Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange 2016 offers significant enhancements over older releases of Exchange with innovations such as built-in capability for high-availability mailbox server clusters called Database Availability Groups support for commodity disk drives to cut the cost of big e-mail inboxes, a feature-rich web client compatible with more web browsers, advanced voice mail capability including voice-to-text conversion, and a wealth of mechanisms for improving data protection and regulatory compliance. Microsoft calculates that if judiciously deployed, up-to-date versions of Microsoft Exchange Server can reduce messaging expenses by as much as 80%. Since Microsoft has stopped supporting Microsoft Exchange 2003, businesses have an additional reason to ask Progent's Microsoft Exchange 2016 experts about upgrading to the latest version of Microsoft Exchange.

What are the advantages of Progent's model for remote support?
Most computer system issues can be resolved quickly by Progent's group of remote support experts. This eliminates lost productivity which can be caused by waiting for an on-site consultant to show up in person. In addition, many freelance engineers and network consulting firms require minimum on-site charges that can convert a 10-minute problem into a 2-hour expense. Progentís model of billing by the minute and billing only for support actually delivered permits Progentís remote support engineers to solve hundreds of minor problems every day at the lowest feasible cost. In addition, the confidence of having reliable access to Progent's expert team of technical professionals opens the door to a new realm of powerful IT solutions that typical small companies might otherwise rule out because of the risk of having inadequate support resources.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and service companies to manage complicated supply chains and streamline key business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

How can Progent help improve the fault tolerance of my network?
Progent's design services for zero-downtime networking provide Microsoft and Cisco-certified consulting professionals who will show you how to build a fault-tolerant computing environment that incorporates key technologies and processes for line-of-business environments. Progentís consulting experts can assist your company to implement a system architecture with features that include redundant Internet connections, network load balancing, fault tolerant data centers, cloud backup and restore, high-availability interoffice connections, and high-reliability multi-site networks. Progent can also provide business continuity preparedness consultants to help you plan, test, and document a disaster recovery process based on leading practices.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to plan and implement a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your facilities, offering your business a WLAN that delivers the reception, speed, capacity, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service. Progentís on-premises survey includes onsite inspection, spectrum and security audits of your current wireless network, analysis of your site's layout, measuring for radio frequency contention, signal propagation modeling, selection of the best placement for client-requested Wireless Access Points (WAPs) including Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing the new WLAN.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides comprehensive consulting knowledge in specific application areas, allowing you to tailor responsive, affordable and effective IT solutions that address the unique needs of your business. Progent's line-of-business software developers can assist you to customize Microsoft's major eCommerce-capable offerings such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS

    Does Progent offer a secure data backup service for small businesses?
    Progent's ProSight Data Protection Services cloud backup and disaster recovery provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Find out about the entire ProSight line of value-priced network monitoring and management services for small and mid-size businesses

    Can Progent help set up pilot systems to help our company test new technology?
    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.

    Does Progent offer fast and affordable network health audits?
    Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

    How Can Progent help our company support or upgrade Exchange 2013?
    Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact key IT areas like manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can provide remote or on-premises expertise to help you manage, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

    How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your disaster recovery system to verify adherence with industry standards and government mandates.

    More Questions and Answers

    If your small business is in Stanislaus County and you require technical assistance, IT outsourcing, or top-level expertise from a certified Progent engineer, call 209-653-5404 or visit Contact Progent.

    © 2002- 2019 Progent Corporation. All rights reserved.

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