Expanding your remote workforce may have a significant effect on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your El Paso organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services that go from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help El Paso, Texas companies to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to manage your current voice/video conferencing ecosystem and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. For details about Progent's consulting services for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your El Paso, Texas company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Microsoft Project Server 2013 Remote Support
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    Progent's Microsoft engineers offer advanced support in deploying, operating and debugging any edition of Microsoft Project Server and can deliver a wide range of affordable online support services following proven best practices to assist organizations of any size to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system planning, installation and upgrades, strategies for safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training.

  • System Center Management Packs Engineer Microsoft System Center OpsMgr 2012 R2 Remote Support
  • Technical Consultant Shared Helpdesk Support Outsourcing Co-managed Help Desk

  • Professionals Mac and Outlook Web App
    Entourage and Exchange Support Services

    Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.

  • Technical Support WatchGuard Firebox M5600 Firewall WatchGuard Fireware Computer Security Specialist
  • Technology Professional password management system IT documentation management Consultant
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  • Microsoft Exchange Server 2019 Onsite Technical Support
    24/7 Exchange Server 2003 Specialists

    Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email systems for businesses in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers security, fault tolerance, easy connectivity for off-site and wireless users, efficient administrative tools, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to Exchange 2016 Server or MS Exchange 2013.

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  • Top Ranked Solaris Technology Professional Solaris Technical Consultant
  • Top Rated Exchange Online Archiving IT Consultants 24/7/365 Office 365 and Android Online Support
  • Top Rated ProSight Ransomware Rollback Online Help Signature-matching Virus Protection Professionals
  • Urgent Catalyst 802.11ax AP Migration Technical Support Cisco Expert Online Consulting Catalyst 9130AX Access Point

  • Specialist NetApp MetroCluster and FlexPod
    Consultants NetApp MetroCluster Troubleshooting

    NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) away from one another. Progent's team of seasoned network experts can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing help with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your DR solution to prove compliance with industry standards and government requirements.

  • Urgent Engineers application Testing Lab Disaster Recovery Test Lab Consultant
  • Urgent SQL Server 2012 Monitoring Onsite Technical Support Microsoft Certified SQL Server 2012 Monitoring Information Technology Consulting
  • El Paso Work at Home Employees Video Conferencing Solutions Expertise
  • Urgent VoIP Technology Consulting Office Communications Server Release 2 Online Consulting
  • VMware Site Recovery Manager Migration Consulting VMware VCDX Specialist
  • Veritas Consulting Services Law, Investigation and Ethics Security Auditing
  • Virtual Server Engineer Support Services Mission Critical IT Applications

  • Microsoft Skype for Business 2019 Technical Support
    Microsoft Engineer Skype for Business high availability

    Progent's Microsoft-certified consultants can provide online and onsite expertise for companies of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified information security experts can help you create and validate a security environment for your Skype for Business solution that meets regulatory standards.

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  • Wi-Fi RF Coverage Maps Information Technology Consulting Computer Engineer Wi-Fi 6 Wireless Site Survey
  • Windows 2000 Online Support Services Windows Server 2000 Migration
  • Windows 7 Integration Remote Troubleshooting Microsoft Windows 7 Migration Computer Consultants
  • Windows 8.1 Technology Professional Microsoft Windows 8.1 Services
  • Windows Knowledge Transfer Training Server

  • CIO Consulting Services
    CIO Online Help

    Progent can provide small businesses with an information management professional who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate IT products to improve business operations so they align more closely with your corporate goals. Your business can create and install a well conceived IT strategy without absorbing the expense of a full-time senior IT executive.

  • Windows Server 2019 Kubernetes Containers Computer Consulting Windows Server 2019 Hybrid Solutions Technology Consulting
  • Windows Server 2019 Live Migration Online Support Services Expert Microsoft Certified Windows Server 2019 LEDBAT Computer Consulting
  • Windows Server Essentials and Office 365 Consulting Services Windows Server Essentials Dashboard Technical Support Services

  • Microsoft Expert Online Technical Support Forefront Threat Management Gateway 2010
    Forefront TMG Firewall Technical Consultant

    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can help you to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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  • Zero Downtime Branch office Connections Technology Professional Emergency Automatic Failover Services

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