|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover quickly after a ransomware incident. Progent will consult with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel application experts can provide cost-effective remote development services for programs that use Office Excel or Microsoft Office 365 Excel as a front-end or back-end platform for specialized business applications. Progent can assist you to design, program, pilot, deploy, and administer custom applications; support and troubleshoot current ones; and upgrade programs built with earlier releases of Excel to current editions. Progent offers support for VBA and Microsoft Access programming and can help you to integrate Excel-based software to Microsoft SQL Server or other advanced DBMs that can accommodate real-time data. Progent can also help you to implement environments that combine Microsoft Office Excel with other Microsoft products such as Office Word, PowerPoint, Project, and SharePoint Foundation. Progent can also assist your company to upgrade to newer Excel versions, including the advanced 64-bit version, and offers affordable online webinar training in Excel that can be tailored for a single person or large groups.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing information technology projects for major businesses, Progent follows a structured technique based on predetermined milestones in order to achieve budgetary, scheduling, and technical goals while minimizing business disruption. Progent's methodology takes advantage of industry project management standards derived from the leading practices described in the
Microsoft Solutions Framework (MSF) and includes requirements identification, design and architecture proposals, pilots, required adjustments, and expert deployment. All phases are documented to provide a comprehensive description of IT services delivered and to assist in ongoing network maintenance.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server experts, database application programmers, database administrators, project management consultants, Cisco-certified network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified network security consultants can assist you to support and expand your SQL Server environment, build or update data-driven business software, assess the likely benefits of moving to SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an earlier version of SQL Server or from a different database system, set up test systems at your datacenter or at Progent's lab, plan and execute a smooth transition to SQL Server, and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout local systems and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite expertise to help organizations of any size to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can assist your company to migrate to SCOM 2016 from older versions or from other monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure based in public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud expertise.
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating appliances that need important software patches, or resolving performance problems. Learn about the complete ProSight family of value-priced network management outsourcing services for small organizations.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager (SCDPM 2016) offers small to mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key platforms like Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, deploy, manage, and repair an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management support to help you complete your SCDPM 2016 deployment on schedule and on budget.
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to plan and implement a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service. Progentís on-premises wireless survey features onsite inspection, RF and data protection assessment of your current WLAN, evaluation of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, selection of optimum placement for customer-specified WAPs including Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing the new WLAN.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of co-sourcing that permits your in-house IT staff to take advantage of the server monitoring services of an outside IT support firm. If your business has a small in-house information technology group, Progent's Managed Network Monitoring outsourcing package is an economical way to optimize network availability, performance and security.
Key components of Progent's Managed Network Monitoring Package include:
Progent does a needs assessment and configures System Center Operations Manager
Progent deploys an off-site Operations Manager server to monitor your network
Progent provides Help Desk Call Center support services, coordinated with System Center Operations Manager
Progent remotely monitors, analyzes, and/or fixes network trouble spots
Progent provides regular IT management including application of service packs and security patches
Hardware must be covered by manufacturer's on-site warranty service
How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect vital facets of IT such as manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can deliver online or onsite expertise to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
How can Progent help improve the fault tolerance of my network?
Progent's design services for high availability networking provide Microsoft and Cisco-certified network professionals who will show you how to create a fault-tolerant network that incorporates key technologies and procedures for line-of-business environments. Progentís information technology experts can assist you to configure a system infrastructure with features that include redundant Internet access, system load balancing, non-stop data centers, cloud backup and restore, fault tolerant interoffice connections, and high-reliability multi-site networks. Progent can also provide workplace recovery planning consultants to help you plan, validate, and document a recovery process based on best practices.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent can provide medium size businesses in Northern California and in major cities throughout the United States two cost-effective
outsourcing service programs based on Operations Manager:
To download a concise printable spec sheet describing Progent's Network Monitoring Packages for mid-sized organizations, click:Network Monitoring Packages.
More Questions and Answers
If your small business is in Davis, Woodland or
anywhere in Yolo County
and you are in need of computer help, IT outsourcing, or top-level services from a certified Progent consultant,
call 916-609-1222 or visit Contact Progent.