Enlarging your telecommuter workforce may have a major effect on network architecture, security, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your El Paso organization to pick the right technologies and follow best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent offers support services ranging from on demand guidance for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist El Paso, Texas businesses to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.

Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's popular Office suites, offering a powerful environment of applications that deliver a cohesive user interface for exchanging information across multiple sites and on a broad selection of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their first releases and can assist businesses to configure these flagship collaboration products to maximize the effectiveness of your remote workforce.

SharePoint Server Deployment Experts for Remote WorkersSharePoint utilizes web entities to facilitate collaboration and information delivery by providing policy-based access to content, business processes, and utilities for looking through company-wide information silos. SharePoint enables you to build secure web portals that allows remote workers to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. For information about Progent's SharePoint expertise, see SharePoint integration and application development consulting.

Exchange Configuration Experts for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, visit planning and configuration expertise for Exchange Server.

Microsoft Onedrive Configuration Experts for Remote WorkersOneDrive is Microsoftís shared cloud-based storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and co-workers can share them securely via a web browser. Included with Microsoft 365, OneDrive enables at-home employees to co-author documents. Revisions made offline are synced when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, visit Microsoft Onedrive integration experts.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your El Paso, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Windows 2019 IT Services

    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.

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    Progent's Microsoft and Cisco certified Consultants provide three service programs to help medium-size and large businesses create an efficient and successful in-house Network Support Helpdesk. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help businesses analyze the various high-quality Help Desk software packages on the market and decide which packages might be too costly, lack critical capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk team for occasional projects or to substitute for vacationing or indisposed workers.

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    Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller products. Progent can provide expertise for physical and software-only Wi-Fi controllers and can help you to decide which type is appropriare for your wireless solution. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller support.

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    Windows Active Directory Integration Support

    Windows Enterprise Directory demands significant field experience to integrate optimally across a large corporation. Progentís Microsoft Certified engineers are skilled in planning, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy software configuration objects in online AD environments, and repair of failed installations of Active Directory and Active Directory-associated programs.

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    Nagios and MRTG are powerful, Open Source monitoring utilities that run under Linux and can be used to analyze UNIX networks, Microsoft Windows systems, or multi-platform situations in which the Linux OS and Microsoft Windows run side by side. Nagios lets network support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's network monitoring experts can assist you to use both these programs to streamline and repair your system.

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with hands-on background and broad knowledge in designing and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT environments based on the SBS suite of servers and applications.

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    If your business computer system combines Linux technology platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your operating systems to run side by side for simple management, transparent information exchange, high reliability, superior throughput, and tight security. Progent's UNIX/Linux and Windows integration assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk support.

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    CRISC Certified Risk and Information Systems Control Manager Consultant

    Progent can provide the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.

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    Microsoft Exchange Upgrade Support Outsourcing

    Progent's certified engineers offer computer help and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.

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    Full Service Outsourcing Consultancy

    Progent is organized deliver comprehensive online support for all major technical areas associated with small business IT networks and allows you to outsource an array of vital, as-needed support services including a temporary CIO to offer advanced IT design and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for critical projects like site moves oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and robust infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair mission-critical applications.

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    24x7 Technology Consulting Services Exchange 2000 Server

    Progent is one of the most qualified network consulting firms for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Exchange 2000 for typical scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.

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    Wireless Technical Consultant

    Progentís Wireless Consulting Services offer a fast, affordable option for companies of all sizes to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it.

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  • MetroCluster Switch Integration Professional
    Open Now Engineers NetApp MetroCluster Disaster Recovery

    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent's team of veteran network consultants can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to show compliance with industry standards and government requirements.

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    ProSight DPS Cloud Backup Services Online Technical Support

    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical data.


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