Onsite Service Available in Yolo County, Davis, Woodland

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services





More Questions and Answers

How can Progent help large enterprises?
Progent's consultants can assist large businesses to design, execute, and support major rollouts of core Microsoft, Cisco, and Oracle RDBMS technology by delivering services including Active Directory expertise, Microsoft Exchange Server 2016 upgrade support, Exchange Server 2013 consulting, SQL Server 2012 programming, Cisco infrastructure engineering, Oracle DBA and development services, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest enterprises to integrate crucial business network solutions based on Microsoft technology and can offer seamless branch office support for large companies with branch offices in the San Francisco Bay Area or in major cities through the United States.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and migration services for Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration consulting support.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that allows your in-house IT staff to benefit from the server monitoring services of an outside IT support group. If your business has a small internal IT group, Progent's Managed Network Monitoring outsourcing package is an affordable way to optimize system uptime, capacity and security.

Key features of Progent's Managed Network Monitoring Package include:

  • Progent performs a requirements assessment and installs Operations Manager
  • Progent sets up a remote System Center Operations Manager server to track your IT system
  • Progent provides Help Desk Call Center support, coordinated with Operations Manager
  • Progent remotely tracks, diagnoses, and/or resolves network trouble spots
  • Progent provides ongoing network management including installation of service packs and security updates
  • Network Appliances must be under manufacturer's on-site warranty service

    How can Progent help us protect ourselves against Ransomware?
    The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to help assess your company's ability either to stop or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient security and backup/recovery system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

    My business application needs 24x7 support. Can Progent help?
    Progent's low-priced after-hours remote support program offers clients 24x7 availability of online support from Progent's Technical Response Center (TRC). Support services offered beyond regular work hours include resolving issues with Microsoft servers, Microsoft Windows desktop support, assistance with MS Office programs, network and system backup and restore, and basic routing and switching support for Cisco technology.

    Can Progent help us migrate to System Center 2016 Configuration Manager?
    Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

    What are the advantages of being a Microsoft-certified Partner?
    Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and computer consultant has access to the technical and training resources necessary to deliver the best computer help available. Progent offers world-class expertise in the design, implementation and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified consultants offer Active Directory consulting, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 support, Exchange Server 2003 troubleshooting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration, Windows Server 2008 R2 migration help, plus Windows 10 planning and migration assistance, Microsoft Windows 8.1 configuration and support, Windows 7 technical support, Microsoft Office 365 support and training, and Dynamics GP (Great Plains) development.

    Why should a small business outsource IT support?
    Whether it involves planning network infrastructure, establishing or outsourcing a Help Desk, rolling out a new email system, or building an web-based business system, outsourcing your network technical services can control expenses and reduce risks, enabling IT support costs to expand in a more steady and controlled way than is possible by building up a large, comprehensive in-house IT organization.

    Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn about Progent's ProSight family of managed IT services for small businesses.

    What Microsoft financial reporting applications can Progent help customize?
    Progent's Experts Team delivers comprehensive consulting expertise in specific application areas, allowing you to develop fast, affordable and highly functional business solutions that align with the unique needs of your organization. Progent's line-of-business software developers can help your company to customize Microsoft's major eCommerce-capable applications including:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
    The open architecture of Microsoft Dynamics GP makes it possible to create specialized Great Plains programs that offer all of the core capability of proven Great Plains applications but also meet the particular requirements of your organization. With access to the Modifier with MS Visual Basic, developers are able to design with the most widely used programming environment in the software industry to adapt Microsoft Great Plains information views, add or change business logic, produce custom forms and reports, or extend interaction with Microsoft Office programs. Progent's experience with Microsoft .NET support, SQL Server 2016 integration, SQL Server 2014 support, and development background with VBasic, XML, and other developer tools allows clients to create custom mission-critical applications and eCommerce solutions that work seamlessly with Great Plains.

    Can Progent help with setting up and using Microsoft Project?
    Progent's Microsoft Project Server and Project Online experts can provide advanced support in implementing and managing all versions of Microsoft Project and can deliver a wide range of cost-effective online support services following best practices to assist organizations of any size to get all the advantages of this leading project management solution. Consulting support offered by Progent include system planning, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.

    Does Progent offer a secure data backup service for small businesses?
    ProSight Data Protection Services automatic backup provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Find out about the complete ProSight series of value-priced outsourced network management services for small and medium-size organizations



    More Questions and Answers

    If your small business is in Davis, Woodland or anywhere in Yolo County and you are in need of computer assistance, information technology outsourcing, or top-level services from a Progent consultant, call 916-609-1222 or visit Contact Progent.
















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