-on service professionals when you need them plus the remote expertise of Progent's worldwide team of IT consultants, security professionals, and business software programmers.

Comprehensive Helpdesk Outsourcing
Progent's Help Desk Call Center outsourcing services are designed especially for small businesses who have to operate within a restricted IT budget but who need the immediate availability of a dedicated Help Desk Call Center with professional phone support and effective escalation capability. By using Progent's Help Desk outsourcing services, small companies reduce expenses and management stress and have the advantage of world-class phone support and online diagnostics. Progent's Contact Center support services feature easy work initiation via email, telephone, or the web; strict job ticket tracking up to problem resolution; web-accessible job history for current status; full service documentation; and by-the-minute invoicing to ensure customers are charged only for the services actually performed.

Internal Security Evaluation
Progent's GIAC and CISA-qualified security consultants can deliver a low-cost Internal Security Inventory service package created to give small organizations an opportunity to receive an objective opinion about the strength of their inside protection profile. The internal scan and evaluation package features a network scan run from within your firewall and uncovers possible risks represented by your workstations and servers. Progent's security inventory and assessment is overseen by consultants with high-level security accreditations who analyze and report on the scanned information and make suggestions for efficient remediation.

Online Education for Workstation Programs
Progent offers online instruction for an array of desktop applications and operating systems such as Microsoft Excel, Word, Publisher, Project, Microsoft Dynamics Great Plains, Acrobat, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8.1. Online learning provides all the advantages of conventional classroom sessions, including instant communication between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the schedules of many trainees. Available to single students or groups of all sizes, live online training allows the instructor to conduct the class from a remote facility and the students can be spread throughout an office or all over the the U.S. Virtual instruction utilizes powerful teaching aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted for specific topics or longer in time and broader in coverage. Instructors and clients can go through problems individually or as a group.

Provisioning and Integration Support for Mobile Networking, Telecommuting, and Branch Offices
Progentís network professionals provide expertise for mobile and remote PC provisioning and support in areas including data synchronization, desktop and notebook data protection, Outlook email setup, Windows Mobile connectivity, iPhone and iPad integration, Android phone integration and management, RIM Blackberry troubleshooting, and mobile application development. Progent's Microsoft and Cisco certified professionals can save your organization time and money by applying their experience to show you how to choose and integrate branch office and wireless networking technologies that make sense for your business. Progent can also tune your network architecture so that off-site PCs and mobile appliances perform better in your network.

Change and Update Automation
Progent's IT management professionals can show you how to automate desktop administration to make sure your PCs remain current, protected, and reliable. Progent's consultants have extensive backgrounds delivering businesses of all sizes Microsoft System Center Configuration Manager (SCCM) consulting to reduce network administration's processes, increase network protection, improve productivity by making sure that all application updates are installed, police licensing adherence, and track characteristics of application usage to allow smarter purchasing plan. Also, Progent can help your company to carry out an efficient migration to System Center 2012 Configuration Manager from Systems Management Server for better administration automation. Progent also offers Windows Server 2012 R2 planning and deployment support.

If your small business network needs any of the support services available from Progent, call 1-800-993-9400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

More topics of interest:

An index of content::

