|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How does Progent handle problem escalation?
Progent employs a team approach to problem escalation, making it efficient to resolve even the most challenging technical issues that can appear from time to time. By leveraging hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified technical team members, Progent can rapidly and affordably repair networking problems that would stymie most computer support companies. Working with thousands of businesses on installation and integration projects every year provides Progent a well-grounded understanding on which techniques work and which do not in resolving IT problems.
Does Progent offer stealth penetration testing services?
Stealth penetration checking is an important part of any comprehensive IT system security plan. Progentís security professionals can perform thorough unannounced intrusion security tests without the awareness of your organization's internal IT staff. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and consistently observed.
What online services are available for maintaining Cisco routers?
Some of the typical online Cisco router consulting services offered by Progent's certified Cisco experts include configuring domain name, DHCP, routing tables, T1, and user accounts; setting up iBGP and HSRP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing configuration, and BGP peering; installing current IOS image; validating router failover; resolving VPN tunnel issues; producing a network diagram and documenting router setup; plus policy and availability planning.
How can Progent help improve the fault tolerance of my network?
Progent's design services for high availability networking provide Microsoft and Cisco-certified consulting professionals who can help you create a fault-tolerant computing environment that includes essential technologies and processes for line-of-business applications. Progentís consulting experts can assist your company to implement a system infrastructure with features such as fault tolerant Internet access, system load balancing, non-stop data centers, multi-site backup and restore, fault tolerant interoffice connections, and fault tolerant multi-location systems. Progent can also provide workplace recovery planning consultants to help you design, test, and document a recovery process founded on best practices.
What web development services are available from Progent?
If you need to revamp your corporate web site, build internal webs for functions such as human resources or employee education, establish a powerful web presence for a new company, or put together enterprise-class, data integrated e-commerce applications, Progent can provide talented and experienced web developers. Web design and development consulting offered by Progent's Applications Specialists Team include web site software development, web site project management, .ASP and .NET programming, and graphics design and creation. Progent's certified Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database consultants, and Office Access consultants can assist your business to design, build, and maintain data-powered sites. Progent's experts can also help you build and manage a secure, dependable server and communications network featuring remote and wireless connectivity, to support your web platforms.
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration consultants can assist organizations of any size to design, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable remote or on-premises support to assist companies to move efficiently to a modern unified communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection service incorporates next generation behavior analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about the entire ProSight series of value-priced network monitoring and management services for small businesses.
What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer engineers can assist you to evaluate the business benefits of XenServer and other Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.
More Questions and Answers
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
and you are looking for technical assistance, information technology outsourcing, or high-level services from a Progent professional,
call 831-600-4300 or visit Contact Progent.