Additional Topics of Interest
QoS Test Lab Technology Professional
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble effective test environments, the lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.
Remote Support Services for Microsoft Exchange 2003
Progent's certified engineers offer computer help and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting expertise for Exchange Server include planning, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Troubleshooting for Comprehensive Event Management
Remote continuous monitoring, automated alarms, and actionable reports are crucial to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a level of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical services designed to assist your company to identify and fix a most network issues before they can disrupt your business.
Progent offers clients the services of engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to be sure that their IT support professionals have formal testing as well as broad real-world backgrounds so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor assistance than is offered to uncertified service providers, allowing Progent to deliver clients a higher level of computer service. In other cases, major credentials such as CISSP or ISSEP for network security can help corporate clients to show compliance with regulatory requirements by engaging the services of recognized industry experts.
Aironet Outdoor Wi-Fi Access Point Online Troubleshooting
Progent's Cisco-certified wireless networking consultants can assist businesses of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, capacity, scale, security and ease of management required for seamless access between wireless and wired networks. Progent can provide efficient online and on-premises consulting services for legacy and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
CCIE Expert Certified Consulting Services for Meraki Outdoor Wi-Fi Access Point
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and onsite support to assist organizations of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Help and Support for Postini
E-Mail Guard is Progent's affordable antispam and antivirus solution that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other types of email-borne attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based antispam and anti-virus services that ward off email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server platform, hardware technology, or geographic location.
Microsoft Configuration Manager Server Consulting
Progent's network consultants can assist your company to automate desktop PC software update deployment by delivering expertise with management tools such as Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
White Papers for Small Business IT Outsourcing
Progentís IT outsourcing services offer budget-friendly network support for mid-size companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or building an on-line business application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network service expenses to increase in a more moderate and controlled fashion than is possible by amassing a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system foundation for your critical Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Server Virtualization IT Consulting
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more leveraged use of servers, streamlined operations, increased network uptime, and easier management. Common usage scenarios for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from on-line systems.
Onsite and Remote Support for Desktop
Progent offers a wide range of affordable support services to help you to install, integrate, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or remote help for individual computers or notebooks or work with you to plan and carry out a company-wide migration to new or revised operating system software and applications. Progent can also provide consultants and technical workers to assist you to prepare for and complete a site move or merger designed to produce minimal interruption to your productivity.