Expanding your at-home workforce can have a major impact on network infrastructure, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Durham company to pick the appropriate tools and follow best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed expertise for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Durham, North Carolina businesses to succeed with any facet of building a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, data protection solutions, and unified management.

Data Protection Solutions for Remote Workers
The field of Data Protection covers saving and recovering critical data in order to prevent data loss and minimize restoration time and effort in case of storage problems resulting from equipment breakdowns, programming glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to architect and manage in hybrid environments that combine in-house data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for remote workers must address multiple kinds of user-owned endpoints. Progent offers fast remote access to experts familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Leading backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and includes fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can help your business to create, document and validate a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Durham, North Carolina company, phone 1-800-993-9400 or visit Contact Progent.