Durham Teleworkers Solutions Support Partner
Security Consulting
Enlarging your telecommuter workforce can have a major impact on IT architecture, security, and corporate workflows. Progent has 20 years of background assisting SMBs to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Durham organization to select the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Durham, North Carolina organizations to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and centralized management.
Security and Compliance for At-Home Workers
Work-from-Home employees typically use their personal devices and usually work in a poorly secured physical space. This situation multiplies their susceptibility to malware attacks and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the development of security policies based on best practices. Progent's veteran roster of data security support experts can assist your business to plan, configure and manage a compliant cybersecurity solution that protects critical IT resources in networks that include telecommuters.
Firewalls enable companies to build a network that can be safely accessed by local users and by an at-home workforce, mobile workers, suppliers, clients, and the public. Modern firewall appliances allow you to assign and control different permissions to different groups of users and to scale your IT network and modify your cybersecurity posture as your business evolves and as cyber threats grow more sophisticated. Progent supports both new and older security devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration expertise, refer to firewall integration and support expertise.
Online Endpoint Security Monitoring makes it possible to watch over the disparate computers utilized by at-home workers and either block or spot and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every secured endpoint, watching all activity and using advanced machine learning from SentinelOne to detect new attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the network to contain the threat. Because the ProSight ASM agent is self-contained, endpoint devices stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication Services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected online account and enter your password you are asked to verify who you are on a device that only you possess and that uses a separate network channel. A broad range of devices can be used for this added form of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You may designate several verification devices. For details about Duo identity authentication services, visit Duo MFA two-factor authentication services for remote workers.
Security Audits can evaluate the exposure of your information system to all types of external and internal security attacks for a network that includes teleworkers. Progent can run remote, automated security analysis scanning for rapidly and economically detecting a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security audit consulting services, which can be provided by security professionals with top certifications including CISM, ISSAP, and GIAC, can assist your business to audit your workflows and governance policies and review your WAN infrastructure to enable you to design top-level protection for your telecommuters.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home connectivity solution and your internal and perimeter networks to help you identify, prioritize, fix, and verify cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can help you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal IT infrastructure in order to determine your current security profile. Progent can also help you to harden your network security and can help you to design and deploy a unified cybersecurity strategy that streamlines management and delivers maximum protection for on-premises, cloud-based, at-home, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis services powered by on NodeZero's PEN test products, see Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper about key areas to focus on for protecting an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Durham, North Carolina organization, call
An index of content::
WatchGuard Firebox T-Series Firewall Network Security Auditor
WatchGuard Firebox Computer Security
Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
SMS Server 2003 Upgrade Technical Support
Microsoft SMS Server Support and Setup
Progent's Microsoft certified consultants provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software quickly and reliably to specified users, lower product costs and stay compliant by determining usage profiles, improve Windows security by improving your awareness of weak points and by installing critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and hardware inventory.
24 Hour Private Cloud Integration Consultants
ProSight Private Cloud Services Professional
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's servers in an environment that delivers the maximum degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization platforms that enable small companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Accounting System Development Firms
Microsoft CRM Professional
Progent's team of application experts offer advanced support, custom programming, deployment help, and webinar training for popular business applications covering vital areas including ERP and MRP, general accounting, business reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting services online, Progent can help small businesses throughout the U.S. to avoid the time and fees related to travel and on-site visits without compromising the effectiveness of technical support.
Online Troubleshooting Exchange 2019
Exchange 2019 DLP Technology Consulting
Progent can help your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Navision and Dynamics NAV Application Consulting
Coding Dynamics NAV ERP
Progent offers online and on-premises deployment, migration, application development, training for Microsoft Dynamics 365 Business Central/NAV.
Upgrade Consulting UNIX
Migration Consultant Solaris
Progent can assist you to plan and execute a smooth migration from a Solaris-based IT environment to a network based on MS Windows and capable of running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce productivity disruption by developing an effective transition plan that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing environment, migration planning and testing, Microsoft Exchange migration services, data and application migration, and processor and storage system transition and economization.
