Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

How does Progent handle problem escalation?
Progent utilizes a team approach to problem escalation, making it possible to resolve even the toughest technical problems that can crop up from time to time. By taking advantage of hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and affordably fix networking problems that would baffle ordinary computer service companies. Working with thousands of businesses on implementation and troubleshooting jobs annually gives Progent a well-grounded perspective concerning which techniques succeed and which ones do not in resolving network issues.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 utilizes core technologies first designed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth migration strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business value.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center consulting experts have over a decade of experience deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can help your organization to design, deploy, support, and fix your System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade planning and support to help your organization to transition to the current edition of Microsoft System Center from a previous release or from another IT management solution to deliver the advantages of enterprise-class provisioning, management automation, security, plus datacenter and application performance monitoring.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey helps you to design and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a wireless solution that has the reception, speed, load-handling capability, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progentís on-premises wireless survey features onsite walkthroughs, spectrum and data protection assessment of your existing WLAN, evaluation of your site's floor plans, testing for radio frequency interference, signal propagation modeling, selection of the best placement for client-requested Wireless Access Points (WAPs) including Cisco Aironet APs, Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new wireless network.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can assist your organization to build and support applications that utilize Microsoft's SQL Server database platform. Progent adheres to leading practices to build scalable, manageable SQL Server applications and is able to work with a customer's management to complete projects in a timely and cost-effective way. Progent for can assist your company to build Microsoft SQL Server applications by providing a broad selection of consulting services such as requirements analysis, database modeling, data integrity, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, synchronization solutions, security and compliance, and fault tolerance.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-qualified IT consultants who can show you how to perform a seamless computer network relocation to a new building or campus, including data center design and setup, project management, defining a comprehensive security plan that includes physical security, ISP selection and synchronization, and non-disruptive system upgrades. Progent can in addition assist you to select a colo center to host your critical servers, plan your environment, and deliver continuing colocation site support.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can assist you to design, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent offers affordable remote or onsite support to assist companies to migrate efficiently to a productive communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent offers mid-sized organizations in Northern California and in major cities throughout the U two cost-effective outsourcing support packages built around Microsoft Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To download a single-page printable datasheet summarizing Progent's two Network Monitoring Packages for mid-sized businesses, click:Network Monitoring Packages.

    More Questions and Answers

    If your small business is in the San Francisco East Bay area and you are looking for computer assistance, information technology outsourcing, or advanced expertise from a Progent engineer, call 510-300-1400 or visit Contact Progent.

    © 2002- 2019 Progent Corporation. All rights reserved.

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