Comprehensive Network Monitoring Package
To see a single-page printer-friendly fact sheet describing Progent's two Network Monitoring Packages for mid-sized businesses, click:Network Monitoring Packages.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the basic element of high availability (HA) and resilience for Exchange Server 2013 Mailbox (MBX) servers. First offered in Exchange 2010, a DAG is a group of as many as 16 Mailbox servers in which any DAG server can contain a replica of an Exchange mailbox database from any other server. DAG servers cooperate with one another to recover unassisted from breakdowns that affect mailbox databases. Progent's Microsoft certified Exchange experts offer Database Availability Group consulting services to assist your organization to design, install and maintain an HA solution for your Exchange 2013 mailbox servers. Also, Progent's Exchange 2016 experts can help you move your Microsoft Exchange Server 2013 DAG environment to Microsoft Exchange Server 2016.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Microsoft Exchange 2010 for software-driven telephony include voice-to-text preview for quickly searching your voice mail rather than playing back each call, automatic attendants to greet callers and assist them to navigate your voice mail system, rules-based call answering procedures to transfer or filter incoming calls depending on ID or contact information, and text alerts concerning missed voice calls or voice mail. Although Exchange 2010 remains a poplar unified messaging platform, newer versions of Exchange Server have replaced it. Progent's Exchange Server 2010 consultants can assist you to maintain and repair your existing Exchange 2010 deployment. Progent's Exchange 2016 experts and Exchange Online cloud integration specialists can also assist you to assess the strategic benefits and technical challenges of upgrading to a modern, release of Exchange Server.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core technologies first developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth migration plan, train your IT administration and support staff, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you maximum business value.
How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to address the entire threat progression including blocking, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read about the complete ProSight series of low-cost network monitoring and management services for small and medium-size businesses.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and training resources required to deliver the best information technology service available. Progent has world-class expertise in the architecture, deployment and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified experts offer Active Directory expertise, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 maintenance, Exchange Server 2003 troubleshooting, Windows Server 2016 hybrid integration, Windows Server 2012 R2 planning and deployment, Windows 2008 Server consulting and support, plus Windows 10 planning and migration consulting, Microsoft Windows 8.1 configuration and support, Windows 7 support, Microsoft Office and Office 365 technical support and training, and Microsoft Dynamics GP programming.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of economical remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word solution or assist you to upgrade to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various releases of Office Word, interfacing Office Word with other Office apps such as Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, and smart phone synchronization, and online Microsoft Office Word training classes tailored for individuals or groups.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM and VMware NSX consulting expert to assist you to design, configure, test and manage a DR solution powered by VMware Site Recovery Manager.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and repair your current SCVMM ecosystem to make sure you get maximum return on investment. Progent can also provide SCVMM 2016 migration expertise to assist your organization to plan and execute a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new security features, more affordable VMM storage options, and other enhancements.
Does Progent offer the services of a GIAC-certified information assurance expert?
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer help with all of the security services addressed under GIAC accreditation such as evaluating network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization technologies lower the effort required for network managers to install software programs so that they are standardized across an entire user base, provide the power to control rights to business data, and allow fast deployment of new or updated desktops. In Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies desktop connectivity, improves performance, tightens data security, unifies administration, and provides a nearly seamless client experience. Progent's Windows Server 2016 engineers can assist you to assess the business benefits of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, improve your system infrastructure to support virtualized desktops efficiently, evaluate and resolve security problems, and train your network administrators to utilize best practices to gain a fast ROI from client virtualization.
Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot systems, the lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you require technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant,
call 408-465-8400 or visit Contact Progent.