Open Now Microsoft Certified Partner Online Troubleshooting Live Communications Server
Remote Microsoft LCS Server IM Remote Support Services
MS Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, transparent integration with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP security with this simple-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.
IT Services Small Business 300 Access Point
Small Business WAP361 Computer Consultants
Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, administer, and troubleshoot Cisco Small Business Wireless Access Points.
After Hours UC560 Remote Troubleshooting
Jabber Support and Setup
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.
Microsoft Experts .NET Visual Basic Programming Firm
Microsoft Certified Expert Programming Firms Xamarin
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET applications rapidly and affordably.
Duo Multi-factor Authentication Network Consultant
Zero Trust Security Troubleshooting
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Microsoft Report Designer Contract Programmer
Power View Programming Firms
Progent can provide remote and onsite consulting to help your organization with any facet of business intelligence (BI) reporting from troubleshooting or modernizing reports to designing and implementing an advanced business intelligence solution. Progent's management reporting consultants can assist your company to support your current BI system, help you to upgrade reports and databases from an outdated reporting platform to a modern solution, and provide custom online training to meet your specific requirements. Progent's management reporting and analytics professionals offer experience in the leading business analytics reporting platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Hornetsecurity Altaro VM Backup Deduplication Integration Support
Outsourcing Hornetsecurity Altaro VM Backup Deduplication
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Protect Security Penetration Testing
PEN Testing Technology Consulting Services
Stealth penetration checking is an important part of any overall IT system security plan. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history monitoring are correctly configured and consistently observed. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware.
Consultant Services ransomware rebuild
ransomware removal and data restore Consultants
Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
CCDP Expert Certified Meraki WiFi Management Troubleshooting
24/7 Meraki Access Point Management Support and Setup
Progent's Cisco Meraki wireless access point experts offer online and onsite support to help businesses of all sizes to plan, install, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their mobility or device.
Excel 2016 Desktop Consulting
Programming Firm Microsoft 365 Excel Power Query
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of remote services to help you to plan, program, test, deploy, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients looking for a fast fix to a specific issue associated with Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business application software built on Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individual users or teams.
Symantec Raptor Cybersecurity Contractors
Symantec Raptor Auditor
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also enable you to create and implement a complete security strategy that can include firewall and VPN devices and software, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your single resource for continuing technical support, administration, education, and security expertise.
ProSight client credential management Services
password management Specialist
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Technology Consulting Apple OS X Tiger
Biggest Apple OS X Tiger Integration
Progent's consultants offer macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business networks built exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your company's objectives.
24-Hour SQL Server 2014 Capacity Planning Technical Support Services
IT Consultant Microsoft SQL Server 2014
SQL Server 2014 incorporates major improvements in key areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services that include planning, configuration, administration, troubleshooting, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment.
Online Support Windows Cluster Server 2008
24-7 Specialist Clustering Windows Server 2008
The clustering technology incorporated into the high-end versions of MS Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and maintenance of clusters that provide improved levels of system availability, security, performance, and flexibility. New or improved features include automated cluster Validation, revamped configuration and installation, unified cluster administration, redesigned cluster infrastructure for maximum availability, better security and quorum structure, elimination of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the advantages of failover clusters, design and implement a deployment, train your IT staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a disaster recovery plan.
ransomware protection and recovery Consultancy
ransomware vulnerability assessment Specialist
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's ability either to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your business requirements.
VPN Configuration
Remote Access Remote Consulting
Cisco's security and offsite access technology for small to medium sized businesses offer a complete array of manageable protection products to let you safeguard your entire information system. Cisco's VPN product family includes routers, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate goals.
