Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants can provide remote and on premises expertise to assist you with any facet of BI reporting from debugging or enhancing reports to designing and deploying an advanced BI solution. Progent's BI experts can assist your company to maintain your current BI environment, help you to upgrade reports from a discontinued reporting platform to a modern solution, and provide as-needed online training tailored to your specific requirements. Progentís management reporting and analytics consultants can provide experience in all popular BI reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration plus PC and mobile support for small and midsize businesses, affordable remote IT consulting for local governments and school districts, plus branch office networking support and disaster recovery solutions for large corporations. Progent's small business customers typically cannot afford the distraction and expense needed to maintain a full-fledged IT management staff and rely on Progent for occasional advice, system integration and remediation. Small and midsize businesses find it cost effective to use Progent's online support services on an occasional basis for jobs like Microsoft Windows Server configuration, Exchange Server set up, network appliance patching, datacenter moves, hybrid cloud integration, or Help Desk services. For advanced disaster recovery/business continuity(DR/BC) solutions, Progent can provide fast online or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified data security consultants can provide a range of security assessment packages tailored for networks of all types and sizes.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, acts as the center of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, designing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for high availability, and integration with Exchange and Skype for Business.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi AP configuration support and Cisco wireless controller consulting so you can benefit from the 802.11ac Wave 2 WiFi standard to get three times the performance for your wireless LAN while expanding the area covered.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, design processes for creating and deploying virtual machines and hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware vSphere expertise.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager offers small and mid-size organizations automatic backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for key platforms such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can assist you to plan, implement, administer, and troubleshoot an enterprise-wide backup/restore system built around SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide occasional expertise to resolve technical bottlenecks or provide comprehensive project management or co-management services to make sure you finish your SCDPM 2016 deployment on time and within your budget.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about Progent's ProSight family of managed IT services for small businesses.

Does Progent offer desktop support services?
Progent offers a broad array of cost-effective services to assist you business to install, configure, repair, and administer workstations and notebooks based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 migration support, Microsoft Windows 8.1 integration, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM and VMware NSX consultant to assist you to design, configure, test and manage a disaster recovery solution based on VMware SRM.

More Questions and Answers

If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you are in need of computer help, information technology outsourcing, or high-level expertise from a Progent consultant, call 707-603-2323 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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