Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a break-in and are less able to mount a quick and forceful defense. The more lateral movement ransomware can manage within a victim's network, the longer it takes to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Aurora metro area to locate and isolate infected devices and protect undamaged assets from being penetrated.
If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Aurora
Current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any available system restores. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and basically knocks the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a ransom payment in exchange for the decryption tools needed to recover scrambled files. Ransomware attacks also try to exfiltrate information and TAs require an extra ransom for not posting this information on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.
The restoration work subsequent to ransomware attack involves a number of crucial phases, most of which can be performed in parallel if the recovery workgroup has enough people with the required experience.
- Quarantine: This urgent initial response requires blocking the sideways spread of ransomware within your network. The more time a ransomware assault is permitted to run unrestricted, the longer and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include cutting off infected endpoint devices from the network to block the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers restoring the network to a minimal acceptable level of functionality with the shortest possible delay. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and protected endpoint access. Progent's recovery experts use advanced workgroup platforms to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a client's management and IT staff to prioritize activity and to get essential services back online as quickly as possible.
- Data recovery: The effort necessary to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which restore techniques are needed. Ransomware assaults can take down critical databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work may be required to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and notebooks that were off line during the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators.
- Implementing modern AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the identical anti-virus tools implemented by many of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, detection, containment, restoration and forensics in one integrated platform, ProSight Active Security Monitoring reduces TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if there is one. Services include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor tool; troubleshooting failed files; creating a clean environment; mapping and connecting drives to match exactly their pre-attack condition; and recovering physical and virtual devices and services.
- Forensics: This activity is aimed at discovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of how a ransomware attack progressed through the network helps your IT staff to assess the impact and brings to light weaknesses in security policies or processes that need to be rectified to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations. Forensics is typically assigned a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is essential that other important activities such as business resumption are performed concurrently. Progent maintains a large team of IT and security professionals with the skills required to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial and ERP software. This broad array of expertise allows Progent to identify and integrate the surviving pieces of your information system following a ransomware attack and rebuild them rapidly into a viable network. Progent has collaborated with leading cyber insurance providers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Expertise in Aurora
For ransomware cleanup expertise in the Aurora metro area, phone Progent at 800-462-8800 or visit Contact Progent.