24x7 Network Network Consultants Expert Microsoft Certified Server Monitoring Computer Consulting
Apple OSX Tiger Professional Apple OS X Computer Engineer
Auditor for Security Penetration Testing CISSP Certified Expert Network Consultant for Stealth Penetration Testing
BlackBerry Email IT Technical Support Company BlackBerry Desktop Manager IT Consulting
Chicago Small Business IT Outsourcing Computer Outsourcing Consultant
Cisco On-site Support IT Specialists for Cisco Las Vegas, NV
Cisco Small Business Outsourcing IT Cisco Small Business IT Outsourcing Company
Colorado Server Consultants Denver Colorado Technology Consulting Company
Compliance Auditor for CISSP Cybersecurity Consultancy for CISSP Montgomery County, Alabama
Computer Consulting Group for PC Desktop El Paso, TX Microsoft and Cisco Certified Expert St. Paul, MN Experts
Computer Expert for Windows Server 2016 Tech Consulting for Windows Server 2016
Connecticut - Bridgeport, CT, New Haven, CT, Hartford, CT, Stamford, CT Small Business Server Support Award Winning Network Setup for Hartford, Bridgeport, CT
Consultants Online Support in Maricopa County Arizona
Consulting for Web Application Security Testing Security Evaluation Consulting
Corpus Christi, Texas System Consultant Corpus Christi, Texas Small Business Computer Consulting
Delaware Networking Firms Delaware Small Office Network Consulting Services
Denver Computer Outsourcing Consultants Denver, Colorado IT Consulting Firms
Des Moines IT Outsourcing Group Des Moines Technical Support Companies
Designers for IT Outsourcing Security Consultant for Cisco CCIE Thousand Oaks, Conejo Valley
Desktop Technology Outsourcing Small Office Network Consulting
Desktop Technology Repair in North Dakota Toronto ON Microsoft Exchange 2010 Configuration
East Bay Service San Leandro Technology Consultant in California
Engineers for Exchange Server 2016 Exchange 2007 Small Business IT Consultant in St Paul, Ramsey County
Exchange 2016 Tech Support Outsource Exchange Server 2013 Implementation Services Battery Park, New York City
Firewall Auditor Security Auditor in Atlanta, Augusta, Columbus, GA
Firewall Protection Network Consulting for Firewall Gary, Indiana
Forefront TMG Firewall Computer Consulting Microsoft Forefront TMG Network Consulting
Gentoo Linux, Solaris, UNIX Integration Integration Support for CentOS Linux, Sun Solaris, UNIX Corpus Christi Kingsville
IT Specialist for New York, NY New York Small Business IT Consultants
Implementation for Microsoft and Apple Help Desk Upgrading in Cumberland County North Carolina
Information systems Security Outsourcing for CISSP Firewall Security Consultant Birmingham Alabama
Management for Portland Oregon Information Technology Consulting Companies for Portland, OR
Microsoft Desktop Computer Network Specialists in California Cisco CCIE Small Business IT Consultant
Microsoft Dynamics GP Consulting Services Independent Support Services for Microsoft Financial Software
Microsoft Exchange Outsourced IT Management Services Award Winning Urgent Network Migration Firm in San Rafael Marin County
Microsoft GP/Great Plains Network Consultants Technology Consulting Services
Microsoft LCS Server 2007 Engineer Microsoft LCS Server Instant Messaging Remote Consulting
Microsoft MCITP Remote Engineer Job Openings Adams County Colorado Cisco CCIE R&S Consultant Full-Time Jobs
Microsoft MCP Consultant Job Microsoft Remote Engineer Freelancing Jobs Lubbock County Texas
Microsoft Mac and Linux Desktop Information Technology Outsourcing Companies Maryland Network Design and Consulting
Microsoft Remote Support Freelancing Jobs Upper West Side, New York Microsoft MCP Remote Consultant Contractor Jobs
Microsoft SharePoint 2013 Remote Consulting Microsoft SharePoint Server 2010 Onsite Technical Support in Lincoln
Microsoft SharePoint Server 2013 Onsite Technical Support Microsoft SharePoint Server 2007 Network Engineer in Fort Wayne Indiana
Microsoft Windows Server 2016 System Repair Windows 2008 Server IT Technical Support Company Greensboro, Guilford County
Microsoft and Apple Mac Desktop Consultancy Firms Cisco Computer Support For Small Offices
Microsoft and Apple Mac Desktop Outsourced IT Services El Paso Network Design in Oklahoma City
Migration Help San Jose Support Specialist
Millbrae Information Technology Outsourcing San Francisco Setup
Monitoring and Reporting Consulting Online Troubleshooting for Microsoft Operations Manager
NetApp MetroCluster Synchronous Replication Consultancy NetApp Clustered Data ONTAP Engineer
Network Repair Service Microsoft Windows Server 2016 Small Business IT Outsourcing Berwyn, IL
Networking Specialist Small Business IT Outsourcing for Microsoft Windows in Orange County California
Norfolk, VA Server Setup CISSP Certified Security Norfolk, VA Computer Service Providers
Onsite Support Integration Services Consultant for Remote Computer Support
PC Desktop Information Technology Consulting Firm Raleigh, NC San Joaquin County Outsourcing IT California
Remote Network Monitoring Technology Professional Specialist
SQL Server 2000 Migration Consultant MS SQL Server Consultant
SQL Server 2012 Computer Networking Computer Consultancy Companies for SQL 2012 Los Angeles, Southern California
San Mateo, CA Small Office IT Consulting Services for Microsoft Desktop Campbell Security Consulting Company
Scottsdale, Arizona Software Security Consultant Installer for Scottsdale, Arizona
Security Forensics Services Nationwide CISSP Auditor Berwyn, IL
Security Security Tech Services Network Security Testing for CISSP Durham, NC
Service Providers Management for Miami, FL
Small Business IT Consultants for Microsoft and Apple Mac Desktop Computer Support Consultants
Software Consulting Firm Small Office IT Consulting Services for Windows Server 2019
Specialist for Windows Server 2012 R2 Windows 2008 Server System Consulting Services Seattle Washington
Stanislaus County Network Design and Configuration California CISSP Certified Security Ceres Information Technology Outsourcing Firms
System Pilot Testing Lab Consult Capacity Planning Test Lab Consultant
Technology Consultancy Firm for Microsoft and Apple Mac Desktop Spokane, WA Huntsville, AL Cisco CCIE Small Office IT Consulting Services
Technology Consulting for Fedora Linux, Sun Solaris, UNIX Ubuntu Linux, Sun Solaris, UNIX Remote Support in Phoenix Valley of the Sun
Telecommuter Job for Computer Consultant Telecommuter Job Vacaville
UNIX Support and Setup On-site Support for UNIX
Washington - Seattle, WA, Spokane, WA, Tacoma, WA Migration Consultant Seattle Washington Information Technology Integrators
Washington Small Business Computer Consulting Seattle, King County, Washington Software Consulting Services
Windows 2008 Server Troubleshooters Consultancy Services for Windows Server 2012 in Minneapolis-Saint Paul
Windows Security Consulting Firm IT Outsourcing Remote Support
Windows Server 2012 R2 Network Providers Windows Server 2019 Network Support Group