Urgent Specialist Activesync
Windows Mobile Computer Engineer
Progent's professionals offer experience in multiple disciplines related to mobile networking such as system infrastructure, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's certified professionals can save your organization time and expense by applying their wireless experience to help you choose and configure wireless connectivity technologies that make sense for your business. Progent can also tune your network architecture so that mobile appliances work better.
Dynamics GP Outsourcing
Dynamics GP Great Plains Software Remote Troubleshooting
important characteristics of Microsoft Dynamics GP accounting include a modular structure that allows you to buy only the functionality you need, a standardized architecture built on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the capability to process information from virtually any database or workstation application into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a productive business management solution.
Largest Call Center Services Network Consultants
Computer Support Help Desk Outsourcing Computer Engineer
Progent's Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Top Ranked Server Management Consultant Services
Server Management Remote Consulting
By using virtual server technology, companies are able to operate multiple virtual machines on one physical server. Virtualization technology enables companies to enjoy all the benefits of server segmentation, but without the expense associated with purchasing additional server equipment. Virtualization is also the critical technology for private clouds, which offer important benefits such as reducing the costs of capital equipment, facilities, and management while improving data security, system reliability, and recoverability. Other useful server management options are network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management specialists can help you with all aspects of server consolidation and management to allow your company to cut expenses and save time.
Microsoft Azure hybrid cloud integration Professional
CISSP Certified Security Microsoft Azure hybrid cloud solutions Services
Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that seamlessly combine local IT assets along with one or more public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Exchange Server 2010 Migration Consult
Urgent Exchange 2010 Migration Engineers
Progent can provide expert help for every step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site analysis, project design and documentation, specification of new software and equipment required, suggested sourcing, system testing at customer location or at Progent's testing facility, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old servers, and webinar training for client's IT group and end users.
Professional Lync Server 2013 Persistent Chat
Lync Server 2013 IM Specialist
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to assist you to manage and troubleshoot your existing Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to design and execute a smooth Skype for Business migration.
Support Desk Management Services Online Troubleshooting
Computer Support Help Desk Services Support and Help
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Exchange 2010 Upgrade Specialist
Exchange 2010 Migration Specialist
Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software licenses and hardware needed, recommended sourcing, system verification at client site or at Progent's testing facility, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and webinar training for customer's support staff and end users.
Engineers Linux RedHat Phone-based
Linux RedHat Remote Engineers
Progent offers nationwide online technical support and troubleshooting services for businesses that run environments based on variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum return for your IT budget by preserving client productivity and limiting the hours billed for network analysis and repair. Sophisticated remote access technology and experienced service specialists and engineers combine to enable Progent to handle most network issues without wasting time and money by traveling to your location. In most of cases your network problems can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help with the most challenging network issues.
Consultancy LockBit ransomware recovery
Engineer ransomware rebuild
Progent's proven ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.
Technology Professional NetDocs
24 Hour NetDocs SetBuilder Consultant Services
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for law practices. Progent can provide online guidance from NetDocuments consultants to assist your law firm to plan, deploy, manage, optimize, or debug a document management system environment based on NetDocs.
Exchange 2019 DAG Services
Exchange 2019 Edge Transport Server Consulting
Progent can assist you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Windows Server 2008 Hyper-VI Network Consultants
24-7 Windows 2008 R2 Support Outsourcing
Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, scalability, and versatility that improve output of local, branch office, and mobile users. Progent's network experts can deliver cost-effective online consulting, technical support, and training services to help you to plan, implement, and maintain Windows Server 2008 R2 to add significant strategic value to your network.
Dynamics GP System Migration Professional
Consultant Dynamics GP Migration
Progent's consultants have supported Dynamics GP and Great Plains software for more than two decades and Progent has provided system integration, customization, education, and debugging since the product's original release. Progent can provide high-level expertise for updating out of date Dynamics GP ERP systems. Progent can help your business to plan, pilot, and implement an efficient migration from a a legacy release of GP to the latest edition of Dynamics GP.
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