|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration consultants can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent offers cost-effective online or onsite expertise to assist businesses to move smoothly to a modern unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
Does Progent support Lync Server 2013?
Lync 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's certified Lync Server 2013 consultants can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT team and end users. Progent offers expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps including Outlook clients, Word and PowerPoint.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of critical processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity. Find out about the entire ProSight series of affordable network management outsourcing services for small and medium-size businesses.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages designed to allow small businesses to get a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from an authorized machine inside your company firewall to uncover your exposure to inside attacks. The two security inventory packages are set up and run from a protected remote location.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers organizations expert help for solutions from other major VPN manufacturers including Checkpoint Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec-Raptor. Progent can help you create a detailed security plan and select appropriate technologies from multiple suppliers to achieve your security objectives while sticking within your spending limits.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the highest quality of online IT support services possible for urgent and standard problems. For emergency issues that affect many workers, key people, or a line-of-business program, the Technical Response Center will engage within an hour. For standard issues, the TRC is committed to respond in less than two hours. In all cases, your trouble ticket will be generated promptly and correctly, You will receive a confirmation from the ticketing system, and the TRC will contact you regarding each resolved problem to make sure you are satisfied with the outcome and ready to close the trouble ticket. Learn more details about Progent's Technical Response Center Customer Commitment.
Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a single control mechanism for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-qualified consultants have in-depth information technology industry experience, in the trenches of IT support, executing a wide variety of networking projects for a broad selection of clients. Every Progent consultant carries a proven set of personal methodologies from this broad industry experience, and these are further refined by the company-wide best practices training that Progent teaches its consulting team. For larger projects, Progent consulting staff follow the Microsoft Solutions Framework model for task management which divides projects into well defined and manageable phases that decrease the risk of a project getting out of control.
Who founded Progent?
Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year computer industry veteran and has been responsible for the creation and deployment of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent established Progent in order to meet the needs of small companies who can't justify the burden of maintaining a large IT staff but who still need information networks with world-class dependability, security, and performance.
Can Progent help us integrate and manage Android smartphones?
Progent's Android phone integration consulting have years of experience providing remote and on-premises support for businesses of all sizes who need to incorporate Android phones and tablets into their IT networks so that mobile clients can be productive from virtually anywhere. Progent offers the range of skills to solve technical problems that span multiple vendors and that entail a mix of legacy and up-to-date technology. Progent offers cost-effective online expertise to assist you with any stage of planning, implementing, managing and maintaining your BYOD solution. Progent can provide occasional technical support to assist you to resolve especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one training to help you manage and operate Android phones efficiently.
Does Progent offer consulting services for Windows Server Essentials?
Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small organizations to transition from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud model for your computing environment. Progent offers comprehensive project management to help you plan and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting, technical support, and customized training.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you require technical support, IT outsourcing, or advanced expertise from a certified Progent consultant,
call 707-559-7400 or visit Contact Progent.