Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose
Headquarters
2570 N. First Street
2nd Floor
San Jose, CA 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont 39899 Balentine Dr
Suite 200
Fremont, CA 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Suite 600
Oakland, CA 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto 228 Hamilton Avenue
Palo Alto, CA 94301
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma 755 Baywood Drive
2nd Floor
Petaluma, CA 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton 6200 Stoneridge Mall Road
Pleasanton, CA 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights 915 Highland Pointe Dr
Suite 250
Roseville, CA 95678
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco One Market
Spear Tower
San Francisco, CA 94105
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose 2570 N. First Street
2nd Floor
San Jose, CA 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo 951 Mariners Island Blvd
#300
San Mateo, CA 94404
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael 4040 Civic Center Drive
Suite 200
San Rafael, CA 94903
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz 1414 Soquel Ave
Santa Cruz, CA 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek 1255 Treat Blvd
Walnut Creek, CA 94597
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services





More Questions and Answers

Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's Cisco Wi-Fi controller experts can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology. Progent offers expertise for physical and software-only Wi-Fi controllers and can help you to decide which type makes sense for your wireless solution. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller support.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application programmers can assist your organization to build and support applications based on the SQL Server RDBMS. Progent follows industry best practices to build efficient, easy-to-manage SQL Server database applications and knows how to team with a customer's management to deliver projects in a cost effective and cost-effective way. Progent for can help you to build Microsoft SQL Server solutions by providing a broad range of consulting support services including functional specs, logical and physical modeling, ETL development, T-SQL programming, software configuration, storage management, performance tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.

How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates next generation behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the complete threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Learn more about the entire ProSight suite of affordable network management outsourcing services for small and medium-size businesses.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento, California can be used for testing line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network projects on schedule.

Does Progent support Lync Server 2013?
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with application sharing, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts can assist you to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed topology appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management staff and end users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Excel and PowerPoint.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. For details, see Altaro VM Backup Consulting.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network engineers offer advanced remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that range from small companies and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's continually improving switch solutions to realize the speed, scale, availability, virtualization, security and ease of management required for your business. For information about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To find out about Progent's consulting and support for Cisco's Nexus line of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. To learn about Progent's support services for Cisco Meraki switches, visit Meraki switches consulting and troubleshooting services.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training designed for clients who need to expand their understanding of critical office productivity applications and network hardware. Read more about Progent's Microsoft Office Word and Microsoft Office 365 Word custom training, MS Office Excel and Office 365 Excel training and programming help, Microsoft Project expertise, and classes on macOS and OS X applications. Progent also offers live remote webinar training classes. Virtual online classes provide a flexible and affordable solution for teaching your IT staff to operate a wide selection of key applications.

Progent also offers itemized documentation for all delivered services. These in-depth service reports offer your in-house IT staff a convenient and helpful chronicle of important technical issues concerning your IT system and can shed light on how to prepare for and solve problems to come.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has managed the design and implementation of hundreds of innovative business solutions using Microsoft technologies. Mr. Kent founded Progent in order to meet the needs of small companies who can't justify the burden of maintaining a large IT organization but who still require information systems with enterprise-class dependability, security, and performance.

What web development services are available from Progent?
If you want to revamp your company web site, build internal sites for applications like as HR or employee training, establish a successful web presence for a start-up venture, or put together enterprise-level, data-driven e-commerce applications, Progent can provide capable and seasoned web site design consultants. Web site custom software development services available from Progent's Applications Specialists Team include web software development, web site project management, .ASP and Microsoft .NET programming, and graphical content design and creation. Progent's SQL Server programmers, Oracle developers and database administrators, MySQL database consultants, and Office Access application developers can assist your business to design, build, and maintain database-powered web sites. Progent's experts can also help you construct and manage a secure, robust server and communications environment incorporating wireless connectivity, to host your web solutions.

What pricing structure does Progent use for support services?
Progent's easy by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum billable time or other additional fees that drive up support costs. For remote support from Progent during regular working hours, you only get billed for the time spent resolving your issue. If it only requires ten minutes to solve your problem, then you only pay for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent team member is actually onsite solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you may be billed for our consultant's travel time, but never a higher emergency rate. Since Progent has a large pool of expert consultants located throughout the entire Northern California service territory, an available expert is usually close by to help. Progent can also provide onsite technical support to most zip codes in the United States within one business day of answering a service call. Progent's remote technical support group has delivered assistance to small businesses in every state (See Progent's customer testimonials.)

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants offer remote and onsite consulting to assist your organization with any aspect of BI reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive BI solution. Progent's BI consultants can assist you to maintain your current reporting environment, assist you to migrate databases and applications from an outdated reporting platform to a modern solution, and deliver custom online mentoring to meet your individual requirements. Progentís management reporting and analytics professionals offer expertise in all popular business analytics reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.

What are the benefits of Progent's documentation of support services?
Progent produces full and meaningful reports of all service activity to ensure clients donít ever feel like a hostage to their support organization. Progent sends e-mail accounts of support activity immediately after completion of each support interaction, and also provides a hard copy along with monthly billings. Complete network support reporting makes it less disruptive for customers to transfer to a new support organization or take on increased support duties internally. Complete support reporting also give IT managers the information needed to assess the quality of maintenance services and develop more realistic network expense projections.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and stay in compliance with industry privacy standards and regulatory requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn about Progent's entire ProSight line of low-cost network management outsourcing services for small and medium-size organizations.



More Questions and Answers

If your small business is in Stanislaus County and you need technical support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 209-653-5404 or visit Contact Progent.
















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