Onsite Service Available in Petaluma, Sonoma

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services





More Questions and Answers

My business application needs 24x7 support. Can Progent help?
Progent's affordable after-hours online support program provides clients round-the-clock availability of remote technical support from Progent's Technical Response Center (TRC). Services available outside normal business hours include resolving issues with Windows servers, MS Windows desktop support, assistance with MS Office programs, network and system backup and restore, and fundamental routing and switching support for Cisco technology.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS cloud integration experts offer cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid ecosystems that efficiently incorporate Amazon AWS resources. Progent can provide as-needed consulting or Progent can provide project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud platform.

What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing model requires no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other additional fees that drive up support costs. For remote support from Progent during regular working hours, you only pay for the actual time spent resolving your issue. If it only takes ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when Progent's team member is actually onsite solving your issues. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might have to pay for our engineerís travel time, but never an increased emergency rate. Because Progent has a large pool of expert consultants located throughout the entire Northern California service territory, an available engineer is typically near to help. Progent can in addition offer onsite support to the majority of zip codes in the United States within one business day of receiving a support call. Progent's online support team has delivered help to small companies in every state (See Progent's nationwide testimonials.)

Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide online access to an Oracle consultant for Oracle database administration services or an Oracle software developer. Progent can help you to develop efficient solutions for critical Oracle DBA activities such as database tuning, backup and restore strategies, and information protection, or mentor your in-house personnel how to use industry leading practices for simplifying various management tasks. Progent can also offer the services of a PL/SQL developer to help you to build, test, enhance, or port Oracle programs that can range from business reports to database-powered web commerce sites. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently with all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as system design, configuration, administration, remediation, and software development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment. In case you are already running SQL Server 2014, Progent can assist you to perform a smooth upgrade to Microsoft SQL Server 2016.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide range of services to help you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. To find out more, go to Altaro VM Backup Certified Consultants.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help you to connect your Apple macOS and OS X workstations and laptops with your Microsoft Exchange server through expert Office 365 Outlook for Mac support. Progent will ensure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App or Web Access are properly installed. Progent can also provide a broad array of Microsoft Exchange support services such as integration, diagnostics, security, mobile user support, system tuning, plus spam and virus filtering and email encryption. Progent also can provide customized one-on-one macOS knowledge transfer.

Does Progent offer desktop support services?
Progent can deliver a wide range of affordable support services to assist your company to deploy, configure, troubleshoot, and administer desktop PCs and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 planning and migration consulting, Windows 8.1 support, Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit operating system upgrades.

How can Progent enhance my network security?
Progent's CISSP and GIAC-certified network security engineers can help you develop a company-wide IT security strategy that includes hardware and software as well as procedures to protect your IT assets. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Microsoft Forefront TMG engineers can assist you to support Microsoft's discontinued firewall platforms or migrate to modern security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's ASA 5500-X firewall with Firepower Services engineers can help you to configure Cisco network appliances for maximum infrastructure protection. Progent's security assessment scanning service bundles offer economical and objective analyses of your current network security environment. Progent's ProSight Email Guard spam filtering service can stop spam and email-borne viruses before they can reach your firewall.

Does Progent offer stealth penetration testing services?
Stealth intrusion checking is a key component of any overall IT system security strategy. Progentís security experts can perform thorough stealth intrusion security tests without the awareness of your organization's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and actively monitored.



More Questions and Answers

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you require computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 707-559-7400 or visit Contact Progent.
















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