Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified VoIP specialists can provide Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP gateway or plan and implement a smooth migration to a current IP telephony and voicemail solution.

Does Progent offer fast and affordable network health audits?
Prosight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner and more secure AD environment. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and less downtime. To find out more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to show you how to plan and deploy high-availability infrastructure for WAN connectivity. Progent’s Cisco-certified CCIE engineers can design and implement high-availability Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers economical non-stop interoffice networking.

Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft Office 365 Excel development consultants offer affordable online programming support for applications that use Office Excel or Office 365 Excel as a front-end or back-end platform for custom software. Progent can help you to plan, program, pilot, deploy, and manage new software; support and enhance existing software; and upgrade applications built with older releases of Microsoft Excel to newer ones. Progent offers support for Excel VBA and Office Access program development and can assist you to connect Excel-based applications to SQL Server or other advanced databases that can incorporate real-time information. Progent can also assist your organization to implement environments that combine Microsoft Office Excel with compatible Microsoft product families including Office Word, PowerPoint, Project Server, and SharePoint. Progent can also assist you to migrate to more current Excel releases, including the latest 64-bit version, and can deliver cost-effective remote webinar training classes in Excel that can be tailored for a single person or large groups.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent established Progent in order to address the needs of small companies who can't justify the expense of supporting a large IT group but who still require information networks with enterprise-class dependability, protection, and performance.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) specialist to assist your business to design, deploy, manage and troubleshoot unified communications networks built on Cisco Unified Communication products in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive backgrounds helping companies of any size to build advanced collaboration ecosystems by providing services such as Unified Communications Manager and Cisco CallManager planning and deployment, IP voice and video phones and soft phones configuration, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the initial product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 migration.

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange 2016 provides significant improvements compared to older versions of the Exchange platform with innovations including native support for fault-tolerant mailbox server clusters called Database Availability Groups or DAGs support for commodity disk storage to slash the cost of large e-mail inboxes, a more powerful web client that works with more browsers, sophisticated voice mail capability featuring voice-to-text conversion, and a variety of utilities for improving data protection and regulatory compliance. Microsoft estimates that if carefully configured, up-to-date releases of Exchange Server can cut messaging expenses by as much as 80%. Since Microsoft has stopped supporting Microsoft Exchange Server 2003, organizations have an additional incentive to ask Progent's Microsoft Exchange 2016 engineers about upgrading to the newest version of Microsoft Exchange.

Does Progent offer network monitoring support?
Progent offers a selection of Network Support Bundles built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge network management software solution that tracks the reliability, performance and security of your information network and identifies anomalies before they can disrupt your network. To give you more insight concerning the performance and robustness of your system infrastructure, Progent can help you deploy and operate popular network monitoring tools based on the Linux OS.

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the support of CISM qualified cybersecurity management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of skill that IT security managers are required to master. CISM gives executive management the confidence that consultants who have qualified for their CISM certification possess the background and knowledge to deliver efficient cybersecurity administration and support consulting.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses fast access to a network professional with expertise in MS Exchange 2016 Server migration, Exchange 2013 Database Availability Group (DAG) configuration, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Storage Replica integration, Windows Server 2012 R2 Live Migration consulting, Windows Server 2008 clustering integration, and Microsoft System Center Data Protection Manager deployment in order to create a high-availability email environment that supports local users, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service that stops both spam and email-based viruses and includes cloud-based disaster recovery via email spooling. Progent's CISSP and CISM-certified security engineers can assist your enterprise to create infrastructure, policies, and processes that maximize email protection.

More Questions and Answers

If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you are in need of computer assistance, IT outsourcing, or advanced expertise from a Progent consultant, call 707-603-2323 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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