Progent's Ransomware Defense and Recovery Services
Ransomware Defense and Recovery ConsultantsRansomware can seriously harm and sometimes destroy a company. Progent has developed services solutions that combine leading-edge AI technology and the knowledge of seasoned data security professionals to assist businesses of all sizes in Norfolk to defend against or clean up after a crypto-ransomware attack. Progent's services include enterprise-wide vulnerability reports, 24x7 remote monitoring, ransomware protection based on machine learning, and rapid recovery led by Progent's veteran group of mitigation experts.

Progent's ransomware defense services are built to stymie ransomware assaults before they damage your business, and to return compromised networks to ongoing operation without delay. Progent's crypto-ransomware defense solutions are provided online to conserve time and minimize costs, and Progent has worked with top cyber insurance providers like Chubb to deliver vulnerability assessments, non-stop monitoring, rapid recovery, settlement negotiation, and forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to assist you to take the urgent first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineer can help businesses to locate and quarantine breached devices and guard undamaged resources from being penetrated. If your Norfolk system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Preparedness Audit: Remote Evaluation
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability either to defend against ransomware or recover quickly following an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), Phobos, LockBit or Egregor. Progent will consult with you directly to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient security and backup system that reduces your vulnerability to a ransomware attack and meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based threat analysis tools to guard physical and virtual endpoints against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the entire threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

Ransomware Cleanup Services: Progent's Ransomware Response Team
Progent's ransomware recovery experts can assist your business to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim. To learn more, see Progent's ransomware removal and operational continuity experts.

Ransomware Settlement Negotiation Expertise: Negotiation with Ransomware Hackers
Progent's veteran ransomware settlement consultants can assist your business to reach a settlement agreement with threat actors (TAs) following an assault by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim. For details, see Progent's ransomware settlement expertise.

Ransomware Forensics: Post-attack Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics experts can save the evidence of a ransomware assault and carry out a comprehensive forensics investigation without disrupting activity required for business resumption and data recovery. To learn more, refer to Progent's ransomware forensics analysis and reporting.

Qualifying for Ransomware Cybersecurity Insurance Assessments
Providers of cyber insurance have significantly increased the intensity of cybersecurity evaluations before creating or renewing policies. Insurance providers are also investigating whether the response clients give on assessment questionnaires match with the customer's network before issuing payments. Areas of concern include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, both on premises or cloud based
  • Immutable backup with copies kept off premises
  • Comprehensive testing of backups including documentation describing what must be restored and in what order in the event of an emergency
  • Deployment on all servers and endpoints of a modern Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) platform like SentinelOne
  • Keeping current with software updates and patches
  • Implementation of privileged account management (PAM) software like CyberArk or BeyondTrust
Progent can assist you to qualify to start or renew cyber insurance by delivering services such as:

Ransomware Cleanup Case Study: An Example of Progent's Ransomware Response Experts in Action
Progent's ransomware recovery team deploys state-of-the-art project management tools to orchestrate the complicated recovery process. Progent knows the urgency of acting quickly and in unison with a customer's management and IT team members to prioritize tasks and to put key services back on line as fast as humanly possible. To see a case study of Progent's ransomware recovery team at work, see Progent's ransomware removal and business restoration consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
To read or download a datasheet about Progent's ransomware endpoint protection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Solutions in Norfolk
For more details about Progent's ransomware defense and recovery expertise for Norfolk, call Progent at 800-462-8800 or go to Contact Progent.

An index of content::

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    Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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    Progent's Microsoft certified experts offer three service programs to help medium-size and large organizations create an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses analyze the numerous top level Help Desk software packages available and determine which products may be excessively costly, lack key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who need to augment their internal Help Desk staff for special tasks or to substitute for absent or indisposed personnel.

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    Progent offers national remote technical support and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows products. Online network consulting offers maximum leverage for your IT budget by extending client productivity and shortening the time charged for network analysis and repair. Advanced remote support tools and skilled service specialists and consultants allow Progent to handle most network issues without squandering time and money by going to your location. In most of situations your network problems can be remediated over the phone or through a combination of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to help you with the toughest network issues.

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    Progent offers IT services for medium size companies with 100 to 250 system users. The medium size company or office has traditionally been an underserved part of the market for network support expertise. The overhead and service delivery models of major third-party support organizations make them too costly for the typical mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information system whose complexity and sophistication are often similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT support costs of a small-medium business while providing the small company with big-company support from certified, world-class consultants with background in a broad range of small business network solutions. If your mid-sized organization or small business is looking for the quality of network help appropriate by a medium size office without paying enterprise prices, you need Progent.

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    Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.

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    Progent provides Windows 2003 Cluster Server support to help your company implement non-stop server clusters designed to deliver 24x7 uptime. Windows cluster servers for fault-tolerant systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By helping you create fault-tolerant clustered server environments powered by Microsoft Windows Server 2003 Cluster, Progent's Certified Windows experts make sure that your zero-downtime clustered servers are set up to optimize the competitive advantage of your IT system.

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    Progent's certified ISA Server consultants have extensive experience developing Microsoft-based security designs for information systems with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business plan and deploy an installation of ISA Server 2004 that supports your information protection requirements without limiting your network.

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    Remote server management cards offer network administrators complete control of a server without the need for an on-site visit. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

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    Progent's Cisco-Certified technology consultants offer professional PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and secure access services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent's network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware.

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    Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.

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    System Center Configuration Manager automates application and device deployment at scale, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, installing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis technology from SentinelOne to guard endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the entire threat progression including filtering, detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.

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    Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided integration, software development, education, and debugging services since the product's original release. Progent can provide advanced expertise for updating legacy Dynamics GP deployments. Progent can help your business to plan, test, and implement an efficient upgrade from a an outdated version of GP to the current release of Microsoft Dynamics GP.

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