Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a breach and are least able to organize a rapid and forceful response. The more lateral progress ransomware is able to make within a target's system, the longer it will require to restore core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can help organizations in the Adelaide metro area to locate and quarantine breached devices and guard undamaged assets from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Adelaide
Current variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement fee for the decryptors needed to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and hackers require an extra ransom for not publishing this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big issue according to the nature of the stolen information.
The restoration work after a ransomware incursion has several crucial phases, the majority of which can proceed in parallel if the recovery team has enough members with the necessary experience.
- Quarantine: This time-critical initial response requires blocking the lateral spread of ransomware across your IT system. The longer a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine processes include isolating infected endpoint devices from the network to restrict the contagion, documenting the IT system, and securing entry points.
- Operational continuity: This covers bringing back the IT system to a basic useful degree of capability with the shortest possible delay. This process is usually the top priority for the victims of the ransomware assault, who often see it as an existential issue for their company. This project also demands the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and safe remote access. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complicated restoration effort. Progent understands the urgency of working rapidly, continuously, and in concert with a customer's management and network support group to prioritize tasks and to put essential services back online as quickly as feasible.
- Data recovery: The effort necessary to recover data damaged by a ransomware attack varies according to the state of the systems, the number of files that are affected, and what recovery techniques are needed. Ransomware attacks can destroy critical databases which, if not carefully shut down, may need to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Some detective work could be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and notebooks that were off line during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
- Deploying advanced antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the same anti-virus tools deployed by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By providing in-line malware blocking, identification, containment, restoration and analysis in a single integrated platform, Progent's ASM lowers total cost of ownership, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the victim and the cyber insurance provider, if any. Activities include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; receiving, learning, and operating the decryption tool; debugging decryption problems; creating a pristine environment; remapping and reconnecting drives to reflect exactly their pre-attack state; and recovering computers and software services.
- Forensic analysis: This activity involves discovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of how a ransomware assault travelled through the network assists you to evaluate the damage and highlights vulnerabilities in rules or processes that should be corrected to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Because forensics can take time, it is critical that other key activities such as operational resumption are performed in parallel. Progent has an extensive roster of information technology and cybersecurity experts with the knowledge and experience needed to perform the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the United States for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This breadth of skills allows Progent to identify and integrate the undamaged parts of your network following a ransomware attack and reconstruct them rapidly into a viable network. Progent has worked with leading insurance carriers including Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting in Adelaide
For ransomware cleanup expertise in the Adelaide metro area, call Progent at 800-462-8800 or visit Contact Progent.