Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

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Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent version of MS Dynamics NAV includes powerful new features such as tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV software consultants offer software development, configuration and debugging services to enable you to get the most from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV ERP software to other systems and programs. In addition, Progent can assist your organization to design and analyze databases so you can enhance your understanding of your business, acquire additional clients, refine your marketing campaigns, and form productive alliances.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services such as system design, configuration, management, troubleshooting, and application development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case you are currently using Microsoft SQL Server 2014, Progent can help you to carry out an efficient transition to SQL Server 2016.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

How does Progent handle problem escalation?
Progent employs a team approach to problem escalation, making it efficient to resolve even the most difficult technical problems that can crop up from time to time. By taking advantage of hundreds of man-years of experience from Progent's Microsoft and Cisco-certified consulting staff, Progent can quickly and affordably repair issues that would baffle most computer service companies. Working with thousands of businesses on implementation and troubleshooting tasks annually gives Progent a unique view concerning what approaches succeed and which ones do not in solving network issues.

Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-grade colocation centers in the San Francisco Bay Area and major metropolitan areas across the United States, and Progent's colocation center consulting experts can improve your network's redundancy and performance by helping you select a colocation site that addresses the specific requirements of your enterprise such as geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís colocation center IT services are intended for companies with equipment housed at colocation hosting sites and requiring timely on-premises service at the colocation facility as well as remote help from Microsoft and Cisco certified professionals. Progent provides a selection of colo center support services including system topology evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of non-stop systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and planning fault tolerant server and storage clustering systems.

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange Server 2016 provides significant improvements over previous releases of the Exchange platform with features including built-in capability for fault-tolerant mailbox server clusters called Database Availability Groups the ability to use low-cost disk storage to cut the cost of large inboxes, a more powerful web client compatible with more web browsers, sophisticated voice mail handling including voice-to-text translation, and a variety of utilities for improving security and regulatory compliance. Microsoft estimates that if judiciously configured, up-to-date versions of Microsoft Exchange Server can cut messaging expenses by as much as 80%. Since Microsoft no longer supports Microsoft Exchange Server 2003, organizations have another incentive to ask Progent's Microsoft Exchange Server 2016 experts about migrating to the newest release of Microsoft Exchange.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants as well as seasoned software developers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and data security consultants to assist you to maintain your Microsoft SQL Server 2012 solution and define a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also help you to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses access to a network professional with expertise in Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 Database Availability Group (DAG) design, Exchange 2010 consulting, Windows Server 2016 Credential Guard and Cloud Witness solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 clustering integration, and System Center Data Protection Manager deployment in order to create a high-availability email solution that accommodates onsite workers, remote offices, at-home employees, and road warriors. Progent's ProSight Email Guard is a spam and virus filtering service platform that intercepts spam and email-based viruses and includes cloud-based recovery via spooling. Progent's CISA and GIAC-certified network security professionals can assist your enterprise to develop infrastructure, security policies, and processes that optimize messaging protection.

Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch network infrastructure management service makes it simple and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance bottlenecks. Learn about the entire ProSight portfolio of value-priced network monitoring and management services for small and mid-size organizations.

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If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you need technical help, information technology outsourcing, or top-level expertise from a Progent professional, call 707-603-2323 or visit Contact Progent.

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