Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), Which is included with Windows Server and Windows desktop, is a sophisticated server role for web site hosting and application development. The new versions provide enhanced security, reliability, scalability, and troubleshooting while delivering significant enhancements in automated and remote management. A variety of popular extensions to Internet Information Services have been built into newer releases including the Request Filter Module (previously known as URL Scan), which is able to prevent dangerous HTTP requests from being executed by hosted web software. Progent's Internet Information Services (IIS) experts can help you to deploy IIS as well as the latest extensions to IIS Manager like the GUI for controlling FastCGI programs.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified IP Voice specialists offer Cisco UC540 consulting support to assist you to maintain your legacy UC500 VoIP system or plan and implement a smooth upgrade to a current IP telephony and voicemail system.

Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's certified Cisco wireless controller consultants can help you to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller products. Progent offers support for both hardware-based and software-based wireless controllers and can assist you to decide which version makes sense for your wireless solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller support.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The CISA accreditation is a recognized qualification that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo a comprehensive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-certified network security audit professional trained to assist businesses in the areas of IS audit process, information technology administration, network assets and architecture ROI, information technology service delivery, safeguarding of information assets, and disaster recovery preparedness.

Can Progent provide help with Microsoft Access software development?
Progent's Office Access consultants can provide economical online support for all releases of Microsoft Access including desktop and browser-based versions and offers expert assistance for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers custom online training for Office Access development and database administration.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 Server enhances the performance and simplifies the deployment of DAGs, which provide an automatic failover cluster for maximum uptime. Database Availability Groups in Microsoft Exchange 2016 lower failover times by as much as 33% compared to Exchange Server 2013. Additional enhancements include setup defaults that follow industry best practices for fault tolerance. Progent's certified Exchange consultants offer Database Availability Group expertise to assist your business to create, implement and maintain a DAG solution the provides world-class security for your Exchange mailboxes.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Learn more about Progent's entire ProSight line of affordable outsourced network management services for small and medium-size organizations.

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's ability to stop or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist you to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Does Progent offer desktop support services?
Progent offers a wide array of affordable services to assist your business to install, integrate, troubleshoot, and administer desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 10 migration assistance, Windows 8.1 expertise, Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.

How can we outsource our network management to Progent?
Progent provides a selection of budget-friendly, flat-rate services intended to allow small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by some of the industry's leading corporations. The ProSight portfolio of network monitoring and management services covers all critical areas of modern networking including email protection, threat defense based on machine leaning, update management, automated backup/recovery, infrastructure management, virtual machine hosting, and IT asset documentation management. To read Progent's white paper about the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Where can I review testimonials from Progent's customers?
Progent has provided online or on-premises technical support help to businesses in every state in the United States. Many of these customers have expressed their high regard for Progent via testimonials to the high quality of Progent's service staff. Check out Progent's client testimonials to learn what people say concerning the quality of Progent's consulting services.

More Questions and Answers

If your small business is in the East Bay Oakland/Berkeley area area and you are in need of technical assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 510-899-7400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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