Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose
2570 N. First Street
2nd Floor
San Jose, CA 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont 39899 Balentine Dr
Suite 200
Fremont, CA 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Suite 600
Oakland, CA 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto 228 Hamilton Avenue
Palo Alto, CA 94301
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma 755 Baywood Drive
2nd Floor
Petaluma, CA 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton 6200 Stoneridge Mall Road
Pleasanton, CA 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights 915 Highland Pointe Dr
Suite 250
Roseville, CA 95678
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco One Market
Spear Tower
San Francisco, CA 94105
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose 2570 N. First Street
2nd Floor
San Jose, CA 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo 951 Mariners Island Blvd
San Mateo, CA 94404
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael 4040 Civic Center Drive
Suite 200
San Rafael, CA 94903
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz 1414 Soquel Ave
Santa Cruz, CA 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek 1255 Treat Blvd
Walnut Creek, CA 94597
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

What web development services are available from Progent?
If you need to redo your organizationís web site, build internal sites for purposes like as HR or worker training, establish a powerful web presence for a start-up venture, or build enterprise-level, data-driven web solutions, Progent has capable and experienced web developers. Web design and development consulting available from Progent's Technology Experts Team include web software development, web project management, ASP and .NET programming, and graphical content design and creation. Progent's Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL database consultants, and Office Access developers can assist you to design, build, and maintain database-powered sites. Progent's consultants can also help you design and maintain a protected, robust server and communications network featuring wireless connectivity, to host your web platforms.

Does Progent offer fast and affordable network health audits?
Prosight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable and more secure AD environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler network management, better compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability. To find out more about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 migration consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and end users, and post-migration technical help.

How can Progent help large enterprises?
Progent's IT experts can help enterprises to plan, execute, and manage major rollouts of core Microsoft, Cisco, and Oracle RDBMS platforms by providing support services including Active Directory (AD) expertise, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, SQL Server 2012 DBA services, Cisco infrastructure design and troubleshooting, Oracle DBA and development services, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest companies to integrate mission-critical information technology solutions powered by Microsoft technology and can offer transparent branch office support services to large companies with branch offices in Northern California or in major cities in the U.S.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers enterprises expert support for products from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can help you create a comprehensive security strategy and choose appropriate technologies from a variety of suppliers to support your security goals while staying within your budget restraints.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization engineers can help your company to evaluate the business advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support to help businesses of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to set up and support Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same access, performance, security, manageability and availability for wired and wireless users regardless of their location or computing device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and stay compliant with industry security standards and government mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Read about the entire ProSight line of affordable network management outsourcing services for small and mid-size businesses.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) consultant to help your business to design, implement, manage and troubleshoot converged communications networks built on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth experience helping organizations of any size to create collaboration ecosystems by providing services such as Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, Voice over IP and video phones and soft phones setup, and wireless VoIP phone deployment. Progent can assist you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Mobility.

Can Progent help us move our data center to a colocation facility?
There are several hundred world-class data center colocation Sites in Northern California and larger cities across the United States, and Progent's colocation center consulting professionals can improve your network's fault tolerance and performance by helping you select a remote data center facility that addresses the specific needs of your organization including geographic proximity, space, connectivity, affordability, and value-added features and services. Progentís colocation center support services are intended for businesses with equipment housed at colo hosting sites and requiring timely on-premises help at the collocation site as well as remote help from Microsoft and Cisco certified experts. Progent offers a selection of co-location center support services including system topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of high availability configurations, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server and storage clustering systems.

My business application needs 24x7 support. Can Progent help?
Progent's economical after-hours remote technical support program provides companies round-the-clock availability of online support from Progent's TRC. Services available beyond normal work hours include fixing issues with Microsoft servers, Microsoft Windows desktop support, help with Microsoft Office programs, network and system backup and recovery, and basic routing and switching support for Cisco technology.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants offer expert remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small businesses and campus networks to enterprise data centers and ISPs. Progent can help you to deploy Cisco's quickly improving switch technology to achieve the speed, expandability, availability, virtualization, security and manageability required for your business. For information about Progent's consulting services for Cisco's extensive family of Catalyst switches, see Catalyst switch support. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, refer to Cisco Nexus switch consulting and troubleshooting services. To find out about Progent's support services for Meraki switches, visit Meraki switches consulting and troubleshooting services.

Why should a small business outsource IT support?
Whether it involves planning IT system infrastructure, establishing or outsourcing a Help Desk, deploying an updated email system, or building an on-line eCommerce application, outsourcing your network support services can control expenses and minimize risks, allowing network service costs to grow in a more steady and controlled way than is possible by building up a big, all-purpose in-house IT organization.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Office and Office 365 consultants can assist companies of any size to incorporate Office desktop and Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless solution that provides fast return on investment and enables better business results. Progent can assist you to interface Microsoft Office or Office 365 applications with one another and with additional core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues between different releases of Office desktop and offers live online Office and Office 365 training to individual users or teams.

More Questions and Answers

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require technical help, information technology outsourcing, or advanced services from a Progent engineer, call 831-600-4300 or visit Contact Progent.

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