Onsite Service Available in Morgan Hill, Gilroy

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and distribution organizations to simplify supply chains and streamline key business processes in order to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database software developers, database administrators, project management consultants, Cisco network architects, business continuity planning specialists, and certified IT security consultants can assist your business to support and expand your SQL Server solution, develop or troubleshoot database software, assess the likely business benefits of upgrading SQL Server 2016 or migrating to Microsoft SQL Server 2014 from an earlier release of SQL Server or from a different database platform, install test systems at your datacenter or at Progent's lab, design and execute an efficient migration to SQL Server, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network assessment to make sure that your network meets required standards of security and off-site access, 24x7 network monitoring using MOM to resolve problems before they disrupt your productivity, optional Help Desk Support from Progent's IT staff, security audit to help preserve your network from hackers and viruses, application of Service Packs and security updates for servers and applications, discounts on Progent’s remote and in-person troubleshooting services, and the expertise of Progent’s team of Microsoft-certified system engineers and service technicians.

What are the benefits of Progent's documentation of support services?
Progent provides complete and meaningful documentation of all support work to ensure customers do not feel “captive” to their IT service organization. Progent sends e-mail documentation of services immediately after completion of each support task, and also sends a hard copy along with monthly billings. Comprehensive network support reporting makes it less risky for clients to move to a new service organization or assume increased support duties internally. Good support documentation also provides IT managers the information needed to evaluate support services and produce more realistic network budgets.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's complete line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN environments efficiently following best practices.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of co-sourcing that permits your in-house IT organization to take advantage of the system monitoring activities of an outside IT support firm. If your company has a small internal information technology team, Progent's Managed Network Monitoring co-sourcing package is an economical way to optimize system uptime, capacity and security.

Key components of Progent's Managed Network Monitoring Package include:

  • Progent does a needs assessment and configures System Center Operations Manager
  • Progent deploys a remote System Center Operations Manager server to monitor your network
  • Progent provides Help Desk support services, coordinated with System Center Operations Manager
  • Progent remotely monitors, diagnoses, and/or resolves problems
  • Progent performs ongoing service management including application of service packs and security updates
  • Hardware must be covered by vendor's on-site warranty program

    What services are offered by Progent for migrating to Exchange 2016?
    Progent's Microsoft Exchange 2016 Server consultants can help your business in any and all phases of your migration to Exchange Server 2016 including designing HA architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

    Can Progent help design a fault-tolerant load balancing solution?
    Load balancing your servers increases performance and offers fault tolerance by side stepping downed servers in a load-balanced array. Progent's load balancing engineering services address a wide range of fault-tolerant load balancing solutions including network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. Non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

    How can Progent help us migrate to Skype for Business Server?
    Progent's Microsoft Skype for Business experts offer remote and onsite expertise for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business solution that is compliant with regulatory standards.

    More Questions and Answers

    If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you are looking for technical assistance, IT outsourcing, or advanced expertise from a certified Progent consultant, call 408-465-8400 or visit Contact Progent.

    © 2002- 2019 Progent Corporation. All rights reserved.

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