Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville





More Questions and Answers

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was established in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines addressed under GIAC accreditation including evaluating infrastructure vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with government mandates for promptly reporting security incidents.

How can Progent enhance my network security?
Progent's CISSP and GIAC-certified network security engineers can assist you develop a comprehensive network security strategy that includes technologies as well as processes to protect your information resources. Progent's ISA Server experts and Microsoft Forefront TMG 2010 specialists can help you to maintain Microsoft's discontinued firewall platforms or move to modern security solutions such as Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA 5500-X firewall with Firepower Services engineers can help you to configure Cisco ASA firewalls for optimum infrastructure security. Progent's security vulnerability testing service packages offer economical and objective evaluations of your current external and internal security environment. Progent's ProSight Email Guard spam filtering service can stop spam and email-based viruses before they can reach your firewall.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to assist you to design and execute an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger assurance capabilities, high availability VMM storage options, and other improvements.

Does Progent support all major data backup/recovery products and services?
Progent's backup experts can provide support for a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent supports leading backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as an affordable outsourced solution for secure backup and disaster recovery.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest release of MS Dynamics NAV ERP offers powerful innovations such as specialized Role Centers, improved business analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV software experts offer custom programming, integration and debugging support to help you to get the most from Microsoft Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV ERP software to additional services and programs. In addition, Progent can help your organization to design and utilize data warehouses so you can enhance your knowledge of your operations, attract additional clients, expand your marketing campaigns, and form successful alliances.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento, California is available for testing mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital network initiatives on schedule.

How Can Progent Help with Windows Server 2008 R2?
The sophistication and integration demands of Microsoft Windows Server 2008 R2 calls for an IT professional with real-world experience and diverse knowledge in architecting and building efficient and comprehensive business technology environments. The experience of Progent's certified Windows Server 2008 engineers, averaging over 10 years of background integrating Microsoft-based solutions, assures your success in supporting and troubleshooting your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to evaluate the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid network model that integrates local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers enterprises expert help for solutions from other major Firewall manufacturers including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec-Raptor. Progent can help you design a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security objectives while staying within your spending limits.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for enterprise customers, Progent follows a phased approach based on agreed upon milestones in order to meet economic, scheduling, and technical goals while minimizing business disruption. Progent's methodology follows industry project management standards derived from the best practices defined by the Microsoft Solutions Framework (MSF) and includes requirements identification, planning and architecture proposals, pilots, required adjustments, and expert deployment. All phases are documented to provide a comprehensive description of technical services delivered and to assist in ongoing system maintenance.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on schedule and on budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution organizations to simplify complicated supply chains and streamline key business processes in order to get products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent offer desktop support services?
Progent can deliver a broad array of cost-effective services to help you business to install, configure, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 support, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit processing expertise.



More Questions and Answers

If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you are looking for technical assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 707-603-2323 or visit Contact Progent.
















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