|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site connectivity support to help you design and deploy fault-tolerant architectures for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.
Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, rationalize and carry out a plan to move to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also deliver affordable and effective remote consulting services and engineering support so your company can manage 2012 installations. Progent can assist you to determine the business advantage of upgrading from previous releases of Windows Server and can follow best practices to ensure a smooth transition to 2012 R2 or later. In case you are considering creating a hybrid architecture that integrates local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration
Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consultants can provide cost-effective remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Access development and database management.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the speed and simplifies the implementation of DAGs, which provide automatic failover for high availability (HA). DAGs in MS Exchange 2016 Server reduce failover times by as much as 33% relative to Exchange 2013. Other improvements include configuration defaults that enforce industry best practices for disaster recovery. Progent's Microsoft certified Exchange consultants can provide Database Availability Group support services to assist your business to plan, deploy and manage a DAG environment the offers advanced security for your Exchange 2016 mailboxes.
Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-grade Internet Data Centers in the San Francisco Bay Area and larger cities across the U.S., and Progent's Internet data center expert consultants can enhance your network's reliability and performance by helping you select a colocation facility that meets the particular needs of your company including geographic location, space, communications, affordability, and value-added features and services. Progentís colocation center support services are intended for companies with equipment located at colocation hosting facilities and requiring on-demand on-premises help at the colocation site plus online support from Microsoft and Cisco qualified professionals. Progent offers a variety of collocation center consulting services such as system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, design and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster configurations.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of System Center 2016, expand or tune your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-certified IT experts have extensive information technology industry experience, in the trenches of business network support, performing a multitude of IT tasks for a diverse selection of clients. Each Progent IT professional brings a proven set of personal best practices from this broad industry experience, and these are further enhanced by the corporate-wide best practices training that Progent teaches its support team. For larger projects, Progent consultants utilize the Microsoft Solutions Framework model for task management which divides projects into discrete and manageable components that decrease the chances of a project getting out of control.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic element of high availability (HA) and resilience for Exchange 2013 Mailbox (MBX) servers. First offered in Microsoft Exchange Server 2010, a DAG is a group of up to 16 Mailbox servers in which any DAG server can host a copy of an Exchange mailbox database from any other DAG server. DAG servers work together to recover unassisted from failures that impact mailbox databases. Progent's certified Exchange experts offer Database Availability Group consulting services to help you design, deploy and manage an HA environment for your Exchange mailbox servers. In addition, Progent's Exchange 2016 consultants can help you migrate your Microsoft Exchange Server 2013 DAG environment to Exchange 2016.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of outsourcing that enables your in-house IT team to take advantage of the server monitoring activities of an outside IT support firm. If your company has a small in-house information technology team, Progent's Managed Network Monitoring co-sourcing package is an affordable way to increase system availability, performance and security.
Key components of Progent's Managed Network Monitoring Package include:
Progent performs a requirements evaluation and configures Microsoft Operations Manager
Progent sets up an off-site Microsoft Operations Manager server to monitor your IT system
Progent provides Contact Center support, coordinated with System Center Operations Manager
Progent remotely monitors, analyzes, and/or fixes network trouble spots
Progent performs regular IT maintenance including installation of service packs and security updates
Hardware must be under manufacturer's on-site warranty program
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer online and onsite expertise to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to designing and deploying a comprehensive BI environment. Progent's BI experts can help your company to maintain your existing BI system, assist you to migrate databases and applications from an outdated reporting platform to a modern solution, and provide custom online mentoring to meet your specific needs. Progentís management reporting professionals can provide experience in the leading business intelligence reporting platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you are looking for computer assistance, IT outsourcing, or high-level services from a certified Progent professional,
call 707-559-7400 or visit Contact Progent.