Enlarging your at-home workforce may have a major effect on network architecture, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Detroit company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide services that go from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Detroit, Michigan businesses to with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.

IP Voice Integration for Teleworkers
Extending the company PBX system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice products are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of any size to design or maintain a telecommuter IP voice service that provides the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these solutions and provide online configuration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Detroit, Michigan organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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