Enlarging your at-home workforce may have a major effect on network architecture, security, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Eugene company to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent offers support services ranging from as-needed guidance for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Eugene, Oregon businesses to with any facet of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be especially complex if you must accommodate a mix of personal equipment like PCs and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware releases. Progent's experience delivering remote support for both legacy as well as current technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and offers fast access to expertise for implement necessary updates. Support services offered by Progent to assist your company to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated remote employees to use IT assets located at your company data center or in the cloud. Progent can assist you to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a broad range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and use a remote computer's desktop. This technology provides network managers significant control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide expert online consulting for setting up home routers from a range of vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and visitors, are commonly utilized by at-home employees to access their router for work. This can cause performance and cybersecurity problems. Progent can help you to mitigate these issues by delivering expertise like Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi AP integration help.
  • Internet access solutions affect the performance and availability of connections between at-home workers and the corporate network. Vital processes might require redundant Internet connections in the event the normal connection breaks. Progent can provide guidance for identifying ISPs, selecting appropriate service bundles, and configuring redundant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Eugene, Oregon business, call 1-800-993-9400 or refer to Contact Progent.