Detroit At Home Workers Solutions Support Services
Help Desk Solutions Consultants
Enlarging your remote workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Detroit organization to pick the right technologies and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers support services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you carry out business-critical initiatives.
Progent's consultants can assist Detroit, Michigan organizations to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, data security, data protection solutions, and centralized management.
Help Desk Call Center Support for Telecommuters
A fast, enterprise-wide changeover to a teleworker workforce, which might be driven by an epidemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services allow businesses to outsource or supplement their Call Desk with Progent's online Technical Response Center services.
- Progent's Standard Support Desk support services leverage Progent's extensive team of remote technical support specialists combined with world-class ticketing and follow-up technology to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC technical support from service requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to monitor or update the status of their active tickets, enter details, and upload screenshots and attachments. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop support charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to resolve complex problems. To find out more, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables your business to expand your existing Support Desk staff by splitting responsibilities for Support Desk services transparently between your regular IT support organization and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support solution utilizing the number one professional services automation (PSA) tool for managing help requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. For information about how Progent's Call Center Supplementation Services can help your company to deliver best-in-class technical support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Detroit, Michigan organization, phone
An index of content::
Top Rated Hyper-V 3.0 Shared Nothing Live Migration Remote Troubleshooting
Hyper-V 3.0 Virtual Network Consulting
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as secure multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut IT costs and enhance availability.
Largest IT Consultant Exchange Server 2003 Upgrade
Online Help Microsoft Exchange Upgrade
Progent's Microsoft Certified engineers can provide expert support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to plan multi-site Exchange rollouts or updates and can provide local personnel to help large companies with installations of Exchange Server 2007 in the or any region served by Progent's engineers.
SCDPM 2012 Upgrade Setup and Support
Technical Support SCDPM 2012 and Exchange DAGs
Progent's Microsoft-certified consultants can provide online or in-person support to help businesses of all sizes to plan, deploy, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Consultant Services XenServer
XenServer Virtualization Specialists
Progent's Citrix-accredited engineers can help you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current Citrix technology environment and help you to enhance consolidation, performance, protection, availability, and disaster recovery.
24 Hour At Home Employees Security Network Consulting
Computer Consulting Offsite Workers Cybersecurity
Progent can assist small and medium-size companies to configure cybersecurity defense systems and deliver mitigation expertise required for remote workers.
24-Hour 5500 Wireless Controller Outsourcing
prime infrastructure Remote Troubleshooting
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by identifying threats and analyzing network traffic according to user type and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller technology.
Top Quality Online Support Telecommuter Collaboration
Offsite Workforce Collaboration Computer Consultant
Progent can assist small and medium-size businesses to implement collaborative platforms to allow their remote workforce to engage in positive teamwork with fellow workers and clients.
Android remote access Troubleshooting
Android and SharePoint integration Setup and Support
Progent's veteran team of network consultants and subject matter experts have years of experience providing remote and onsite support for businesses of any size who need to incorporate Android phones and tablets into their information systems so that users can work together from anywhere. Progent offers the breadth of know-how to resolve technical issues that involve multiple vendors and that represent a mix of older and up-to-date technology. Progent offers budget-friendly online expertise to assist you with any aspect of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to assist you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones and tablets securely and productively.
IT Consulting Windows Server 2022 Storage Spaces Direct
Windows Server 2022 Storage Spaces Direct Professional
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Best Consultant Services Windows 11 Microsoft Deployment Toolkit
Windows 11 Management Onsite Technical Support
Progent's Windows 11 experts offer an array of services for Windows 11 such as cloud integration, mobile management, telecommuter access, data and identity security, automated provisioning, and Help Desk services.
Enterprise hybrid cloud integration Services
Integration Companies Amazon AWS hybrid cloud integration
Progent can assist your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that combine physical resources along with one or more public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Technology Professional Peppercon eRIC
Peppercon eRIC Consultant Services
Remote server management cards offer IT administrators complete control of a server without the requirement for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a fault-tolerant business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical support. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
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