Onsite Service Available in Petaluma, Sonoma





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How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery between datacenters located as far as 185 miles apart. Progent can provide the skills of a NetApp MetroCluster expert who can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to show compliance with industry standards and government requirements.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer engineers can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can help you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing XenServer deployment and help you to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.

What services are available from Progent to support Windows Server 2003?
Progent can assist you with administering, maintaining and repairing information technology environments powered by Windows 2003 Server, and can support your move to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's migration services include needs assessment, installation, configuration, piloting, training, and online troubleshooting. If you are considering creating a hybrid architecture that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and distribution companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and experts in Virtual PC for Mac technology can help your company to connect your macOS and OS X workstations and laptops with your Exchange server through expert Office 365 Outlook for Mac consulting. Progent will make sure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are correctly installed. Progent can also provide a full array of Microsoft Exchange consulting such as integration, diagnostics, security, mobile support, system tuning, plus spam filtering and email encryption. Progent also can provide tailored in person or remote macOS training.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's certified Windows Server 2016 experts and Windows Server 2012 R2 consulting experts can assist you to analyze the possible advantages of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network and server architecture for optimal performance with virtualization technology, assist you in migrating to Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, educate your IT personnel to monitor and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, design and test disaster recovery processes that maximize network uptime, and deliver continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-OS business environment that combines Linux/UNIX and Microsoft servers, Progent offers Linux and Windows security expertise by providing a CISSP-certified network professional to help your whole enterprise in a extensive range of security concerns. CISSP Certification recognizes expertise with an international standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can provide a CISSP-certified professional to help your organization in a broad range of security areas including:

  • Security Administration Procedures
  • Security Architecture and Paradigms
  • Access Control Solutions and Processes
  • Software Development Security
  • Operations Security
  • Physical Security
  • Cryptography
  • Telecom, Network and WAN Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
    Internet Information Services, Which is provided with Windows Server and Windows desktop, is a powerful server role for web site hosting and web application programming. The latest releases provide enhanced security, dependability, scalability, and troubleshooting while also delivering major enhancements in automated and remote management. A variety of familiar extensions to Internet Information Services have been integrated into newer releases including the Request Filter Module (previously called URL Scan), which is able to prevent dangerous HTTP requests from being processed by hosted web software. Progent's Internet Information Services experts can help your company to deploy IIS as well as the latest extensions to IIS Manager like the GUI for managing ASP.NET applications.

    What services are available from Progent for Microsoft Office Word and Office 365 Word?
    Progent's certified Office Word and Office 365 Word consultants offer a wide selection of affordable online consulting services to assist you to maintain your legacy Microsoft Word solution or assist you to move to a newer release of Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between various releases of Office Word, integrating Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, and smart phone integration, and online Office Word and Office 365 Word training classes customized for individuals or groups.

    Does Progent support all major data backup/recovery products and services?
    Progent's backup and restore experts can provide help for a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent supports leading backup products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as an affordable and fully managed service for secure backup and disaster recovery.



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    If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you need technical support, IT outsourcing, or high-level services from a Progent professional, call 707-559-7400 or visit Contact Progent.
















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