|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
More Questions and Answers
How can we outsource our network management to Progent?
Progent offers a family of affordable, flat-rate managed services intended to allow small and mid-size organizations to utilize the same advanced technology deployed by some of the industry's top corporations. The ProSight portfolio of network monitoring and management services addresses all key areas of information technology such as email content filtering, threat defense based on machine leaning, patch management, cloud-based backup and disaster recovery, infrastructure management, private cloud hosting, and IT asset documentation management. To download Progent's eBook about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include system evaluation to ensure that your computer system satisfies appropriate levels of security and off-site connectivity, round-the-clock network monitoring using MOM to resolve problems before they impact your business, optional Help Desk Support from Progent's IT staff, security audit to help preserve your network from hackers and viruses, application of Service Packs and security patches for servers and software, discounts on Progentís remote and in-person troubleshooting services, and the expertise of Progentís team of Microsoft-certified IT consultants and service technicians.
Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's expanding suite of productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of product bundles targeted at customers ranging from individuals and households to global enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to assist you to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative environment that optimizes the business value of your information system.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your company to migrate from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your existing SCVMM ecosystem so you get the highest possible return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to plan and execute an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new security features, high availability VMM storage fabric, and other enhancements.
Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network technology consultants can provide world-class online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus LANs to giant data centers and public clouds. Progent can assist you to implement Cisco's quickly evolving switching solutions to achieve the performance, scale, availability, virtualization, data protection and ease of management required for your business. To learn about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support. For information about Progent's consulting and support services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support services. To find out about Progent's support services for Cisco Meraki switches, visit Cisco Meraki switches consulting services.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or debug your System Center solution.
Does Progent offer stealth penetration testing services?
Stealth penetration testing is a key part of any overall IT system security strategy. Progentís security professionals can perform thorough stealth intrusion security checks without the knowledge of your company's in-house IT resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history analysis are properly configured and actively observed.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online IT support services available for both urgent as well as standard issues. For emergency issues that affect multiple workers, crucial individuals, or a mission-critical program, the TRC is set up to respond in less than an hour. For standard problems, the TRC is committed to respond within two hours. Regardless of criticality, your ticket will be created quickly and correctly, You will receive an acknowledgement from the ticketing system, and the TRC will check with you on each corrected problem to make sure you are comfortable with the outcome and willing to close out the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.
Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless IP phones usually requires that IT teams set up and optimize many components of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and network management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer online and on-premises support to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's certified Cisco wireless controller consultants can help you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller products. Progent can provide expertise for both hardware-based and software-only Wi-Fi controllers and can assist you to determine which type makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller expertise.
Can Progent help us with desktop and mobile device configuration management?
Progent can provide System Center Configuration Manager (SCCM 2012) planning and deployment, System Center 2016 Configuration Manager cloud integration, and Intune consulting to centralize and streamline the administration of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management platform or assist you to enhance your current SCCM 2012 environment to accommodate your evolving IT requirements.
Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide affordable access to an Oracle expert for Oracle database administration services or an Oracle application developer. Progent can help you to develop effective mechanisms for critical Oracle database administration activities such as performance tuning, backup/recovery strategies, and information security, or train your IT staff to use industry leading practices for streamlining various administration procedures. Progent can in addition provide the services of a PL/SQL programmer to assist you to build, test, troubleshoot, or migrate Oracle-based applications that can vary from business reports to data-driven web commerce sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The CRISC certification program was established by ISACA to verify a consultant's ability to plan, implement, and support IS controls to mitigate network risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to develop and execute a risk management strategy that follows industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
More Questions and Answers
If your small business is in Contra Costa County
and you need computer assistance, information technology outsourcing, or top-level services from a certified Progent consultant,
call 925-362-2400 or visit Contact Progent.