Additional Topics of Interest
VoIP Phone System Remote Consulting
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Support and Integration for Microsoft Help Desk
Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large organizations create a cost-effective and successful internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages available and determine which products might be excessively expensive, lack critical functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.
Technical Support for Altaro VM Backup Restore
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective backup to Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
Windows and Solaris Online Technical Support
If your company runs a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole organization in a broad range of security topics such as security administration practices, security architecture and strategies, connection management systems and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISA and CISSP stipulate the basic skills and international standards of performance that network security professionals are expected to master. These certification give IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have the experience and theory to deliver effective security management and engineering services.
Sun Solaris Remote Technology Providers
Progent offers national online technical support and consulting services for companies who run Sun Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum leverage for your IT budget by extending user efficiency and limiting the hours billed for computer repair services. Sophisticated online support tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security specialists to help you with the most difficult system issues.
SQL Server 2014 Virtual Machines IT Services
SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises consulting services that include planning, configuration, management, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
ProSight DPS Hybrid Cloud Backup Services Information Technology Consulting
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of critical data, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information.
Branch Routers Technical Consultant
Cisco has designed a full product line of routers that includes routers built to provide the security, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Exchange 2007 Consulting
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.
Consulting for OS X
Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For business environments based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, secure, fast and able to achieve your organization's objectives.