Additional Topics of Interest
Microsoft Exchange 2003 Upgrade Integration Support
Progent's Microsoft-certified professionals provide computer help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
Outsourcing for Online Help Desk
The Help Desk support model adopted by Progent gives small and midsize businesses an efficient option to reliance on independent service individuals by offering broad expertise accessible to numerous engineering teams, optional round-the-clock availability of urgent help, escalation capability to world-class experts for solving the most complex issues, service consistency and dependability, quick follow-up enforced by veteran IT service managers, a choice of easy-to-use techniques for initiating service tasks, and excellent process visibility made possible by ticket updates and available through a web portal.
Technical Support for Microsoft Exchange 2000 Upgrade
Years of experience with Microsoft's email products makes Progent one of the most qualified computer support companies in California for integrating email systems powered by Microsoft Exchange Server 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange Server under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server management.
Hybrid cloud integration Consulting Services
Progent offers advanced online consulting services to help businesses connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Windows Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent has little competition. Mid-size businesses who utilize familiar freelance consultants or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Small Office Technical Consultant
If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you cost-effective and reliable access to high-quality network expertise. By delivering network support help when you require it, providing advanced knowledge for key applications, offering unique services such as 24x7 server monitoring, and billing only for services you receive, Progent offers you an affordable way for optimizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to create and support a robust and secure IT system and to have fast access to the experienced support ordinarily available only to businesses who can afford a sizeable internal IT organization.
Flex 7500 2500 Wireless Controller Network Consultants
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Remote Server Management Consulting Services
Remote management cards offer IT administrators full control of a server without the need for an on-site visit. Through these management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a high-availability business network that includes remote server management cards and Progent can use these remote management cards to provide efficient off-site technical assistance. Progent has experience with a variety of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Exchange 2013 Management Troubleshooting
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key areas including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
SCVMM 2012 Virtual Switch Support Outsourcing
Progent can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to upgrade from an older edition of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you get the highest possible business value.