Onsite Service Available in Fremont, Newark, Milpitas

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Where can I review testimonials from Progent's customers?
Progent has provided remote or onsite IT consulting assistance to businesses in every state in the U.S. Many of these clients have expressed their high regard for Progent in the form of testimonials to the excellence of Progent's service personnel. Take a look at Progent's customer testimonials to learn what they have said about the high level of Progent's network support services.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange Server 2010 for software-driven voice messaging include speech-to-text preview for quickly searching your stored voice mail rather than playing back each message, automatic attendants to answer callers and help them to work through your voice mail menus, programmable answering procedures to forward or filter calls depending on ID or contact data, and text alerts about missed calls or messages. While Exchange 2010 remains a reliable messaging platform, improved versions of Exchange Server have replaced it. Progent's Exchange Server 2010 professionals can assist you to maintain and repair your current Exchange 2010 environment. Progent's Microsoft Exchange 2016 consultants and Exchange Online cloud integration specialists can also assist you to evaluate the strategic advantages and technical challenges of upgrading to a modern, release of Exchange.

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses fast access to an engineer with expertise in Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 Database Availability Group (DAG) configuration, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Storage Replica integration, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 failover clustering integration, and Microsoft System Center Data Protection Manager configuration in order to create an advanced high-availability messaging solution that supports local workers, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam filtering service that stops spam and email-borne attacks and features cloud-based recovery via spooling. Progent's CISA and CISM-certified network security professionals can help your enterprise to create architectures, security policies, and processes that optimize messaging protection.

How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT staff and your Progent engineering consultant so any looming issues can be addressed before they can impact your network. Learn about the entire ProSight line of low-cost outsourced network management services for small and mid-size businesses.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco network technology, but Progent has extensive experience in the design, installation, and integration of heterogeneous networks that incorporate products from various top vendors. Support services available from Progent include Mac and iPad consulting, Linux support, Sun Solaris expertise, Apple iPhone integration, Android smartphone and tablet integration, RIM BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a decade ago, and Progent has the scope of technical know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual jobs associated with your SharePoint 2013 deployment.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for restoring services quickly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM and VMware NSX consultant to assist your organization to design, deploy, test and maintain a DR solution based on VMware SRM.

What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants can provide advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and hybrid cloud solutions that provide high uptime, data security, and application mobility.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Great Plains makes it possible to design custom Great Plains applications that provide all of the basic functionality of proven Great Plains solutions but also meet the specialized needs of your business. With access to the Modifier with Microsoft Visual Basic for Applications, application programmers are able to design with the most widely used programming environment in the software industry to adapt Microsoft Great Plains information views, add or modify business logic, customize forms and reports, or expand integration with Microsoft Office software. Progent's expertise with Microsoft .NET support, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and development background with VBasic, XML, and other developer environments allows clients to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging solution that accelerates productive collaboration by offering a variety of options for retrieving calls and messages within a framework that is easy to implement and manage. Unity Connection allows you to access and manage your voice messages from your Exchange inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and greeting services for small to mid-size businesses and corporate satellite offices with as many as 500 users. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your CUE deployment continues to deliver significant competitive advantage.

Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco appliances, you may be running an old version of IOS, the control software used in virtually all Cisco router and the latest Cisco switches. Cisco frequently provides updates to IOS to fix bugs, shore up security gaps, or improve features. Unfortunately, updating Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco appliance and your network environment. As an example, there may be limitations of internal Flash storage that might cause a new software version to operate incorrectly. Progent's Cisco CCIE consultants offer a wide variety of support services associated with upgrading Cisco IOS software or any Cisco software platform such as IOS XR, CallManager or Unified Communications Manager. Progent can perform audits of your Cisco software, propose sensible updates, prepare Cisco appliances, copy software images/, configure and verify your Cisco software, optimize throughput, resolve problems, and train your network support managers how to utilize all important new capabilities.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between sites located as far as 185 miles apart from each other. Progent offers the skills of a NetApp MetroCluster consultant who can assist you to plan, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to show adherence with industry standards and government requirements.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants offer remote and onsite consulting to assist you with any facet of BI reporting from debugging or enhancing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to support your existing reporting system, help you to upgrade reports and databases from a discontinued reporting platform to a current solution, and provide as-needed remote mentoring to meet your specific requirements. Progentís management reporting consultants can provide expertise in all popular BI reporting tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

More Questions and Answers

If your small business is in Fremont or anywhere in Silicon Valley and you require computer assistance, IT outsourcing, or advanced services from a Progent professional, call 510-933-0400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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