Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services





More Questions and Answers

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and IT consultant can utilize the technical and educational resources necessary to offer the best computer help available. Progent can provide world-class expertise in the design, deployment and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, Microsoft Exchange 2016 upgrade support, Exchange 2013 Server consulting, Microsoft Exchange Server 2010 maintenance, Exchange 2003 troubleshooting, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Windows 2008 Server consulting, plus Windows 10 planning support, Windows 8.1 integration expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 support and training, and Dynamics GP (Great Plains) development.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of experience assisting manufacturing and distribution organizations to manage complicated supply chains and streamline key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants offer advanced remote and onsite support for Project Server as well as for all Microsoft platforms that integrate closely with Project Server. Consulting services provided by Progent include Project Professional set up, SharePoint 2013 design and deployment, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Excel and Microsoft Office 365 Excel development, and Office and Office 365 PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE consultants to assist your company to enhance your environment to accommodate local, branch, home-based, and mobile users so that they can utilize Project Server 2010 to work together safely and efficiently. Progent's certified network security experts can assist you to adopt and police security policies that safeguard important business data without interfering with productive information exchange.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include system evaluation to ensure that your computer system meets required levels of security and remote connectivity, round-the-clock system monitoring using Microsoft Operations Manager to resolve issues before they impact your business, if required Help Desk Services from Progent's technical staff, security audit to help protect your system from hackers and viruses, application of Service Packs and security patches for servers and applications, reduced rates on Progentís off-site and in-person network support services, and the expertise of Progentís team of Microsoft-certified system engineers and support personnel.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, rationalize and execute a plan to move to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also provide economical remote consulting services and engineering help so you can maintain 2012 installations. Progent can assist you to assess the business value of upgrading from previous versions of Windows Server and can follow industry best practices to ensure a smooth transition to Windows Server 2012 R2 or later. In case you are planning on building a hybrid architecture that integrates local systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions

My business application needs 24x7 support. Can Progent help?
Progent's affordable extended hours online support program offers companies round-the-clock access to remote support from Progent's Technical Response Center (TRC). Support services offered beyond normal work hours include resolving problems with Microsoft server products, Windows desktop support, help with Microsoft Office applications, system backup and restore, and fundamental routing and switching support for Cisco networking products.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies allow businesses to maximize resource utilization, streamline network operations, and improve application availability and security. operate multiple virtual machines on one actual computer. Typical usage scenarios for virtualization include resource efficiency, inexpensive hosts for programs that require outdated operating systems, and economical segregation of application development or pilot environments from production systems. Progent's virtualization technology engineers offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize speed, dependability and manageability while simultaneously cutting costs; propose and verify business recovery strategies that reduce downtown in the event of a catastrophe; and deliver continuing maintenance, troubleshooting, and consulting assistance as computer technology evolves.

How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants offer remote or onsite expertise to help businesses of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent release of MS Dynamics NAV includes powerful new features such as specialized Role Centers, improved management information and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP consultants can provide custom programming, configuration and debugging services to help you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV to other services and programs. In addition, Progent can help you to create and analyze data warehouses so you can improve your understanding of your business, acquire additional customers, refine your sales strategies, and build successful alliances.

Does Progent offer fast and affordable network health audits?
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable and more secure Active Directory implementation. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. For more information about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent offers two ultra-affordable service packages designed to allow small businesses to receive a professional security evaluation from a qualified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure machine inside your company firewall to uncover your exposure to internal assaults. The two security inventory services are set up and run from a protected remote site.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) integration experts offer cost-effective remote support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy all-cloud or hybrid ecosystems that seamlessly integrate Amazon AWS resources. Progent offers occasional consulting or Progent can provide project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE integration experts can assist your business to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective remote or on-premises support to assist businesses to move efficiently to an advanced unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.



More Questions and Answers

If your small business is in Palo Alto or anywhere in the area and you require computer help, information technology outsourcing, or advanced services from a Progent engineer, call 650-543-0400 or visit Contact Progent.
















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