Besides offering fast access to top-tier network professionals and subject matter experts (SMEs) to assist El Paso, Texas companies to resolve specific technical issues or longer-term initiatives, Progent can provide temporary staffing to deal with more generalized assistance like desktop help, network administration, and Help Desk response. Temporary staffing makes it possible for organizations to respond to anticipated or unexpected peaks in demand for IT personnel, which may result from scenarios such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also cover voids caused by the loss of in-house staff members because of vacations, health issues, resignation, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services give businesses the flexibility to react to surges in requirements for network personnel without dealing with the costs and hassle that come with reviewing and hiring appropriate IT help and without the risk of increasing your in-house staff size.

Key aspects of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned IT pros
  • Easy initiation, termination, and resumption of services
  • Transparent extension of your full-time IT team
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close working relationship with a top-level, full-service source for network expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk program is a specialized flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk support seamlessly between their in-house IT personnel and Progent's nationwide pool of IT support specialists. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a joint support solution powered by the industry's leading group PSA tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT expertise for organizations across the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for El Paso, Texas Businesses
Progent's veteran team of certified consultants and technical experts offers El Paso, Texas businesses a broad array of online technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service firms include:

Contact Progent for Temporary IT Staffing for El Paso, Texas Companies
To learn more about Progent's temporary supplemental staffing services for El Paso, Texas organizations, call 800-993-9400 or visit Contact Progent.