Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Can Progent help us move our data center to a colocation facility?
There are hundreds of world-class colocation centers in the San Francisco Bay Area and major metropolitan areas across the United States, and Progent's colocation consulting professionals can enhance your network's fault tolerance and performance by helping you select a colo site that meets the specific requirements of your business such as geographic proximity, size, communications, budget, and extra additional features and services. Progentís colocation center IT services are designed for companies with equipment located at colo hosting sites and in need of timely on-site service at the co-location facility as well as remote help from Microsoft and Cisco certified experts. Progent offers a selection of colocation center consulting services such as system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, design and deployment of non-stop configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server clustering configurations.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server (SBS) family is discontinued, this software bundle is still popular. Progent offers a range of Microsoft SBS consulting services for all versions of the platform. Also, Progent's Windows Server Essentials consultants can help your organization to assess the possible advantages of transitioning from a locally hosted datacenter based on Small Business Server 2011 or earlier to a more cloud-centric network by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted application suite. Regardless whether your servers and applications are hosted on an on premises datacenter, in the cloud, or across a hybrid mix of both, Progent offers full-service consulting, technical support, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange Server, SharePoint Server, and Microsoft SQL Server.

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's ability either to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup system that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart from each other. Progent can provide the skills of a NetApp MetroCluster expert who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with procedures such as assigning shelf IDs, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to verify compliance with information assurance standards and regulatory requirements.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers enterprises expert help for solutions from other major Firewall manufacturers including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you create a comprehensive security strategy and select appropriate products from a variety of suppliers to support your security objectives while staying within your spending restraints.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers fast return on investment and enables improved business outcomes. Progent can help you to integrate Microsoft Office or Office 365 applications with one another and with additional core Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with different releases of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 training to individuals or teams.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, justify and implement a plan to to Windows Server 2012 R2 or later from a Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft-certified consultants can also provide affordable and effective online consulting and technical help so your company can maintain Windows Server 2012 deployments. Progent can assist you to assess the strategic value of upgrading from previous versions of Microsoft Windows Server and can adhere to best practices to ensure an efficient move to Windows Server 2012 R2 or later. In case you are considering creating a hybrid architecture that combines on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include system evaluation to make sure that your computer system satisfies required levels of security and off-site access, 24x7 system monitoring using MOM to resolve issues before they impact your productivity, optional Help Desk Services from Progent's technical experts, security assessment to help preserve your system from hackers and virus attacks, application of Service Packs and security updates for servers and software, discounts on Progentís off-site and on-site network support services, and access to Progentís staff of Microsoft-certified IT consultants and support personnel.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to help you to streamline the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help organizations maintain environments that include a combination of Juniper's OS platforms.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), previously known as CallManager, acts as the core of Cisco's collaboration platform. CUCM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating closely with applications that include Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM experts can assist with any aspect of Unified CM setup and debugging in areas such as integrating Cisco VoIP phones and video IP phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, designing Cisco UCS server failover solutions for high availability, and integration with Exchange Server and Skype for Business.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to design, configure, manage and repair a BDR system built on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consultants.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings management, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help businesses of any size with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

More Questions and Answers

If your small business is in the East Bay Oakland/Berkeley area area and you require technical assistance, IT outsourcing, or high-level expertise from a certified Progent professional, call 510-899-7400 or visit Contact Progent.

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